chucker23n1
macrumors G3
Whose heads? The programmer who wrote the code? An individual software tester who failed to catch the bug? The person who wrote the test plan? The QA manager who supervised the testing? The QA director?
How about the Product Manager who signed off on the release? The director of software engineering? The VP of Software?
I think an argument can be made that something is off with Apple software QA. Possible fixes might be to decrease the release pace, to leave it the same but decrease the amount of features, to hire more QA, etc. Given that it's been years, maybe it is indeed time to fire the director either of QA or of SEng. (Maybe it's time to let Craig go.)
Or how about the executives who decided to allocate only so many resources to software testing, while maintaining pressure to meet an ambitious feature release schedule?
Maybe.
Don’t get me wrong. As someone who used to run software QA for a living, I’m inclined to think that people should be serving jail time for some of the software bugs I keep reading about, but actually deciding who to fire or hang or sacrifice to the Red God isn’t entirely straightforward, nor perhaps entirely helpful.
Yup.