Let's be honest, they should have pulled it day 1.
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Apple Pulls iOS 9.3.2 Update for 9.7-Inch iPad Pro After Bricking Complaints
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Let's be honest, they should have pulled it day 1.
Without investigating to see what was actually happening? This isn't really how it typically happens in the industry.
Their quality control needs a lot of work. Next thing you know they'll start recalling hardware.
All this negative press will get to the average customer eventually, and that's when Apple will start feeling the pressure.
All this negative press will get to the average customer eventually, and that's when Apple will start feeling the pressure.
Starting to agree with this. Seems like their QC department is cutting corners in testing considering the huge variation in the product line now. How does something this big not get picked up in beta?
I have updated my iPad Pro 9.7 to iOS 9.3.2 and it is running smoothly and no error 56 message came up. The bricking is unfortunate that people experience but really I won't be afraid to update the phone when it comes out.
Microsoft has pulled updates within 24 hours of issues being reported. Being slower to react than Microsoft is bad.
It won't download automatically unless the device is plugged in and connected to WiFi. And even then it doesn't start right away the moment you plug it in. For me, it takes several days from the release date before such an automatic download happens (maybe I don't leave it long enough plugged in while connected to WiFi). Before that, you might even first have to tap on 'Check for updates'. Eventually it will download automatically but if you want it before that, you have to manually tap 'Download'.
Those update settings only apply to app updates (and app, music or book purchases, note the 'new purchases' in the description below the setting switches).
My 6 Plus was turned into one of the laggy, slow iPhones after the first IOS update was out and it took multiple versions before it was back to being snappy and quick again. If I had waited and seen what people were saying about it before updating I wouldn't have experienced it and wouldn't have updated for several versions. I learned my lesson.
And they haven't in many other cases. Quite a lot of factors are involved in all of that, like what the impact is, what section of population is affected, what conditions apply, etc., etc., etc. It's not always or even mostly an on/off approach, short of basically fairly clear-cut cases where a huge section of the consumer base is quickly and obviously affected in a very similar manner.
I updated my pro the day the update came out and I couldn't get an appointment until Saturday to replace it. I hope they have replacement units in stock.
I guarantee you I did not enter my passcode. I am explicitly against updating early on my phone. On my Mac not so much as I clone first and have a working system, (well two clones in fact), to revert to.
To say it is impossible is ridiculous. There are lots of things that don’t/won’t happen until Apple release the next software update to fix it. Remember that.
It would have still been, and always is, a better idea to play it safe. If they had pulled it and it turned out to be false ... They lost nothing. In fact, pulling and investigating early makes them look better in the long run because it shows they care. They should not have left it out there while they investigated if the reports were right.
Well, there is no harm done. Just because you are not aware that OS updates are not automatic, does not make them automatic. The only harm it does is that it might cause you to complain publicly (and thus harm Apple's reputation) that OS updates are/can be automatic.
While I agree with the concept of what you are saying, that hasn't really been the practice in the industry (and even beyond the industry). It would be nice, just as many things would be nice, but reality doesn't seem to pan out like that for whatever reason. (Kind of similar--although certainly with enough differences--to when places prepare for some big storm that ends up being much smaller and then some people get upset that they "wasted" their efforts on preparations that weren't needed.)
I hear the the hammer hitting another nail in Tim Cook's coffin.
How does update after update continue to prove to be a failure?
How does update after update continue to prove to be a failure?
Perhaps, but we pay a premium for such products and there's an expectation that a software update will not render someone's tablet useless.
Imagine how people would slam Microsoft if it was reported here that the latest update bricked their Surface Pros - people would come out of the wood work saying how poor MS is, yet we have so many people here defending apple saying its no big deal. I'm not saying it a big or small deal, but I am saying that its an embarrassment for a company that chides itself on high quality.
It might need to become the practice of the industry. For the culture of the industry to change, somebody has to be the first to do it. Apple should be that first.
