iPad Pro Apple Pencil Randomly stops working

Discussion in 'iPad Accessories' started by SammyNad, Jul 11, 2017.

  1. SammyNad macrumors newbie

    SammyNad

    Joined:
    Apr 27, 2016
    Location:
    Toronto
    #1
    I can't identify when/how this happens, but I'll be sketching, or writing a note and suddenly the Apple Pencil will stop working. Battery is full on both iPad and Pencil.

    I've read others are having similar issues.

    Just purchased the iPad/Pencil yesterday, so disconcerting.

    Anyone else experiencing this? Any solutions?
     
  2. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    First attempt to repair the issue is to Try disconnecting Bluetooth, re-enable.

    More advanced troubleshooting:

    Otherwise, restart the iPad, under Bluetooth settings, select the Apple Pencil and forget this device, then re-enable Bluetooth. Plug the Apple Pencil into the iPad. Pair the Apple Pencil as a new device.

    That should rectify any issues.

    https://support.apple.com/en-us/HT205236
     
  3. Babubadar macrumors newbie

    Babubadar

    Joined:
    Dec 12, 2010
    #3
    What I've noticed is that if the tip might get unscrewed slowly over time which impedes the connection between the stylus and digitiser. Screw that tightly and it works again
     
  4. SammyNad thread starter macrumors newbie

    SammyNad

    Joined:
    Apr 27, 2016
    Location:
    Toronto
  5. kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    On the silver scream
    #5
    That happened to me a couple of weeks ago. Thanks for posting.
     
  6. SammyNad thread starter macrumors newbie

    SammyNad

    Joined:
    Apr 27, 2016
    Location:
    Toronto
    #6
    Tried all the above solutions. Two days in a row... Apple Pencil just stopped working (with more than enough charge), had to plug into iPad to revive it. At other times, Apple Pencil just cuts out, and then when I keep drawing to draw, the issue resolves itself.

    The question is... is it the Apple Pencil, the iPAD, where's the problem? Bluetooth (I have no other BT peripherals connected to iPad).
     
  7. Ollé macrumors regular

    Ollé

    Joined:
    Jan 24, 2007
    Location:
    Australia
    #7
    I had that exact problem with the Pencil out of the box, was about ready to take it back and have it replaced when I checked this.
     
  8. wib macrumors regular

    Joined:
    Nov 16, 2013
    #8
    Thank you so much for this!

    I was going crazy as my pencil would only draw really faint lines in Procreate when I held it at my usual angle. I let someone else use it yesterday and at first thought they'd somehow messed with my settings. I was getting really frustrated and even starting to worry that my iPad screen was defective or something.

    You saved me from an embarrassing trip to the Apple Store.

    Thank you!
     
  9. boast macrumors 65816

    boast

    Joined:
    Nov 12, 2007
    Location:
    Phoenix, USA
    #9
    Did you find a solution? I also have the issue where the pencil seems to enter a coma and is only revived after plugging it into the iPad for a second.
     
  10. harriska2 macrumors 6502a

    harriska2

    Joined:
    Mar 16, 2011
    Location:
    Oregon
    #10
    I have to plug it into the iPad lightening port almost any I use it. But now that I have the touch disease I have to use it more often. Not sure I’ll buy another $1000 device with pencil if they only work for 2 years and you have to constantly plug it into the ipad to revive the connection. Sadly, my hubby has same ipad 12.9 that is just now starting to get the touch disease.
     
  11. Supertino787 macrumors newbie

    Joined:
    Aug 5, 2018
    Location:
    19066
    #11
    I unscrewed tip, was afraid to use compressed air can, but blew hard into tip and onto the sensor it protects, and now the Pencil works consistently -- thought I was going to be chucking it until I did that
     
  12. diazartist macrumors newbie

    diazartist

    Joined:
    Aug 16, 2018
    #12
    Yep. I've been experiencing this now. First I didn't know the tip would unscrew little by little. So I went to the Apple Store and felt like a dumbass. They should have put that somewhere so you'd expect this to happen. But the connectivity thing is the main issue. It's frustrating when you take your iPad somewhere and have limited time to draw and it doesn't work. This sucks.
     
  13. ipos macrumors 6502a

    Joined:
    May 4, 2011
  14. Uncleants macrumors newbie

    Joined:
    Oct 24, 2018
    #14
    I had this too and was pulling my hair out until I realised that the nib was a bit loose. Once I screwed it back in properly I haven’t had the problem since.
     
  15. diazartist, Oct 24, 2018
    Last edited: Oct 24, 2018

    diazartist macrumors newbie

    diazartist

    Joined:
    Aug 16, 2018
    #15
    I had some issues already when working with an iPad Pro 2 and pencil. First thing. I love it. Second sometimes it doesn’t “see” the pencil. Basic way to fix it is connecting it directly to the iPad until it shows up. You can see it by sliding 2 finger to the right and it shows the Bluetooth devices that are connected. If you don’t see it and you tried connecting the pencil and nothing happens you might have to go to the Bluetooth option in Settings. If you see it there click “forget...” and put your pencil back in. That solved a lot of issues. Sometimes it sees two pencils so make sure those are also “forgotten.” Another issue I had is the tip kind of unscrews sometimes so try screwing it back on. Other than that i’ve Had zero issues the last 2-3 months. I plan to get a second pencil as a backup cause I use it up a lot but it also does t take a lot of time to charge so for a lot people having one is all you need.
     

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14 July 11, 2017