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So every so often I see the model I want become available. I go in to place the order, and after I submit the order, it kicks me back to the payment area (not indicating my card was rejected; I tried it and it works). I try again (it takes once or twice more), then suddenly the phone is gone.

Is this a problem on Apple's end by reporting falsely that there's stock or am I just too slow?
 
Ordered a 32GB Gold AT&T for the ladyfriend on Saturday and not being able to find one at 4 Apple Stores on Friday/Saturday.

Cancelled my online order once I saw that the Emeryville store had 32GB Gold in stock for today. Jackpot.
 
So every so often I see the model I want become available. I go in to place the order, and after I submit the order, it kicks me back to the payment area (not indicating my card was rejected; I tried it and it works). I try again (it takes once or twice more), then suddenly the phone is gone.

Is this a problem on Apple's end by reporting falsely that there's stock or am I just too slow?

You're too slow. That happened to me too. Basically it didn't go through and you have to choose another store. Took me 6 tries but finally 16gig AT&T gold iphone in Palo Alto. Super happy. Beats ordering online and wating until October.
 
I kept checking throughout the day as well and hit the jackpot at the New Haven CT store. Was able to get a 64GB Gold for the wife and a 64 GB silver for me (really wanted silver but settled for space gray on launch day so will be returning that one). I would keep checking as they update frequently and if you snag it right you'll get them reserved before they go to the general public! The genius was even shocked when he brought up the order about the gold one. Goodluck everyone!
 
Agreed - Apple needs to realize that hype cometh before the fall. It was quality that made you Apple.

They should start doing this from day 1.

I think the reason they don't during launch weekend is two-fold. First, they want the crowds for the free publicity. Second, it helps them sell more phones not having a reservation system since they know that crowds will turn up either way. The reservation system (which has been in place for the post-launch period for the last 3 releases and some iPad releases) helps keep the stores orderly after launch weekend, when people are back to work and want the convenience of running in-and-out rather than waiting in lines or going back to the store several times as they might on Friday or Saturday.

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Can you reserve it at full price? No contract?

Not that I can tell, but it appears that the in-store pickup option is in addition to, and not instead of in-store sales.

With nearly twice as many phones sold last weekend than the year before, without a pre-sale, but with China included, perhaps Apple has done a better job with the supply chain than we give them credit for. The gold iPhone is scarce, but it's a novelty right now and it appears more are on the way.
 
Where in the mobile app are you seeing what stores have them? I choose the color/cApacity and it tAkes me to log in to ATT, I put that info in but that's where it wants me to buy. What am I missing?

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Nevermind, I'm an idiot
 
No longer appears to be working on apple.com. Says available for in store purchase only. Maybe it's just updating at this early hour, though it seemed to me to update throughout the day yesterday. Haven't checked iOS app since yesterday.
 
Whilst I know it was updating throughout the day, it would make more sense if they did a stock take at close of business, adding what stock they knew would be arriving and started allocating the stock that way. There's less chance of selling the same phone twice (i.e. one person reserving whilst the store sell the same one at the exact same time).
 
First day release here in New Jersey/New York site or app wouldn't show availability in the stores. Yesterday I was able to see the link to check stores by zip code for availability.

Now I go back to the apple store site and the option to check for the 5s at the local retail stores are gone, but checking for 5c is still available. Can anybody else confirm this option was removed for the 5s?
 
What's the big deal with getting up in the middle of the night? I do it often. Ordering in your pajamas doesn't seem like such a big deal. There should be some love for people who actually bother to get dressed and make the trek to the store... who often buy other things while they are there, BTW.

And if I had the option of doing that, I would have, but with no Apple Store within a 1600 km radius (and no-one else sells san-carrier) online was literally my only option, and indeed the only option for many.
 
Yep it seems like check store availability is gone today unless they are updating something :eek:

I was on there yesterday afternoon and I was able to purchase one and it was available at one of the stores in my area. I checked again 5 minutes after I did mt transaction and there were no available in MA, NH, CT.. and RI.
The store is sorta a bit far for me so I ended p calling apple and asking them if I can change the pick up location and the lady said that if I was able to successfully place and order with Store pick up then to better hold on to it.. no matter how far the store is... :D
Well, I have not picked it up. But I will today..... hopefully its there.... :confused:
 
As stated by others. The feature has been quietly removed. Really would be nice if Apple would get these launches figured out.

Screen Shot 2013-09-24 at 6.33.32 AM.jpg
 
it says on the apple site: iPhone 5s and iPhone 5c are now available for walk-in purchase on a first-come, first-served basis at your favorite Apple Retail Store
 
I spoke to a representative and they said that the in store pickup was updated in real time meaning instantly.

I am sad to see that they have removed the in store pickup option! It gave me hope! I hope it's just being updated. :confused:
 
I really hope also it's just a update or a minor setback. Calling every apple store is just a pain, than you get there 50 miles away and there like oh all sold out sorry.
 
I really hope also it's just a update or a minor setback. Calling every apple store is just a pain, than you get there 50 miles away and there like oh all sold out sorry.


yea .. thats a pain.
I actually went to the Burlington Mall in MA on Sunday before 11. I figured I could get my hands on one. Yea right.
One of the store associates said.. they were giving out tickets for the phones wayyyy earlier and if you did not had a ticket.. oh well.. go home.
So I dont think I would even attempt going to the store again, unless I was successful on placing an order for store pickup. Perhaps the easiest way is just to order one and have it shipped to your house....
 
Having in-store pick up available one day and mysteriously unavailable next is a bit annoying.

A large part of Apple products are for communication.
Communicate Apple.
 
Having in-store pick up available one day and mysteriously unavailable next is a bit annoying.

A large part of Apple products are for communication.
Communicate Apple.

I agree, it was working 24 hrs ago, but supplies must be non existent again. Great. I'll wait...
 
Just reserved up a 64GB ATT Gray in Montgomery Mall, MD.

They also seem to have a Silver 64GB as well.

same here! ha! worked like a charm. 32GB space grey, montgomery mall, md. was unable to find silver for my wife though.

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wait so is this feature officially gone? just tried checking to see if i could find a silver one for my wife and now says Available for pickup: Not Eligible. In store purchase only.

maybe its too early and stores havent updated their inventory yet?

worth mentioning this feature IS still available for the 5C's. odd.
 
Having in-store pick up available one day and mysteriously unavailable next is a bit annoying.

A large part of Apple products are for communication.
Communicate Apple.

Totally agree.. thats why I am bit skeptical that mine is even there... :eek:
 
Totally agree.. thats why I am bit skeptical that mine is even there... :eek:

I found a silver 16g 5S at 11pm last night here in Dallas and went ahead and bought it. Just seemed too easy so I'm skeptical as well.
 
Glad I read this and got mine yesterday. Now looking on apple.com,the option to check stores is gone!

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I found a silver 16g 5S at 11pm last night here in Dallas and went ahead and bought it. Just seemed too easy so I'm skeptical as well.

If it let you check out then it's there. I went through the same thing yesterday (earlier post) and got mine after canceling my online order from apple on 9/20/13
 
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