Apple Pulls iOS 9.3.2 Update for 9.7-Inch iPad Pro After Bricking Complaints

Discussion in 'MacRumors.com News Discussion' started by MacRumors, May 20, 2016.

  1. MacRumors macrumors bot

    MacRumors

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    Amid a growing number of complaints over iOS 9.3.2 bricking some 9.7-inch iPad Pro models, Apple yesterday pulled the iOS 9.3.2 update. 9.7-inch iPad Pro users who have not installed iOS 9.3.2 no longer see the update, with iOS 9.3.1 now listed as the most current version of iOS 9 available for download.

    Shortly after iOS 9.3.2 was released, MacRumors began receiving reports that the update was causing an "Error 56" message on some 9.7-inch iPad Pro devices. Not all iPad Pro users were affected, but those who were saw their devices rendered unusable. The error message instructed users to plug their devices into iTunes to restore, but restoring did not fix the problem, leaving the iPad Pros bricked.

    [​IMG]
    An iPad Pro bricked after installing iOS 9.3.2. Image via Twitter.

    Since then, MacRumors has heard several reports suggesting Apple is replacing iPad Pros bricked by the update, with no other simpler fix readily available. Users who are affected should contact Apple Support for assistance.

    Apple has said it is looking into the issue, but did not offer details on what was causing the problem. The iOS 9.3.2 update will remain unavailable on the iPad Pro until a fix is found.

    Update: Apple told iMore it is working on a fix and plans to issue an update soon.
    Article Link: Apple Pulls iOS 9.3.2 Update for 9.7-Inch iPad Pro After Bricking Complaints
     
  2. MacsRgr8 macrumors 604

    MacsRgr8

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  3. Michaelgtrusa macrumors 604

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    #3
    The more I see these kinds of issue the more I think Apple need a internal overhaule.
     
  4. apolloa macrumors G4

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    #4
    So, with Apple it just works.......

    What's this, the 4th time an update has been pulled due to bugs?
    They must need an awful lot of bananas to feed those monkey's they have in the internal iOS quality assurance teams!
     
  5. yaxomoxay macrumors 68030

    yaxomoxay

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    #5
    which means the problem is real and bigger than just a few complaints.
     
  6. Crosscreek macrumors 68030

    Crosscreek

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  7. walnuts macrumors 6502a

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  8. ReneR macrumors 6502

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    #8
    oh my, ... they should really do some more QA before pumping out automatic OTA software updates, ...
     
  9. yaxomoxay macrumors 68030

    yaxomoxay

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    #9
    yeah. I used to update on release date, now I just wait weeks.
     
  10. Tim Chef, May 20, 2016
    Last edited: May 20, 2016

    Tim Chef macrumors member

    Tim Chef

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    Phil Schiller will spin this as a unique feature to the 10" iPad Pro (plural).
     
  11. henryaaron macrumors member

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  12. rkRusty macrumors member

    rkRusty

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  13. japanime macrumors 68000

    japanime

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  14. pmpalmiero macrumors newbie

    pmpalmiero

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    #14
    What happens if your iPP 9,7 is already updated and working fine?
     
  15. redspear macrumors newbie

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    #15
    I have received my new iPAD after having a brickpad.
    Two days for replacing it....
     
  16. Batman89 macrumors 6502

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    #16
    Wow. Embarrassingly bad.

    This is right up there with that iOS update that disabled cell service on iPhones in Fall 2014.
     
  17. konqueror4u macrumors regular

    konqueror4u

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    I am lucky I have not updated my ipad pro.
     
  18. asleep macrumors 68040

    asleep

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  19. H2SO4 macrumors 601

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    #18
    This is EXACTLY why we should be able to block automatic updates.
    My phone downloaded an update and it annoyed me as I have every setting I can think of set to NOT do that. Deleted it a couple of times and it happened again. So I left it this time.
    Then it told me it would install in the middle of the night and I’m pretty sure I declined that too. Now guess what the update has taken effect - don’t know exactly when. Now in this instance it was fine but………...
     
  20. JoEw macrumors 68000

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  21. dannyyankou macrumors 604

    dannyyankou

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  22. H2SO4 macrumors 601

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    #21
    Won’t be the last at the rate they’re going.
     
  23. SusanK macrumors 68000

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    #22
    Cook should fire Forstall. That will make software perfect.
     
  24. apolloa macrumors G4

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    #23
    Here's our lovely latest most wonderful iOS product, we've only had it on sale for 3 months and now and thanks to it's premium pricing please allow us break it for you with it's first software update. No extra cost either!

    Regards

    Apple
     
  25. thatanonymoususer macrumors regular

    thatanonymoususer

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    #24
    Really? 4 days after the first reports of bricking iPads is when they decide to do this? There seems to be a bit of a disconnect between their support and engineering teams. This isn't too long after I had a huge issue with an iPad mini bricking after the activation lock issue a few months ago. This isn't a great way for a company trying to get enterprise customers to trust them to behave.
     
  26. Mascots macrumors 68000

    Mascots

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    #25
    Lol

    My iPad tried to update last night and it failed. Thank Jeez.
     

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