After 15 months and 2 SSD´s replacements finally Apple acknowledges this issue. Good thing I now have a Samsung SSD with no Sandforce controller (which is the cause of the issue).
did you get it replaced for free?
After 15 months and 2 SSD´s replacements finally Apple acknowledges this issue. Good thing I now have a Samsung SSD with no Sandforce controller (which is the cause of the issue).
I still show the SMC wifi update no matter how many times I apply it. Are you on ML?
Update installed successfully.. Scared me for a second, it restarted like 4 times and on the final restart it hung and I had to hit the power button.
so does anyone know if you have a dead SSD will apple replace it out of the warranty period?
The program covers affected MacBook Air for three years after the first retail sale of the unit.
My 128gb SSD failed last month, and ever since I've been running ML off an external hard drive.
I made a Genius Bar appt for tomorrow. Funnily, my OWC replacement arrived in the mail *today*, since I ordered it before learning about this new program.
I tried to install the firmware update (not knowing if maybe it could be forced to the controller without the drive being 'live') and it said it wasn't needed on this machine. Hopefully the SSD I had was the Toshiba (it says "33kb Sandforce" in Disk Utility), and it'll be covered tomorrow by Apple.
If it isn't covered I guess I'll just install the OWC drive. Otherwise I'll try and return it, since i haven't yet opened it.
My 128gb SSD failed last month, and ever since I've been running ML off an external hard drive.
I made a Genius Bar appt for tomorrow. Funnily, my OWC replacement arrived in the mail *today*, since I ordered it before learning about this new program.
I tried to install the firmware update (not knowing if maybe it could be forced to the controller without the drive being 'live') and it said it wasn't needed on this machine. Hopefully the SSD I had was the Toshiba (it says "33kb Sandforce" in Disk Utility), and it'll be covered tomorrow by Apple.
If it isn't covered I guess I'll just install the OWC drive. Otherwise I'll try and return it, since i haven't yet opened it.
The easiest way to confirm that it got installed is to check the revision number. Before it was TPVABBF0, now it is TQAABBF0.
I would expect that something as important as a SSD replacement program is worth a front page post, and not just a Mac Blog.
Anyways, it's of course bad that faulty hardware has been used, but it is good to see that Apple is taking care of it, even outside of AppleCare.
I can confirm these revision numbers. You can check them in System Information (just type it into spotlight) -> Hardware -> SATA/SATAExpress > choose Intel 7 Series Chipset or your drive (APPLE SSD XXX) -> see Revision
The update didn't disappear in my mac app store either, so I deactivated FileVault (didn't help), cleared nvram, repaired disk permissions in recovery mode and installed the update through the 'manual' installer (which you can dowload right here: http://support.apple.com/kb/DL1690). I also disconnected all accessories (external keyboard, mouse, two displays).
Finally it rebooted for three times and turned itself off. As the installer says: wait for at least one minute after shutdown, then turn it on by pressing the power button.
Good luck guys!
I have the TS128, and it just changed the revision number. No message of failure. Here's to hoping the laptop continues to perform.
People always have problems with the displays, ssd's, etc, that aren't made by samsung..
Do they use these SSD in the rMBP?
Good news. I had mine fail 51 days out of warranty, about 2 months ago. I forewent the $600 to replace it through Apple and got one from OWC for $200 including an installation kit. Even at the time the Apple rep told me that this was a frequent issue with this specific year & model.
Do you guys know how easy it is to get a refund for what I paid to OWC? I have documented visits to Apple recognizing the drive failure, but chose to go the cheaper route for replacement. I'll accept a drive replacement but I would be much happier if they would just give me my $200 back.
and we have a winner...
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My current disk already fail in September... 14 Months after brought it. Thank god that the warranty in europe is two years. There was no SSD replace, the apple store somehow was apple to fix it, even after the genius guy mark the pc to "SSD replace".
Tuesday here I go again Apple store..