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Apple Shares Tutorial Video on Using Apple Pay With iPhone X

timborama said:
If they need to provide a tutorial weeks after the FCS, then clearly it's not as easy as Touch ID.
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dannyyankou said:
I wouldn’t say it’s as fluid as using Touch ID, but I use it on my watch anyway so it’s fine with me.
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Yeah, pressing a button and looking at the screen sounds like a pain in the butt :rolleyes:
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timeconsumer said:
While this isn't difficult, it's not nearly as convenient as using Apple Pay on an iPhone with Touch ID.
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Yes to all of this. TouchID was not only mindless, it was sightless. Pull phone out of pocket with thumb on Home button and jab it at the reader - done. No fiddly double-click, no need to position the phone where you're sure the phone has a good shot at your face. FaceID has a lot of truly great features, but it was NOT an improvement for ApplePay.
 
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I just picked up my X as I was bringing it up, double tapped and it was ready to go for Apple Pay. Not that slow or difficult.
That being said. Using the Apple Watch is where it's at;)
 
The style of this video with moving letters and shifts from dark to brigth makes it unecessary confusing.
 
Tried this at a Market Basket couple weeks ago; worked flawlessly. In general, didn't know how fast Apple Pay was since my last phone was an iPhone 5...
 
I've used it quite a bit (buying Christmas gifts), and as one person pointed out, while wearing gloves it is great - can't touch on my watch. I do understand there could be an issue if you had more than 1 card on file, but I only use my debit card so for me the Face ID is great and has been flawless so far.
 
I get tired of clerks telling me there is no Apple Pay. I just ignore them and continue to scan my Samsung Note 8 and watch their surprised face. Then I tell them "It's Samsung Pay." LOL
 
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I used apple Pay the other day for the first time. I still had to put in my PIN or sign. I thought Apple Pay means I din't have to do that to complete the transaction....
 
deyorew said:
I used apple Pay the other day for the first time. I still had to put in my PIN or sign. I thought Apple Pay means I din't have to do that to complete the transaction....
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Apple can’t control the procedures the vendor has in place. They could also require you to show a photo ID.
 
TGFits said:
Interesting they don't mention which is the appropriate time to select the card you want to pay with. If you use different cards for different things you can end up paying with wrong card if not careful.
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It’s in step 2, right after you glance at the screen. The default card shows on your screen and you can flick it down to choose a different one.

I think it’s easier to accidentally use the wrong card with Touch ID. If your thumb is on the sensor when you wave the phone over the reader, the transaction will go through immediately.
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MacBebe said:
More secure?

Also, as most people have their phones readily available most of the time, I can see it as more convenient.
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It is for me.

Slowly but surely, my phone is becoming the key to my life, replacing credit cards, house keys, car keys, light switches, maps, address book, appointment book, and even computer in my day to day life. You’d have to be crazy to spend a thousand bucks on a telephone, but this thing in my hand is so much more.
 
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kironin said:
my thought exactly. Using a 6S+ is much smoother than this. One more reason to hold on to the phone I'm happy with.
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I disagree. I thought the same when I saw how Apple Pay was going to work on the X and I was wondering if it would negatively impact my use of the feature. I use Apple Pay almost exclusively when possible.

I have found Apple Pay on my X easier and more reliable than the Touch ID solution. I had about an 75% success rate activating Apple Pay with the Touch ID, and thus, often found myself scrambling to get things going after the initial fail. I have not, in 3 weeks, had the X fail and it's not slow. The double-click on the side button brings up the wallet and my default card, and immediately starts identifying my face. I love it!
 
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I'm actually glad I watched this because what I was doing was holding it near the reader first, THEN double-clicking and face-unlocking and holding it near the reader again. I'll start doing it this way from now on.

I feel like as a fast mindless motion, TouchID with Apple Pay was faster, but if I'm honest with myself TouchID failed on me like 20-40 percent of the time and I'd have to redo anyway. I'm finding FaceID to be much much more reliable than TouchID plus the other things I like about the X make the extra step for Apple Pay not really a big issue for me.
 
bchery21 said:
Really?! Unless this happened recently the one in Waltham supports AP.
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Hasn't worked in three weeks! It did work before.
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Tgrey said:
why use this, just tapping the credit card is more convenient?
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I may be mistaken, but I haven't run into that yet. Beyond convenience, I've had so many problems with physical cards over the years that I have an almost missionary zeal for getting rid of physical cards. That's a personal issue, obviously.
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doelcm82 said:
Slowly but surely, my phone is becoming the key to my life, replacing credit cards, house keys, car keys, light switches, maps, address book, appointment book, and even computer in my day to day life. You’d have to be crazy to spend a thousand bucks on a telephone, but this thing in my hand is so much more.
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Almost a totally different thread. I was reflecting earlier today that my iPhone is almost never used as a phone. My three leading uses are Health (a huge and important use for me), HomeKit and related apps, and ApplePay.
 
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namenotfound said:
Anybody besides myself notice there is 1 step LESS with Touch ID than Face ID in these videos? Touch and Tap. Not double side tap, look at the phone and then tap.
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Yes, Apple Pay is definitely better with Touch ID, but I think we're splitting hairs here. It's not like using Face ID with Apple Pay is tedious. Unless you use Apple Pay dozens of times a day we're really over analyzing this.

And the "extra step" of looking at the phone is not really an extra step. When I double press the side button I'm already looking at the phone. The vast majority of the time I use Face ID it is not a deliberate action, and that is why on paper Face ID may seem inferior to Touch ID, but in practice, it is actually quite seamless.
 
newellj said:
Yes to all of this. TouchID was not only mindless, it was sightless. Pull phone out of pocket with thumb on Home button and jab it at the reader - done. No fiddly double-click, no need to position the phone where you're sure the phone has a good shot at your face. FaceID has a lot of truly great features, but it was NOT an improvement for ApplePay.
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Double clicking a physical side button is anything but “fiddly” and the authentication is like any FaceID unlock which never requires a “good view” of your face like it’s some kind of gymnastics to get it to work. You simply look at your phone casually and it’s done in less than a second.

You can make flipping a light switch on sound complicated if you’re biased.

I’ve used a FaceID for ApplePay at least 100 times and never felt irritated.

You can also authenticate before tapping so it’s quite easy to “be ready” when it’s time to pay.

You’re making it sound more complicated than it is because you like TouchID. I hate having a home button on my iPad now that there isn’t one on the X and I don’t want TouchID anywhere else. FaceID is better. Fewer failures.
 
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Baymowe335 said:
Double clicking a physical side button is anything but “fiddly” and the authentication is like any FaceID unlock which never requires a “good view” of your face like it’s some kind of gymnastics to get it to work. You simply look at your phone casually and it’s done in less than a second.

You can make flipping a light switch on sound complicated if you’re biased.

I’ve used a FaceID for ApplePay at least 100 times and never felt irritated.

You can also authenticate before tapping so it’s quite easy to “be ready” when it’s time to pay.

You’re making it sound more complicated than it is because you like TouchID. I hate having a home button on my iPad now that there isn’t one on the X and I don’t want TouchID anywhere else. FaceID is better. Fewer failures.
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"Simply looking at your phone" was never required with TouchID. You could do it successfully and quickly in the dark if that had ever been necessary (don't worry, it wouldn't be). And looking at the phone does need to occur within the phone's acceptable angle of view. Ask anyone who's tried to unlock the phone while it's lying on a desk or table.

FaceID is clearly Apple's path forward, and it clearly works, as long as the user cooperates. But it works no better, and probably worse, than first generation Touch ID. I look forward to the iPhone XII, which will pro offer a much more flexible, refined evolution of the technology.
 
Baymowe335 said:
Double clicking a physical side button is anything but “fiddly” and the authentication is like any FaceID unlock which never requires a “good view” of your face like it’s some kind of gymnastics to get it to work. You simply look at your phone casually and it’s done in less than a second.

You can make flipping a light switch on sound complicated if you’re biased.

I’ve used a FaceID for ApplePay at least 100 times and never felt irritated.

You can also authenticate before tapping so it’s quite easy to “be ready” when it’s time to pay.

You’re making it sound more complicated than it is because you like TouchID. I hate having a home button on my iPad now that there isn’t one on the X and I don’t want TouchID anywhere else. FaceID is better. Fewer failures.
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Agree, I find it quicker and easier than my 6s Plus. I do it all in one motion. With the Touch ID, I was never good at getting my finger on the button correctly. Maybe just me or the iPhone. My thumb never worked very long after I set it up. So, used only my finger and it felt awkward. Face ID fails much less.
 
Euge said:
Yes, Apple Pay is definitely better with Touch ID, but I think we're splitting hairs here. It's not like using Face ID with Apple Pay is tedious. Unless you use Apple Pay dozens of times a day we're really over analyzing this.

And the "extra step" of looking at the phone is not really an extra step. When I double press the side button I'm already looking at the phone. The vast majority of the time I use Face ID it is not a deliberate action, and that is why on paper Face ID may seem inferior to Touch ID, but in practice, it is actually quite seamless.
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In my experience over the last four weeks, it depends on where the target card reader is. If it's elevated, near where you'd hold the phone to unlock, looking really isn't a separate step. If the reader is down on a counter or in some other location that requires some sort of reach, looking is a separate step.
 
newellj said:
"Simply looking at your phone" was never required with TouchID. You could do it successfully and quickly in the dark if that had ever been necessary (don't worry, it wouldn't be). And looking at the phone does need to occur within the phone's acceptable angle of view. Ask anyone who's tried to unlock the phone while it's lying on a desk or table.

FaceID is clearly Apple's path forward, and it clearly works, as long as the user cooperates. But it works no better, and probably worse, than first generation Touch ID. I look forward to the iPhone XII, which will pro offer a much more flexible, refined evolution of the technology.
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Irrelevant. I can’t use ApplePay when the phone is lying on a table at a vendor terminal and I can do a FaceID transaction in pitch black if needed. If I’m out in the winter, I’m wearing gloves a lot so TouchId actually sucks for that situation.

Sorry dude, it’s just not as hard as you’re making it sound. It’s an incredible experience.
 
Why can't it be like it was with touch id?

Put phone near card slider then use touch id/ face id for verification?
 
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