I'm an Apple enthusiast and I can say this does not surprise me at all. I've had the iPhone X and now the iPhone XS Max. Both are very good phones, but would I do it again? NO! We have to stop the Apple mantra, "In the Apple ecosystem." I've used that excuse, but it's ONLY an overpriced SMARTPHONE! There are too many competitors offering lower prices. Ya, there may be some imperfections with Android products, but to what extent are we willing to pay? We are to blame as consumers. We want form over function (i.e. a two-sided glass mobile phone) and then we have to buy a case to protect it from a drop?!? I wonder if the iCar will be made of glass? Not complaining or ranting. I love Apple products, but there are other options and I think people know this.