Hello, Yesterday was supposed to be the day that I received my order for two Apple iPads, one white one and one black one. I have been awaiting the delivery for about 3 weeks now. Was notified that they were on they're way and the tracking numbers were given to me. I have watched the progress on Fedex as they made they're way from China to Hong Kong to Memphis then Denver. "out For delivery" said the tracking info. Then to my dismay: "Refused by Recipient". As I had someone waiting to sign for them at the house. I called Fedex. They tell me apple has requested the package be sent to the Apple warehouse. I am so mad now I am seeing red. I have waited what seems an eternity for these things. Now they are on the fedex truck in my small town, just within my reach and they are headed back to china? WHat the heck?! I compose my self. I call my Apple rep who I placed the order with. She is so puzzled at this ordeal. Tells me she will call me back when she gets to the bottom of it (Thank you for trying to help me, by the way). I call fedex local drop off and explain what is happening. The guy there says he will help me and try and get me some info. He calls me back and states that he has contacted the driver and asked that they deliver what they can of the packages and he agrees. So I get one ipad, while the other sits in a fedex truck 16 feet from me. No apple care service that was originally ordered, plus I get this kryptic response from Apple about the situation. Someone has really messed up something and Apple sure isn't letting the cat out of the bag. Called apple last night two times to try and find out what is happening as my bank account states that i have paid for two ipads and two Apple care Packages. This seems to me like one of those situations that Apple needs to reimburse me some of the cost of the missing iPad due to the intense frustration of the situation they have caused. Everything just seems so hush hush. Apple rep even said she cannot explain the circumstances of what is happening, except that she knows this is not the first such scenario like this that happened on June 8th, 2011. Any thoughts? Thanks Disappointed in Wyoming.