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I personally submitted bug reports to Apple for bugs in Mail.app in Mac OS X Tiger, and those bugs are still there. So how do I contact this Joanna Stern lady? Sounds like she can actually get things done.
 
I personally submitted bug reports to Apple for bugs in Mail.app in Mac OS X Tiger, and those bugs are still there. So how do I contact this Joanna Stern lady? Sounds like she can actually get things done.
First, I dunno if you are seriously reporting a bug found in a software that’s been discontinued for years. Secondly, the impact of whatever bug you found is likely to be much smaller than this parental control circumvention bug.
 
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Tim Cook, while you’re here: Please add at least time remaining warnings so my poor child stops being cut off without any clue they’re about to run out of time. I’m sure tens of thousands of meltdowns could be thwarted per year. Their Nintendo Switch gives them time remaining warnings hourly, half-hourly, and every minute during the last 5 minutes.

Wasn’t that Siri’s job? 😁
 
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First, I dunno if you are seriously reporting a bug found in a software that’s been discontinued for years. Secondly, the impact of whatever bug you found is likely to be much smaller than this parental control circumvention bug.

Sorry - to be clear I reported the bug in 2006 or so.
 
Screentime is the biggest hunk of steaming junk I've ever encountered. Unfortunately I'm stuck with it bc my kids have Apple devices. It's much more smooth going on Android and Windows devices. I just cannot fathom the level of ineptitude around screentime. Heck, maybe AI can save it?
 
There’s a crazy simple way for kids to get around web browser restrictions.

All they have to do is type in any of many well known proxy IP addresses and surf away. I can’t seem to find a way to block IPs. I have my kids’ screen time setting on “Allowed Websites Only” super frustrating 😞
Or for those earning some form Of income, rent a remote computer to access from any web browser, then surf away like that. Costly? Yeah sort of, but that’s also one way. I’m not sure if such services are meant to be used by minor though.
 
I don’t think the conflict of interest is clear because I don’t know that there is strong correlation between customer time spent on device and Apple’s revenue. Unlike if their business model was advertising, once a customer pays for an iPhone or a month’s subscription of ATV+, it shouldn’t matter to Apple how much time a customer spends on that device/service, as long as whatever time that is spent on it is seen as valuable, in order to motivate the next purchase. And it’s even possible that limiting the time allowed on a device/service can drive up the preciousness/value of that device/service.

That said, they also probably don’t have much financial motivation to invest resources into Screen Time.

You would be mistaken. iOS Apps use Apple's iAds platform for banner ads. So the more time kids spend with their eyes on iPhone/iPad screens, the more ad revenue comes in to Apple.
 
I've used Macs since 1985, and I figured managing Screen Time controls for my two kids devices should be a piece of cake. How wrong I was. I think I have lost some part of my sanity attempting to make it work over the past year. PARTICULARLY since it acts completely like crap (unpredictable and ineffective) if you have a mix of older and newer devices. Apple has got to do better.
 
There’s a crazy simple way for kids to get around web browser restrictions.

All they have to do is type in any of many well known proxy IP addresses and surf away. I can’t seem to find a way to block IPs. I have my kids’ screen time setting on “Allowed Websites Only” super frustrating 😞
If you want to REALLY drive yourself insane, have a limited number of websites on your allowed list, and then have your kids try to play Minecraft on MacOS. I've spent probably hours adding more random Microsoft and Minecraft sites to that list than I can count.
 
Screen Time is the absolute worst POS ever to come from Apple. It's an inscrutable patchwork of incoherent and badly designed features that are NOT what a parent needs. And it does not work, my kids easily bypass it. Clearly they don't care.
 
Are you joking? They’re obviously saying they reported those bugs in 2006 and the bugs are still in Apple Mail to this day
My point is, the product the initial bug report is associated with is a discontinued product (apple mail in Mac OS X tiger), and unlike this parental control bug which can have adverse impact on parents using this feature, that mail app bug might not get that attention. The fact that Apple ignored that parental control bug for 3 years says it all, despite people reporting it. If that same bug exists today, then that’s a new bug report For sonoma apple mails app.
 
Unfortunately that's what it takes for them to be even remotely interested.
Just a few hundred people complaining means nothing.
Same company that is constantly repeating how they listen to their users.
I feel you on this I have complained and sat on calls with Apple engineers about a maps issue where I have a persons address saved and when I hit directions there it takes me to another address a few blocks away. Recoded the incident only to be told they were aware of this issue and it might be a server side fix. This was over a year ago! Same with my sister who hits share current location regardless of time setting and it never shares although it says it is. Every update that comes out never ever addresses it.
 
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You would be mistaken. iOS Apps use Apple's iAds platform for banner ads. So the more time kids spend with their eyes on iPhone/iPad screens, the more ad revenue comes in to Apple.
I know they have some ad business, but how significant is it compared to hardware and services? If it’s a small fraction of their revenue, then the correlation (and therefore conflict of interest) is weak.
 
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