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Neither is right.
Apple - how can Spotify ‘contribute’ exactly? It doesn’t say. What do they want - homemade cake on a Friday afternoon?

Spotify - your software has to live on their competitors platform. If Google Play was a success, you would have the same issue. It will always be hostile. No way around that.

This is two money making enterprises trying to butt heads to make more money from the other.

They're saying Spotify doesn't contribute because it provides a free app that provides no cut to the app store, which would fund its further development. Moreover, most users don't make in-app purchases, which would also help fund store development. Rather, Spotify's revenue comes predominantly from ads, which does not help fund the app store.
 
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Is it just me or is Spotify in essence saying its users are not smart enough to set up a premium account using a browser, or other device? As far as I know, if you have a Spotify account, you can use it with the Spotify app, and if you didn't upgrade to premium via the App Store, then there is no fee due. I know I set up a free account on my Mac and can use it without problem on my iPhone. I haven't heard of premium accounts being blocked, in fact I have a few friends who use Spotify premium on their iPhones and they didn't even own an iPhone when they signed up to Spotify.

As to the 30% first year charge and 15% on-going fees, isn't that up to the market to decide? I am not an expert as to what the fees should be, but I did read google charges a like percentage in google play. ("The industry standard for how much income app stores take is 30%"...https://www.techrepublic.com/blog/s...ges-and-payouts-what-developers-need-to-know/)

As far as Airplay 2, I have no idea what Spotify is alleging here. I only use the free account (and seldom at that as I actually prefer Apple Music), but I can play music and select the speaker to play through Airplay 2 devices like my HomePod, and I can direct it to bluetooth speakers, etc. I can select devices available and see my Samsung TV. Maybe I'm not seeing their point.
 
I never heard Fantastical complaining that Apple takes 30% cut and it competes with system calendar.

Fantastical doesn't need to pay royalties to musicians.

When you go to Tesco you will find Tesco branded products on shelf that directly compete with other producers products.

Tesco also doesn't force those brands to give them 30% of the money they make, in perpetuity, from customers who first tried that product from Tesco.
 
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I'm with Spotify on this one. What would all the Apple apologists say if Microsoft starting charging 30% for every program ran on Windows 10?
 
Uber provides a physical service not digital goods however using Apple Pay with Uber allows Apple to make something. A majority of Spotify users are on the free tier and there is absolutely nothing that stops them from advertising in audio commercials directly to their costumers.

This is part of the issue that they are arguing. It's unfair. It should not make a difference whether someone provides digital or physical, ultimately neither requires any effort on Apples part.

Uber makes millions off iOS customers hailing rides, yet only pays the $99 a year hosting fee to be in the store.

Apples arguments that the App Store gives them customers, therefore they take their cut is a flat out lie as hundreds of other Apps access the same customers to sell physical goods yet pay the $99 only.
 
The only solution is to open up the iOS platform so developers can sell directly to end users, or through other 3rd party app stores. This works on the Mac platform, so there is no technical reason iOS cannot also work this way.
Apple gets zero from sales of the Spotify app. And Spotify is absolutely free to sell music directly to end users, as you suggest, without paying a penny to Apple.
 
A majority of Spotify users are on the free tier and there is absolutely nothing that stops them from advertising in audio commercials directly to their costumers.

Except that developers are forbidden from leading users to payment methods outside the App Store. They got in trouble for sending emails to users to explain how to get premium, why would Apple be any more lenient with audio ads?
 
I don’t agree that Apple should take 30% from these types of services. Unlike most apps where developers keeps 70%, music and video apps have to pay royalties to artists which comes out of the 70%.
If you use a business model that doesn’t work, that’s not apple’s fault. And Spotify can do all the sales through their website. As long as they don’t take their money through Apple, they are fine. That’s what Netflix does.
 
I am NOT defending Spotify, but the iOS App Store is in-deed Catastrophically Broken !

AAPL Controls the Narrative, & does so to the tune of 100% !

AAPL makes their App Recommendations based-upon "Politics," NOT which apps are best for their Users.

The list goes on & on ...

"App Discovery" of good apps is NON-existent !

How much search filtering does AAPL offer ??? that one is easy to answer, except for keywords, Zero !

AAPL hit $1T USD in market cap last year ... yet, exactly how many (major) App Success Stories have occurred for apps that started life since Cook took over ... I know of NONE !

"Catastrophically Broken"? Isn't it the most successfully developer platform, probably in the history of developer platforms? It sounds like your complaints are more about how to market particular apps in a crowded playing field and get adequate exposure. Haven't developers earned something like $130 billion from the App Store? That sounds pretty successful to me. Maybe you could write an article about how "good apps" get overlooked in a crowded field and it is hard to get adequate product differentiation and exposure. That would indeed be interesting
 
How does Apple skimming 30% off the top have anything to do with Spotify “contributing to the marketplace”?! I think they mean “contributing to Apple coffers”.
 
Thank you, I agree wholeheartedly! Apple has some nerve after charging 30% which is pretty much extortion
I’m not saying they charge nothing but 30% is a big chunk, especially for indi devs and small businesses!
As far as my job is concerned, Apple gets $99 a year and that’s it. As far as me as an independent developer, 70% of something is more than 100# if nothing because I wouldn’t be able to sell my app at all.
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Smaller developers would still use Apple’s in app payments for subscriptions because it’s easier.

Larger companies such as Spotify would opt out and handle subscriptions themselves - I don’t see an issue with that.
You can also mix this. Allow people buying through the AppStore or through your website. Make money both ways.
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Apple charges competitors while its own products are treated differently. That's an anti-trust issue. And that's what this is about, not how much who gets. Anyway, we'll see what the courts decide, no need to discuss stuff we have absolutely zero background info about.
Who says Apple treats its own apps differently? They can probably show that if you buy $100 worth of music, they pay the musicians and make profits from the $70.
 
How does Apple skimming 30% off the top have anything to do with Spotify “contributing to the marketplace”?! I think they mean “contributing to Apple coffers”.
You seem to think that building, maintaining, and operating all of those server farms where the app store is hosted is free.

Go sign up for an AWS account, build a web app, and have it hosted. I’ve spent hundreds of dollars a month just for this alone.

Infrastructure is expensive on the web. Apple isn’t hosting your apps on a $9.99 GoDaddy server.
 
If Spotify is correct; wouldn’t it mean that Apple can’t make a competing app to existing apps on the app-store. So basically no new apps...
 
You can buy Spotify gift cards in retail outlets, which are popular among those without credit cards. Retailers don't put those cards in the highly valuable impulse purchase area out of the goodness of their hearts, they put them there to get a cut of the sale.

This is the cost of using someone else's space to sell your product.
 
30% is extremely high for hosting a tiny amount of static content in the app store and providing a download. The big thing is this is the only way to get apps. Is that worth 30%?

** 30% first year, then 15% thereafter. Of which, Spotify doesn't want to pay it at all. So its, "thanks apple for this nice store you have here. Its safe, secure, and all the billing/payments/etc. are all setup nice. We really like access to all your customers worldwide. However, if you could please with a cherry on top. Stop charging us to use it??? THANKS!!!"

As consumers, we bought and own the devices. Therefore, we should be able to use them however we want. If that means installing from a 3rd party app store or directly from a developer's website, then so be it. Let us check a box saying we understand that doing so may result in a degraded experience and/or require wiping the device to get technical support, but don't flat out prevent us from doing so.

** Yes, you bought the device. You didn't BUILD or MAKE the device. You can do with it as you please, hack away if you want. But, Apple made it, not the consumer. If you don't like it, your totally able to purchase an competing product, and do the same with it as you wish. Your able to install a 3rd party app if you wish. Just hack the device and away you go. Apple is responsible for selling you a secured and fully functional device as they advertise it. If they fall out of those guidelines, you can go after them for it. They are not responsible for you doing whatever you want with it. Nor are they for your purchase. They will thank you by keeping it up to date with software patches and so forth. They created a platform that makes it easy for developers to sell you their apps. They didn't have to, and it does have a cost. Is that cost fair? Maybe, and maybe not. But, NO developer is forced to sign up.

For businesses, they should be given the chance to compete. The cost to store the data for an app store is small. The cost for providing downloads is small. If someone wants to do an app store and only take 10% or whatever, then they should be given the chance. If Apple is so confident in the value they are providing developers, then it won't matter that there is competition.

** No, no and no. It's not small, if it was. Everyone would do it. There are massive data centers around the world storing and transmitting all this data. They all have a chance to compete. They don't all get the chance to succeed. There will be those that fail. It's a part of our Capitalistic world. There will be winners and losers. It sucks to lose, but we haven't universally moved to a full socialist society. Again, Apple is responsible for Apple. If they don't want a competing store on their platform. They don't have to have it. You don't have to like it, and can choose to use another device/platform. We have choice. Maybe not the choices you want, but we have them.

The reality is they are abusing their power with the 30%. They could raise it to 90% tomorrow and developers would just have to deal with it. This is the only way to distribute their apps, so they will take some money over no money. I welcome the breakup of stuff like this.

** They could, but they wouldn't. Just ask yourself this. They sell a phone now for over $1000. They can charge whatever they want. They don't, as it's always based on what the market will bear. IF the market will bear it, they can charge it. If it can't, they charge less. Again, is 30% fair (FOR THE FIRST YEAR)? Maybe it isn't, maybe it is. Is FREE fair? Heck no, Spotify is ONE app. Compare this to Microsoft Office. Once upon a time, you would purchase this in a retail box in a store. Say Staples. For what, $499. Same price they solid it online. Staples IS making something off that sale. Maybe not 30%, and of course nothing from a subscription there after if one choose it. But, they do make money off the sale. Since we don't know what the infrastructure costs are for Apple to host all this stuff, and provide the means in which to secure it, test it, etc, etc. We can't know for sure.

The phone/tablet/whatever is just a computer. Nobody would tolerate this nonsense if Windows didn't allow you to download a program outside of their store. Just because "phone" - doesn't make it right.

** No, doesn't make it right. But, you have a choice as a consumer to say "I will or I will not purchase this device based on what I know about the store and Apple's rules". Google lets you do what you want. Enjoy, and when your device breaks. Don't expect any assistance. When your account gets hacked. Don't expect any assistance. Apple doesn't want to deal with that problem of anyone saying, "Hey, this iPhone sucks. I put this side loaded app, and it hacked my iTunes, and credit card accounts for $1000's of dollars. Why didn't Apple protect me!!???"
 
I'm with Spotify on this one. What would all the Apple apologists say if Microsoft starting charging 30% for every program ran on Windows 10?

I don’t see Microsoft complaining about Apple taking a cut from Office 365 subscriptions. I also don’t see Microsoft charging more through Apple then what they charge directly at their site to make up the difference.
 
You seem to think that building, maintaining, and operating all of those server farms where the app store is hosted is free.

Apple made 14 billion dollars off the app store alone in 2018. They're hardly doing poorly out of it.

Retailers don't put those cards in the highly valuable impulse purchase area out of the goodness of their hearts, they put them there to get a cut of the sale.

A single slice. After that initial transaction my relationship with the retailer ends and Spotify takes over. The retailer doesn't then demand 30% in perpetuity because I initially bought the card from them.
 
You seem to think that building, maintaining, and operating all of those server farms where the app store is hosted is free.

Go sign up for an AWS account, build a web app, and have it hosted. I’ve spent hundreds of dollars a month just for this alone.

Infrastructure is expensive on the web. Apple isn’t hosting your apps on a $9.99 GoDaddy server.

Yeah it’s not free but it’s cheap for a company like Apple. The store can literally be a big S3 Bucket with Cloudfront in front. At previous companies I work for, we spend several thousands of dollars per month, but that was bucketed under expected operating costs

You should consider your options when building a “web app”. If you don’t know what service tiers to get, then yeah it’s easy to rack up costs.
 
Uber makes millions off iOS customers hailing rides, yet only pays the $99 a year hosting fee to be in the store.
As a developer, you get to read the App Store terms and conditions, which are the same for everyone , including Uber, Spotify and Netflix.

You are _not_ allowed to sell physical products with payment through Apple. That covers Uber, Amazon selling CDs, or eBay. Any non- physical goods sold through the app go through the AppStore and you get 70% (85% for subscriptions after the first year). Anything sold through your own website or by other means, you keep everything. That’s what Netflix does.
 
Yeah it’s not free but it’s cheap for a company like Apple. The store can literally be a big S3 Bucket with Cloudfront in front. At previous companies I work for, we spend several thousands of dollars per month, but that was bucketed under expected operating costs

You should consider your options when building a “web app”. If you don’t know what service tiers to get, then yeah it’s easy to rack up costs.
An S3 bucket is just that. A bucket. It’s a place to store files. You’re not running a node backend on a bucket.

So that’s all fine if all you want to do is give someone a url to download from, but you’re not going to run a store from it.

Not to mention that S3 doesn’t allow for incremental changes. So if you need to change one line of code to say, add a feature, the entire app has to be sent back up.
 
It’s not 30% in perpetuity. Did you miss the part where it drops to 15% after the first year?

Very well. Tesco doesn't then force those brands to give them 30% of the money they make, in the first year, or for every 12 months following a gap, then 15% every year after, in perpetuity, from customers who first tried that product from Tesco.

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As a developer, you get to read the App Store terms and conditions, which are the same for everyone , including Uber, Spotify and Netflix.

The physical distinction is fairly arbitrary, no? What makes Uber that much more special that Apple doesn't deserve their 30% cut for providing Uber with that customer?
 
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