- Apr 12, 2001
This policy seems limited to Wi-Fi models and not to the LTE models. Affected customers will reportedly get their iPad replaced and their unit sent to Apple hardware engineers for further investigation.In the United States, contact centers and retail stores should capture iPad (3rd generation) Wi-Fi only devices if they exhibit any issue related to Wi-Fi.
Symptoms can include, but are not limited to:
- Intermittent connectivity
- Slow Wi-Fi speeds
- Wi-Fi network not seen.
User reports of weak Wi-Fi signals began shortly after the new iPad's launch.
Article Link: Apple Replacing and Investigating New iPads with Wi-Fi Problems