What is Apples' core and how far does that circle extend?
I would argue that this is part of Apple’s problem...
What is Apples' core and how far does that circle extend?
That’s the point. There is no “problem”. There is always room for improvement, but there doesn’t have to be a “problem”.I would argue that this is part of Apple’s problem...
But why did it take them this long to see their method was bad ?
Because the larger the company/organization/government gets the more bureaucratic it gets, and thus the less effective it becomes over time. And yet so many want larger of these entities thinking it will solve someone's problems...But why did it take them this long to see their method was bad ?
Tim Cook’s decision to get rid of Scott Forstall was shortsight and stupid. Better collaboration my ass.
Regardless of flaws in the process, this is too broad a statement. Yes, developer and public betas are very important, to get the software onto a wide variety of machines and use cases (public betas are often grabbed by folks who have no business doing so, but that's another story.) But if you look at the build numbers, you can usually see that at least several have gone by since the last release. I don't think it's fair to jump to the conclusion that the user base finds all the bugs, and there is "no" internal testing.Because testing costs time and money and with their current method, all testing was done by paying customers. Microsoft and the other big IT companies are using the exact same "method" of software development, so they all got away with it for a while.
Agreed. Ironically it turned my trash can Pro into a more stable beast AND turned my stable iMac into a POS. I cannot even shut it down. Maybe Redmond can share some QA secrets.Can we return Catalina? Embarrassing release.
Just stop with the huge yearly updates. Just add features when there ready. Maybe announce a year long roadmap of features, but slowly add them over a year, instead of trying to rush everything for September. Also, put macOS back on a 18 to 30 month upgrade cycle
You would think that Apple would have a robust process improvement program in place that makes this kind of thing unnecessary and redundant. Or is this a symptom of a passionless employee pool where everyone just does as they're told without taking ownership of quality?
Apple has all types of customers on the spectrum from IT-savvy users who do complex work that requires reliable robustness on all levels of platform to the iOS-only user satisfied with consuming what the internet has to offer. I would love to know what age group, as related to customer type, Apple is focused on. It certainly isn't mine, being an old retired-IT fogey myself, who bought into the Apple ecosystem in 2010, and is willfully staying stuck on OS Sierra and iOS 10.The people running Apple are increasingly separated from the problems of their customers. This has led to a delayed feedback loop and weird direction.
Do you think Tim "iPad is a real computer" Cook even types on a Mac?
Do you think additional expansion is a priority to Phil "Courage is removing ports" Schiller?
Do you think Eddy Cue has common workflows where he's waiting on his device or thermally constrained?
Etc.
Additionally:
- Success hides problems.
- Cash is their main form of user feedback.
- Boomer exec team lacks direction ("we're a services company").
- Large institutional inertia.
Tim Cook’s decision to get rid of Scott Forstall was shortsight and stupid. Better collaboration my ass.
No. It really isn't.The problem is ... Android ...
iOS 5 was ****.
iOS 6 was good.
iOS 7 was ****.
iOS 8 was sorta good.
iOS 9 was complete ****.
iOS 10 was excellent.
iOS 11 was a buggy cluster****.
iOS 12 was the best iOS I've ever seen.
iOS 13 is ****.
See a pattern here?
You make some good points. Learning from the past is common sense but it seems to escape some individuals in key positions.Actually, if you knew ANYONE at Apple at that time, you would know about the party that was thrown when he was shown the door! The real problem was who took over also thought they were infused with Steve's DNA... HE WASEN'T! and Apple has been in a slow but steady decline ever since!
What Apple really really needs to do is learn from is own institutional history; bring back the "Human Interface Guidelines", talk to Guy Kawasaki and reread " The Macintosh Way", ask Scott Knaster, Bill Adkisson, Bruce "tog" Tognazzini & Dr. Donald Norman about how we used to write software and more importantly TEST it!
These are the people Apple needs to "bring back" not the egocentric Forstall who thought he had Steve's insight but really didn't. But again Jonathan Ive didn't do to good a job ether (IMHO)
That’s pure conjecture. Also Ive is not gone yet. He’s still listed on Apple’s leadership page. He was at the September event posing for photos with Cook.Disagree. The exit of people such as Ive shows things are and will be different going forward. Usability of products is already improving.
iOS 13? What about Mojave and Catalina. Disasters.