I'm in Perth, Australia, a bit far from everything, but, at over a million
people, not exactly the outback. I ordered a 17-in, 2.16 GHz C2D,
2 GB RAM, 500 GB HD the day after the C2D iMacs were announced,
i.e. on 8 Sep 2006 (here in Australia). I ordered it from a local AppleCentre,
and paid a A$200 deposit on the nearly A$3000 purchase. I chose the
AppleCentre rather than ordering direct from the online Apple store in
order to establish a working relationship with the local store, who is
also the local Apple service location, this being my first Apple computer.
On the day I ordered the iMac, I checked the Australian online Apple
store for an estimated delivery time for my configuration. That day
(Friday) it said "10 to 15 business days", but the following Monday it
changed to 5-7 days. A week later, on a Monday, I emailed the
AppleCentre to ask on an estimated delivery date, but received no reply.
That Friday, 22 Sep, two weeks after my order, I went to the store to
inquire in person, but they couldn't give me an answer. They told
me to call back the following week to get an estimate.
Instead, I waited an additional week and more. Today (4 Oct), nearly
a month since my order, I checked the online Apple store, and the
delivery time for my configuration is now down to 2-4 business days.
I then called the AppleCentre. Not only is my iMac not there, but they
*still* can't estimate on when it will arrive! They said it sometimes
takes four-to-five *weeks* for a built-to-order system to be delivered.
I mentioned the 2-4 days on the Apple online store, and they said
Apple were lying. Again, they suggested I call next week in order to
get an estimated delivery date.
I must say, this first Apple experience is not exactly encouraging. Are
there any other Apple purchasers out there who have had to wait so
long for their system?