Computers are tools like everything else.
Sometimes they break, like everything else.
If your business is dependent on something, and you have just one of that thing, that's a risk.
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Apple Releases macOS Catalina 10.15.4 Supplemental Update With FaceTime Bug Fix
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Sometimes they break, like everything else.
If your business is dependent on something, and you have just one of that thing, that's a risk.
I've written software to upgrade firmware - it's not an easy task, so many things can go wrong.
No question. I dropped back to my 2013 Trashcan and I'm doing fine. It's no less annoying.
Here is a project for Dosdude - Is it possible to allow 2011-2012 MacBook pros non-retina to support 32 GB memory ? Since he is good with soldering and programming, is it possible to re-write a new set of code to allow 32GB on these powerful machines ?
The update also bricked my Mac Mini 2018. Done SMC reset, but no luck. Genius Bar tried to restore BridgeOS but failed. They are still waiting for the replacement parts. Probably will charge me money.
sorry but they don't break unless you break them or in this case apple breaks them via their buggy software
if is not broken don't fix it
apple is breaking mac os with their yearly basics update
they do it to create hype
isn't much better to improve security, readability and performance
and work with features in the beta program once everything is polish
fully tested and known to work then add those features to the next version of mac os
apple is shooting themselves in the foot
they are realeasing bogus, unfinished software simply because they can't make it to the dead line
bug os 10.16
they did they same thing with ios 13
it was released unfinished and apple released like 5 fixes in a row in about a week
a fix that fixes the previous fix but it requires another fix
freaking hilarious
Sorry but that's irrelevant.
I didn't say no one is to blame for this fault. I said running your business without a contingency plan is a risk.
Furthermore, in over a decade of running a business using just Macs, I've never had a machine be unusable because of a software issue like being discussed.
I have however, had multiple hardware GPU failures, multiple fan failures, several (non-boot but the principal is the same) mechanical hard drive failures, and a modem + separate router getting fried, from a suspected surge down the copper phone lines.
I'd love to hear which of those problems was caused by me, or faulty software from *any* vendor?
Looks more like I'll skip Catalina entirely and wait to see what the next OS looks like ana wait to see if it is stable. I was planning on switching from Mojave to Catalina at version 3, now wondering if version 6 will even be worth the wait. I've usually waited for one or two updates to occur before switching the the next OS. Catalina may very well be my first by-pass entirely.
This has been going on for me for almost a month now. I am a professor trying desperately to teach from home and my brand new $3000 16" MacBook Pro keeps freezing and crashing/restarting due to this kernel panic issue. Why do we bother sending reports to Apple if they don't look at them? In any case, after TWO rounds and two weeks of long chats with Apple Support, sending the computer back to Apple and getting it back, it is still not working. They do not acknowledge the 10.15.4 issue at all as being a serious problem impacting many users like us. I don't give a crap about any of the issues the Supplementary release has fixed, how about fixing the one that most users are actually complaining about? COME ON APPLE! I think I saw someone post that the 10.15.5 beta fixes this, does anyone know if that is true? I am not a developer and it is not yet public beta.
I agree in principal with what you are saying, but **** shouldn't stop working because of a firmware update. Ever. If you dont update your OS apple will hound you relentlously.
If you rely on a 5mil MRI machine, do you keep one unused in the backroom in case of emergency? hell no.
I know my grandpa didn't have a second 18 wheeler lying around.
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Since 1986? I've had a couple die on me, little boy, none while under AppleCare. I can't say the same for iPads.
Of the hundreds of Macs that I've maintained over the last 30 years? A few — most from overheating due to those ridiculously hot drives they used between 2003–2013. I have boxes of invoices I could show you if it was any of your business — which it isn't.
Back on topic, this Catalina update wasn't so bad for me but the corresponding security update for my Mojave work machine took forever and I had to run it more than once before it came back to life as it should.
Catalina still runs on a test machine in my office.
Shouldn't. But someone here once said:
I literally said, not having a contingency plan is a risk. I didn't say "you should have multiples of everything you use".
Spending all your capital on "spare" items is also a risk.
Wish me luck, I managed to Refresh the T2, machine is back up from time machine restore and I'm attempt to install the supplemental update again. Fingers crossed.
Going back to Mojave, this update causes the USB-C to cut off when using external drives when copying larger files sizes. I did not have this issue until the update. Wasn't this update suppose to fix that issue? I actually did not have it until the update. I have the MacBook Pro 2018. Getting tired of the issues...this is a production system and keep having delays.
Updated laptop and Mac Pro no issues on either. Have not tested file copying yet.
When you restored the T2, you updated the T2 firmware to the latest version, so installing the supplemental update becomes a lot less risky at that point.
My experience with any support desk (not just apple) is mediocre at best. Cause most employees working there are not really experts. It gets very difficult for them to advice any other thing aside from resetting it or performing a software update. Because that's what fixes most issues.
I had a problem with my Apple watch, suddenly out of the blue the speaker did not work anymore. Of course i checked the settings, but even when using the 'eject water' function my watch did not make any sound. I called them and they advised me to unpair it from my iPhone and then pair it again or otherwise send it in for repair. I thanked them for their advice but obviously did not reset it since it couldn't be a software related issue. Turned out the amount of dirt build up over the years (sweat etc.) had reached a point the audio just could not pass through it anymore. Yes i clean my watch regularly but did not do a deep cleaning of the speaker.
Solution: Put some liquid soap in the speaker, rub it in, hold it under the tap for a minute and let it dry. Result: Sound was blasting from the speaker again like it got my watch yesterday.
So my advice is always: google your question/issue first cause in this day and age there is always someone who has had this issue before and has probably found a solution for it. If not: it's time to bring it in for repair (in normal times).
Glad you could fix your Macbook! I really hope Apple will get their act together because this isn't the first time a software update did more harm than good (HomePod i'm looking at you)
While this is likely part of the 'problem' with large-scale operations, there's also the "other side of the coin" to contend with: the user.
I worked in a "traditional" IT department for several years. You would not believe the sorts of things people would do when following simple instructions, that they themselves claim to "fully understand". Nor would you believe the things people will refuse to admit they did, when something goes wrong.
The person on the other end of the phone has no way to accurately judge your actual expertise/experience nor what you've actually done.
I've found on the few occasions I've contacted Apple Support, if I start off by explaining that I have a technical background and what I've tried already, they'll usually respond positively, and it often means we skip some of the usual procedures. It doesn't always work obviously, some as you say, are themselves not adequately experienced to do much besides walk you through a prepared script.
I completely agree! I always try to fix my issues first before i am going to call them, and when i do I tell them what i have tried before doing so. That saves them and me time, although you can hear them sometimes click through a lot of first solutions on their screen hehehe.
There are people out there who are too young to remember when the "any key" joke wasn't a joke. Or that the first thing a support person asked was for the user to verify that the unit was, indeed, plugged into the wall (or a power strip that actually was on)...
There's a file copying issue? Not here. Besides my 2012 MBP, I installed it onto an external SSD and can now dual-boot my iMac Pro.
Why would you even want to? I would have considered getting the 16" in spite of the idiot, flashing Touch Bar if it could run Mojave. The best I can do now is an iMac Pro or high end 5K before they're EOL'd. I'd get the Pro if drive upgrades were feasible. What's your GeekBench on the 4,1? They're such great machines.
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