Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I have three copies of every download.

1. My media drive.

2. My media drive backup.

3. My offsite media drive backup which includes all my stuff, not just media.

and a 4th, iTunes in the Cloud which I don't consider a backup copy, only a convenience copy.

All all these copies take up substantially less space than a box, drawer, or other piece of furniture housing hundreds of discs.

everyone should have at least 1 and 2. Not keeping backups of your media is one of the dumber things that you can do. Especially to complain when you lose something that you didn't even take the time to backup.
 
If it is no longer on your hard drive iTunes Library, you never had it there to begin with. You may have bought it and never downloaded it, but Apple/Disney did not hack into your iTunes Library, delete the file, then empty your trash, then pull the copy on your time machine...

What was the point of that post? When did I say they hacked into my library? I was just confirming its gone from my iCloud account. :confused:
 
i really doubt someone would have an HDTV and high speed internet access without having some sort of computer, tablet, phone, etc.

Maybe a handful of people bought an apple tv and got internet access to accompany it, but seriously, hardly anybody is in that situation. Maybe literally a handful of people.

I mean, go buy a cheap computer to backup your downloads to. if you can afford to have an HDTV, appleTV, and highspeed internet I don't really see why you couldn't afford a cheap $200-$300 computer.

Apple did make a big fuss about living in the "post PC era." They do expect that some people live in a house with only an iPad, iPhone, and Apple TV. This quote is directly from their website:

"You never know when you’ll suddenly be in the mood to listen to a song, watch the next episode of a TV series, launch an app, or continue reading a novel you started. With iCloud, anything you purchase in the iTunes Store, the App Store, and iBooks is automatically available on all your devices the moment you tap Buy. You can also access past purchases from any of your devices. And whenever you start something on one device, all your other devices automatically remember where you left off."
http://www.apple.com/icloud/features/

And a little more background, from both Steve Jobs and Scott Forstall:

"PC-Free" This bullet point was one of the cornerstones of Forstall's iOS 5 presentation. "We're living in a post-pc world...we're ushering in the post-PC world," said Forstall. "We have a lot of customers coming to us and saying 'I want to buy an iPad as my only device'...And that's exactly what we're going to support in iOS 5," he said.
Forstall continued. "We looked at all of the apps in the iPhone, iPad, iPod Touch...We asked ourselves, what are the reasons that users go back to a computer today? [Well] let's add that functionality right to iOS...You used to go back to a computer to create calendars or delete calendars. You can create and delete calendars right from iOS...[and] photo editing functionality right from iOS," he said, after giving other examples, such as mailboxes.
His conclusion: "So, now, if you want to cut the cord, you can," he said. That cord would be the PC or Mac cord.

PC as digital hub is "broken": Jobs was next. Using the word broken to underscore his notion that the twilight of the PC as the principal computing device is upon us. "About 10 years ago, we had one of our most important insights. The PC was going to be the digital hub for your digital life...That's where you were going to put your digital photos, your digital video...your music," Jobs said.
He continued. "But it's broken down in the last few years. Why? Because the devices have changed. They now all have music. They all now have photos." Then Jobs described how frustrating and cumbersome it is to sync up content on the iPhone, iPad, and iPod Touch via a PC or Mac. "Keeping these devices in synch is driving us crazy," he said.
The solution? "We're going to demote the PC and the Mac to just be a device. Just like the iPhone, iPad, or iPod Touch. We're going to move the digital hub into the cloud...For those people who want to be completely PC free, [there is] wireless backup to the cloud," he said

http://news.cnet.com/8301-13924_3-20069529-64/apple-amps-up-post-pc-chatter-actions/
 
Last edited:
They're probably getting ready to release 4K versions... Time to get these off the market, especially since cartoons scale nicely and don't really need a bigger format.
 
How can they pull content that's been paid for? This is why I don't buy movies from iTunes or anywhere else as a download. :mad: I consider this THEFT and expect a class-action suit to be filed.

The formula is simple: I give you money for something you have; you give that something to me to own. If you take it back from me (especially without my knowledge), I expect you to give me my money back. Otherwise, it's called theft and there's laws for that.

What kind of world are we going to live when when companies let you buy stuff and they take it back. What is this? I give you money for nothing?

Again, I refuse to buy movies from downloaded sources for this reason alone. Ok, reason #2 is that the prices are too high.

First, please read the article.

Then, if you still don't get it... This does not stop you from playing an already-downloaded copy.

Before Apple allowed re-downloading and streaming, all this would have meant is that you couldn't buy it. This does nothing to stop you from playing a copy already downloaded - or syncing that copy to your iDevice via iTunes - or copying it to another computer.

What this *DOES* stop is the ability to stream it (such as using iTunes in the Cloud so you don't have to have a copy locally on your computer, or on an AppleTV,) and redownload it. *THAT* is very concerning, since Apple is obviously pushing people to stream more than download. I do have one of the pulled titles (Mater's Tall Tales,) but I have it downloaded, so I can sync it via iTunes, or play it on my AppleTV by using my locally-shared iTunes library.
 
i really doubt someone would have an HDTV and high speed internet access without having some sort of computer, tablet, phone, etc.

Maybe a handful of people bought an apple tv and got internet access to accompany it, but seriously, hardly anybody is in that situation. Maybe literally a handful of people.

I mean, go buy a cheap computer to backup your downloads to. if you can afford to have an HDTV, appleTV, and highspeed internet I don't really see why you couldn't afford a cheap $200-$300 computer.
It's not a matter of being able to afford to purchase a $200-300 computer for the sole purpose of backing up digital purchases that you bought from an Apple TV - it's that you SHOULDN'T HAVE TO. This whole ordeal is just shameful on Disney's part and a step in the wrong direction. They're clinging to their antiquated business model to squeeze as much money as they can.

Digital media in the cloud IS the way of the future and it will replace physical media (and to a large extent, already has... anyone remember seeing a Blockbuster that hasn't closed it's doors in the last 3 years?). However, it's bullcrap like this that damages consumer confidence in purchasing digital media.

This licensing debacle at Disney reminds me of how cable TV providers are fighting Apple (in its secret effort to revolutionize the TV industry) tooth and nail because they don't want people to have the choice of only purchasing the channels/networks that they want to watch. Again, Disney needs to stop living in the past. The law needs to evolve more for 21st century for digital content.
 
Apple did make a big fuss about living in the "post PC era." They do expect that some people live in a house with only an iPad, iPhone, and Apple TV. This quote is directly from their website:

"You never know when you’ll suddenly be in the mood to listen to a song, watch the next episode of a TV series, launch an app, or continue reading a novel you started. With iCloud, anything you purchase in the iTunes Store, the App Store, and iBooks is automatically available on all your devices the moment you tap Buy. You can also access past purchases from any of your devices. And whenever you start something on one device, all your other devices automatically remember where you left off."
http://www.apple.com/icloud/features/
yes, but they also still have to abide by the content owners wishes. If disney wants the content to be pulled, apple doesn't really have a choice.

In reality a handful of movies out of millions and millions of movies/apps/books/tv shows have disappeared and people are acting like apple took the ability to redownload things from iTunes away. You can still get 99.9999999% of your stuff, but disney decided they don't want you to access certain titles anymore. Complain to them, not to apple.

It's not a matter of being able to afford to purchase a $200-300 computer for the sole purpose of backing up digital purchases that you bought from an Apple TV - it's that you SHOULDN'T HAVE TO. This whole ordeal is just shameful on Disney's part and a step in the wrong direction. They're clinging to their antiquated business model to squeeze as much money as they can.

Digital media in the cloud IS the way of the future and it will replace physical media (and to a large extent, already has... anyone remember seeing a Blockbuster that hasn't closed it's doors in the last 3 years?). However, it's bullcrap like this that damages consumer confidence in purchasing digital media.

This licensing debacle at Disney reminds me of how cable TV providers are fighting Apple (in its secret effort to revolutionize the TV industry) tooth and nail because they don't want people to have the choice of only purchasing the channels/networks that they want to watch. Again, Disney needs to stop living in the past. The law needs to evolve more for 21st century for digital content.

ok, if you kept the media files onto your computer, and didn't back them up, and your hard drive crashed... where would you be?

Backing up is a part of the digital age. If you don't want to take the time/money to backup your stuff, don't complain when you can't access it.. plain and simple.
 
It is only available to re-download as long as it continues to be available for sale. I don't like this either but that is the deal Apple signs with the studios (and that is only the ones who make their titles available for Cloud download which not all do) as that is the only way the studios will allow the in the Cloud feature on their titles.

This is incorrect. I have movies, music and apps that are no longer for sale, but can be redownloaded. Lion King and Beauty and the Beast were this way until yesterday. There are also very few, if any, titles now that are not available for Cloud download.

Clearly, Apple has left themselves an out with their TOS, but in order to build trust for people keeping a digital library with them, they really need to clarify this possibility to people, even if that means only sending out notifications that the content will be removed in a week in order to give users time to download a copy they paid for. I'm hoping this is just in the context of a bigger licensing negotiation and that the titles will indeed return to users who have purchased them.
 
This is why I download all iTunes purchases to my media drive and don't leave them for in the Cloud watching

That's what I do too, especially for iOS games.

I can name a few iOS games which I purchased but are no longer available fore re-download from because the developers took them off the App Store:

Let's Golf 1
Let's Golf 2
Prince of Persia Retro...

and so on.

Luckily I have always downloaded purchased iOS apps to my iTunes library and keep additional backup so I can syn those old games to my iPad when I want to
 
I have three copies of every download.

1. My media drive.

2. My media drive backup.

3. My offsite media drive backup which includes all my stuff, not just media.

and a 4th, iTunes in the Cloud which I don't consider a backup copy, only a convenience copy.

All all these copies take up substantially less space than a box, drawer, or other piece of furniture housing hundreds of discs.


i just have plastic discs and a $99 player to play them in. funny thing is that these obsolete and low tech shiny coasters last for years and years without any of this backup stuff
 
Is the streaming issue only affecting the US store? In the mexican store the movie isn't available for purchase anymore but I can still stream it.
 
What was the point of that post? When did I say they hacked into my library? I was just confirming its gone from my iCloud account. :confused:

My apologies. I was referring to the statement it was gone from your library. If that is the case, it is for another reason, not because Disney pulled it from iTunes.
 
Write your Congressman, then. The laws for movie protection make it illegal. There was never a law against getting music off CDs because they have no DRM so there's no "ripping," it's just copying.

All Hollywood DVDs have copy-protection, though, and it's a crime to circumvent that protection.

Either the laws have to change or Hollywood has to start putting out DVDs without protection on them. Guess which will happen first?

In either case, Apple is not responsible for either of those things.

Good point, I'd omitted that from my though process. I guess that is why a lot of studios are incorporating the digital download versions to (clumsily) mitigate the issue.

Still, I can't play a blu-ray on a Mac (even with an external drive). Apple can and should be held responsible for that one. No?
 
i just have plastic discs and a $99 player to play them in. funny thing is that these obsolete and low tech shiny coasters last for years and years without any of this backup stuff

until it gets scratched, someone robs you, your house burns down, a tornado comes along, etc. I'm just saying, you can lose access to physical media too. If you have a redundant digital backup system, like the one portrayed, you would never lose access to your media.
 
Additional Missing Disney Titles

From my library, I am missing:
- The Lion King
- Dumbo
- Lady & the Tramp

I feel like I was robbed ( yes, I am being dramatic ).
My feelings stem mostly because "the cloud" has been a central part of Apple's strategy. They have given the illusion that the magical cloud can give you access to all your content - iCloud, iTunes Match, etc.

What if I had an Air with no room for backing up all my purchases, or just an AppleTV?

Shame on me for not backing up Lady & the Tramp ( not my favorite but my kiddo loves it ). Shame on me trusting Apple or Disney. Shame on me for not reading the lengthy TOS.

If digital is the future . . . I just lost a lot of trust in what is coming.
 
The people on here trying to defend or make excuses for Disney are not helping.

As many of you as possible need to start using Twitter with hash tags like #Disney and #THEFT and #Boycott and get your friends to tweet and retweet each other as well.

Also use Facebook. Complain both to their official facebook page and complain on your own timelines about this issue using common keywords. This will get a trending topic going on facebook.

I tweeted about poor customers service with my former ISP and I almost immediately received a response on twitter.

This immediate issue of availability of previous purchases needs to be fixed ASAP and you all need to put pressure on Disney to stop that idiotic "back in the vault" idea as it makes no sense in this digital downloads world.

If they won't listen then you need to organize a class action lawsuit against Disney. Protests in front of their parks would not hurt either.

Don't bother wasting your time writing your congressman. Use social media and threats of lawsuits/boycotts.
 
until it gets scratched, someone robs you, your house burns down, a tornado comes along, etc. I'm just saying, you can lose access to physical media too. If you have a redundant digital backup system, like the one portrayed, you would never lose access to your media.


i have lost physical media before. but its easier and cheaper to buy it again little by little over many years rather than constantly spending money on new hard drives and whatever to back up digital media.
 
My apologies. I was referring to the statement it was gone from your library. If that is the case, it is for another reason, not because Disney pulled it from iTunes.

No worries. :)

Actually, now I see that I should have clarified in my first post that its gone from my iTunes account. I'll edit it now.
 
Last edited:
yes, but they also still have to abide by the content owners wishes. If disney wants the content to be pulled, apple doesn't really have a choice.

In reality a handful of movies out of millions and millions of movies/apps/books/tv shows have disappeared and people are acting like apple took the ability to redownload things from iTunes away. You can still get 99.9999999% of your stuff, but disney decided they don't want you to access certain titles anymore. Complain to them, not to apple.



ok, if you kept the media files onto your computer, and didn't back them up, and your hard drive crashed... where would you be?

Backing up is a part of the digital age. If you don't want to take the time/money to backup your stuff, don't complain when you can't access it.. plain and simple.

I don't disagree that backing up is part of the digital age - it's that you should be able to have it backed up on the cloud. I keep all of my content in a paid DropBox account, so if my HD ever crashed, I'd be just fine.

In the same way, the content is stored and backed up to Apple's iCloud servers, which inherently are already backed up by Apple in multiple servers. I'm cool with Apple backing up my content in iCloud.
 
We recently had a home break in and among the things that were stolen was our iMac, backed up luckily, and some DVDs and Blu-Rays. Oddly enough they stole all the Blu-Rays which wasn't surprising and all the TV series, boxed sets, and kids animation movies, leaving all the other regular movies. They specifically targeted the disney/pixar/dreamworks/etc titles, not leaving a single "kids" movie. But they left over 200 other DVDs.
that is unfortunate :(

I have three copies of every download.

1. My media drive.

2. My media drive backup.

3. My offsite media drive backup which includes all my stuff, not just media.

and a 4th, iTunes in the Cloud which I don't consider a backup copy, only a convenience copy.

All all these copies take up substantially less space than a box, drawer, or other piece of furniture housing hundreds of discs.
But do you pay to buy those movies on iTunes? I just did a comparison to the Breaking Bad Blu-ray I bought to the price they are selling them at in iTunes HD. I paid $95 for those Breaking Bad Blu-ray's through Amazon and didn't pay taxes or shipping. I added the price of the Breaking Bad HD seasons being sold on iTunes and it comes out to $122 and I don't know if they charge taxes or not.

Buying the Blu-ray versions was a lot cheaper and it offers a significantly better video quality and a significant better audio quality and all the special features. Which is why I don't get why would some pay more for less? I get that you may not like to display the movies you have, but having a place to store your movies and being able to see your collection, can look very nice.
 
Which is why I don't get why would some pay more for less? I get that you may not like to display the movies you have, but having a place to store your movies and being able to see your collection, can look very nice.

Speaking for myself? The convenience.

----------

No worries. :)

Actually, now I see that I should have clarified in my first post that its gone from my iTunes account. I'll edit it now.

Sorry if I came across as a tool. Wasn't my intent.
 
did you even read the article??

the terms clearly state that your item may or may not be available at any given time, and apple has no liability to you if you can't re-download a movie, so how do you expect a class action suit?? On what grounds?

You claim apple took something from you... umm no they did not. They did not delete the movie from your computer. They did not come into your house and take away any movies you downloaded.

*DISNEY* removed the movies from the iTunes store, and so it is unavailable for RE-DOWNLOAD. Big difference. Apple does not promise you will forever be able to download everything you ever purchased. If a content provider decides to pull their content from the store, how do you expect apple to be liable for providing it to you??

Amazing how people will try to claim apple stole something from you and that they owe you money and you should sue them, when it clearly states they owe you nothing in this case because they do NOT promise ANY content to be downloadable FOREVER. Not to mention, disney pulled the content, not apple. I guess you expect best buy to keep the tv model you purchased in 1985 in stock for the rest of your life as well in case you need to exchange it right???

You're missing the point. If this is the TOS, which I'm sure most people (myself included) did not understand when "purchasing" movies, then people will stop buying movies from Apple. Whether it is technically legal or not is beside the point when people start leaving the iTunes Store. Yes, it will happen. Yes, I just ordered The Hobbit Extended Edition from Amazon on Blu-Ray, while I was going to download it from iTunes up until they pulled Lion King out of my iTunes in the Cloud. I'm not buying movies ever again from iTunes until they fix this. And I doubt I'm alone.

By the way, even if you state it in the terms, if you mislead the customer with marketing, a class action suit is still possible and winnable.
 
This is way I don't like having things stored in the cloud. It's convienent but having a local copy is a must (which is why it's insane that iPad Air still comes with 16GB).

No, it's by design. To force us all into The Cloud. The user experience don't ya know? We will take care of your files for you, for like, $100 a month in The Cloud.

No need to be bothered with On Site Storage. Just "Click Purchase Now" and we do the rest. For a fee. :apple:
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.