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Apple Repair TOOK my Intel X-25M SSD and replaced it with a HDD 250gb 5400RPM.
- Thread starter turugara
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That's something that some of us would like to know. I guess the service depot can put in a HDD to test that the machine is working and then remove it.
Afaik they boot your mac from a external hard-drive when they're reparing it. So they only need your hard-disk if that's the part you want them to replace.
Seriously, I'd send them a nice e-mail telling them how poor customer service that was. They first claimed it was gone, then had you call around to get it back.
Good that you got your drive back tho. The Intel SSDs are fantastic.
I understand you're pleased and your biggest mistake when sending your machine in for repair turned out very well for you, but frankly I would not be thanking Apple. I'd take my drive and be done with it, but I wouldn't go out of my way any more to actually thank them.
Yeah I have to wonder myself.
Gee Apple. Thanks for taking out an Intel SSD and tossing it to the side. Thanks for replacing it with the slowest possible drive you could and then thanks for allowing me to sit around and argue with you all day about it. Then I'd like to thank you for not owning up to your error and simply sending me back the SSD, no questions asked or answered. Thanks.
Bahahaha, I just love love LOVE it when a person goes around saying "HEY IDIOT, in case you didn't know..." when they themselves couldn't be more wrong.
XD oh the iron e.
I really dislike the folks at the TN repair center, this sounds like something they'd do. I'm sure they swiped it and to avoid Apple cracking down on them they quietly shipped it back without so much as a titter.
They have repaired all of my past macs and each time it seems they just say "oh it's not fitting together correctly? Replace all the parts, send it back and who gives a damn what they say after that" rather than taking 2 seconds to see if the computer actually fits together or not!
Crooked screen, crooked trackpad, broken Apple logo, almost non-functional power button, loose battery door, ALL thanks to the TN repair center. I have about 4 repair slips from this plant showing they just kept replacing the same part over and over without for ONE SECOND using common sense. IF IT DOESN'T WORK THE FIRST TIME THEN WTF MAKES YOU THINK IT'LL WORK THE OTHER 3 TIMES?!
You bunch of mindless backwards expletives.
I have to say that I haven't had much luck taking my MacBook into an actual Apple store, for example: the first problem that I had was that the wrist rest was cracking and they said it would take 3-5 days to repair it, with the nearest Apple store being about 20 miles (one way) away from where I live. I called Apple support on the phone and found out that MacMall (one block from where I work) is an authorized service center, I was able to take it to them, they looked at what part was needed, didn't have it in stock, so they let me take the computer home while they ordered it (came in the next day), I dropped it off at the start of Lunch, had it back at the end of Lunch.
They repair everything onsite and will do upgrades if you want (and are willing to overlook the upgrades that have been done by other people). Needless to say I always take my Apple computers there now.
They repair everything onsite and will do upgrades if you want (and are willing to overlook the upgrades that have been done by other people). Needless to say I always take my Apple computers there now.