Thanks for the update. So for clarity what’s the update with Mac procedure?They're not updating in their own time unless that time is glacial time.
I put them in the case, plugged in the case (case charges), opened the case lid, paired them to iPhone and they showed model #A2698, firmware 6A301. They stayed that way next to the phone in the case with the lid open for hours yesterday - no change. Re-did the same steps this morning and here it is lunch with zero change. Tried closing the case as well.
Whatever the secret sequence is to forcing an update, it's not working for me.
*UPDATE*
Suspecting that my iPhone11 OS 16.6.1 was the problem, I unpaired from the iPhone, did the same process with my MacBook Pro M2max OS Sonoma 14.1 and it nearly instantly changed to 6A303. I unpaired, paired with the iPhone and now they're also showing 6A303.
In my case with the iPhone described above they were either not updating or not registering/displaying the update until I paired them with the M2max running Sonoma.
I plug them into my Sonoma Mac with a cable and leave them open? Or do I need to unpair from my phone and then pair with my Mac plugged in and leave them open? The unpairing is an important step?