Apple Shares Tutorial Video on Using Apple Pay With iPhone X

[flat five]

It is easy, but I would argue that Apple Pay use is probably down currently. I use it less since I got the X. It is just something about staring at my phone for a few seconds to make a purchase that seems a bit off right now.

I need more time with it... and more people to adopt it I suppose.

you can authenticate quite a bit sooner than when the transaction needs to occur..

like, you can use applePay while you're standing in line or while the cashier is ringing up the order.. then when it's time to pay, just move the phone to the reader.

point being-- if staring at the phone for a few seconds seems weird to you, it's possible to do the authenticating during a time when you're not doing anything anyway (ie- while the order is being rung up)


(i'm not exactly sure how long until you'd need to re-authenticate.. but there's at least 45 seconds based off my personal experience)

 

[timborama]

Yeah, pressing a button and looking at the screen sounds like a pain in the butt

Well that is twice as many steps as Touch ID.

 

[flat five]

Why can't it be like it was with touch id?

Put phone near card slider then use touch id/ face id for verification?

you can do it like that if you want.

thing is, you don't have to use touchID that way.. you can use touchID away from the reader to authenticate then just move the phone to the reader..

or, both touchID and faceID work the same ways in regards to what (i think) you're saying.
[doublepost=1513295578][/doublepost]

Well that is twice as many steps as Touch ID.

the exact number of steps doesn't really mean much in actual usage. (imo)


---
one thing that's nice about faceID is that you're never holding the phone like this:
(and not just applePay.. you're never grasping the X this way(




-----
it's usually more like this:
(in your hand/grasp.. not being gripped from the bottom)




.......
when doing certain things, such as applePaying, the second grip is better (imo / ymmv)

 

[newellj]

Irrelevant. I can’t use ApplePay when the phone is lying on a table at a vendor terminal and I can do a FaceID transaction in pitch black if needed. If I’m out in the winter, I’m wearing gloves a lot so TouchId actually sucks for that situation.

Sorry dude, it’s just not as hard as you’re making it sound. It’s an incredible experience.

For you, dude, yep. If you look around, there are a lot of FaceID haters, just like there are a lot of TouchID haters. And notch haters, and OLED haters, and people who hate the change in aspect ratio.

This is a massive exercise in cognitive distortions. TouchID did some things really well, but not everything. FaceID does some things really well, but not everything, and as amazing as it is, it's still a first gen exercise. Get out of your all-or-nothing world. FaceID doesn't have to be perfect to be really good or really impressive.
[doublepost=1513297337][/doublepost]

Why can't it be like it was with touch id?

Put phone near card slider then use touch id/ face id for verification?

You have to do something to bring the phone back to active status. I don't know what all the alternatives might have been, but in spite of the fact that I think the X's UI/UX could use some improvements, it's a very polished product and it's clear that Apple spent years trying to make this attractive from day one.
[doublepost=1513297488][/doublepost]

y
one thing that's nice about faceID is that you're never holding the phone like this:
(and not just applePay.. you're never grasping the X this way(

View attachment 742093

What's interesting is the first picture in your post is that it shows more or less how I did use TouchID, and it worked really well for me - comfortable, secure, just pull the phone out of my pocket with the thumb going over the Home button and stick it on top of the reader. Worked great for me, but as you said, ymmv!

 

[flat five]

What's interesting is the first picture in your post is that it shows more or less how I did use TouchID, and it worked really well for me - comfortable, secure, just pull the phone out of my pocket with the thumb going over the Home button and stick it on top of the reader. Worked great for me, but as you said, ymmv!

to be a little clearer--

touchID / ApplePay worked great for me as well.. i'm not meaning to knock touchID.
the differences i pointed out are small/subtle.

but on this small level, i do prefer to have the phone in a (to me) more secure grip when the phone is in an authenticated state to preform financial transactions and/or when i'm meant to reach my phone out across a bar/counter/subway turnstile /etc.

 

[newellj]

to be a little clearer--

touchID / ApplePay worked great for me as well.. i'm not meaning to knock touchID.
the differences i pointed out are small/subtle.

but on this small level, i do prefer to have the phone in a (to me) more secure grip when the phone is in an authenticated state to preform financial transactions and/or when i'm meant to reach my phone out across a bar/counter/subway turnstile /etc.

And, from the other side, FaceID feels much faster and more fluid for me (which is good) when the reader is elevated, which in my experience seems to be common in grocery stores and not many other places that I go to. The reason is that the grip I need to double click, and the distance and angle I need to let FaceID do a good scan, are all pretty much exactly where those higher readers are.

Nothing's perfect. Just wait. The iPhone XIII (lucky 13) is going to be a biometric implant. You just wave your palm over the reader and it pays. But Tim Cook will be reading all of your thoughts...

 

[eyeseeyou]

thing is, you don't have to use touchID that way.. you can use touchID away from the reader to authenticate then just move the phone to the reader..

I usually just put my finger on the home button and put my phone up to the card scanner. Pretty straight forward. The screen doesn't even need to be on.

 

[caesarp]

It is easy, but I would argue that Apple Pay use is probably down currently. I use it less since I got the X. It is just something about staring at my phone for a few seconds to make a purchase that seems a bit off right now.

I need more time with it... and more people to adopt it I suppose.

A “few seconds” is inaccurate. Try about half a second, and can be done in the same motion as holding it to reader. Glance at your phone as holding towards reader. Done.

 

[Baymowe335]

For you, dude, yep. If you look around, there are a lot of FaceID haters, just like there are a lot of TouchID haters. And notch haters, and OLED haters, and people who hate the change in aspect ratio.

This is a massive exercise in cognitive distortions. TouchID did some things really well, but not everything. FaceID does some things really well, but not everything, and as amazing as it is, it's still a first gen exercise. Get out of your all-or-nothing world. FaceID doesn't have to be perfect to be really good or really impressive.
[doublepost=1513297337][/doublepost]

You have to do something to bring the phone back to active status. I don't know what all the alternatives might have been, but in spite of the fact that I think the X's UI/UX could use some improvements, it's a very polished product and it's clear that Apple spent years trying to make this attractive from day one.
[doublepost=1513297488][/doublepost]

What's interesting is the first picture in your post is that it shows more or less how I did use TouchID, and it worked really well for me - comfortable, secure, just pull the phone out of my pocket with the thumb going over the Home button and stick it on top of the reader. Worked great for me, but as you said, ymmv!

I’m the least all of nothing of anyone. I actually realize it wasn’t FaceID for TouchID. FaceID has a lot more applications with its technology than just authenticating your phone.

 

[magamen]

I gotta admit i love apple pay, but it was way better on my 6S

 

[CVUSA]

Or without pressing any buttons:

1. Hold to reader
2. Hold to face
3. Hold back to reader

Great will try this ! So far left hand double press are no very convenient .

 

[MH01]

I wouldn’t say it’s as fluid as using Touch ID, but I use it on my watch anyway so it’s fine with me.
[doublepost=1513272141][/doublepost]
Yeah, pressing a button and looking at the screen sounds like a pain in the butt

You are comparing it to touchid though . Having used both , I find touchid easier for payments
[doublepost=1513322947][/doublepost]

Strange that they’ve only just uploaded this. It’s been available on some of their other channels for weeks.

Might be based on feedback or calls to CS that they sound when need to make the video to help people

 

[newellj]

I’m the least all of nothing of anyone. I actually realize it wasn’t FaceID for TouchID. FaceID has a lot more applications with its technology than just authenticating your phone.

One of the things I think is very cool about how Apple is using FaceID is unlocking password-protected websites. TouchID was being integrated into apps that needed security but FaceID has taken it to practically every secured situation you can interact with on the phone. (I assume Apple could have done the same with TouchID but believed that it was less secure and therefore an unsuitable application.)

What other applications have you noticed on the X/iOS 11?

 

[caesarp]

Great will try this ! So far left hand double press are no very convenient .

No, you need to doubleclick no matter what. Holding to reader first just brings up screen saying to double click.

 

[Veinticinco]

you can do it like that if you want.


.......
when doing certain things, such as applePaying, the second grip is better (imo / ymmv)

Unless you're left handed like 1 in 10. You may not so easily drop your phone but you'll curse the awkwardness of stretching your left index finger across the back and double-tapping to complete the transaction.

 

[Baymowe335]

One of the things I think is very cool about how Apple is using FaceID is unlocking password-protected websites. TouchID was being integrated into apps that needed security but FaceID has taken it to practically every secured situation you can interact with on the phone. (I assume Apple could have done the same with TouchID but believed that it was less secure and therefore an unsuitable application.)

What other applications have you noticed on the X/iOS 11?

I’m more talking about future applications for the TrueDepth camera and the front camera tech.

 

[jigzaw]

FaceID is clearly Apple's path forward, and it clearly works, as long as the user cooperates. But it works no better, and probably worse, than first generation Touch ID. I look forward to the iPhone XII, which will pro offer a much more flexible, refined evolution of the technology.

Have you used FaceID and had a bad experience, or is this just contrarianism? The 2nd generation of TouchID failed on me at least a dozen times a day. Since I got the iPhone X last month, I can count on one hand the number of times FaceID has failed. It certainly is not "worse" than first-gen TouchID (which was very slow and even more failure-prone in my memory). I was skeptical but having had it and used it in real life for a good month now I find it to be an enormous improvement in streamlining the experience of using the phone. No more having to click twice to unlock, or wiping my finger because moisture puts the TouchID into a death spiral of failing until you have to use the passcode, etc. I just lift the phone and before it's even at eye level I'm unlocked and in. Of course future versions will be better, but this is a great (and rare) triumph in a first iteration in my opinion as someone who uses it.

 

[newellj]

Have you used FaceID and had a bad experience, or is this just contrarianism? The 2nd generation of TouchID failed on me at least a dozen times a day. Since I got the iPhone X last month, I can count on one hand the number of times FaceID has failed. It certainly is not "worse" than first-gen TouchID (which was very slow and even more failure-prone in my memory). I was skeptical but having had it and used it in real life for a good month now I find it to be an enormous improvement in streamlining the experience of using the phone. No more having to click twice to unlock, or wiping my finger because moisture puts the TouchID into a death spiral of failing until you have to use the passcode, etc. I just lift the phone and before it's even at eye level I'm unlocked and in. Of course future versions will be better, but this is a great (and rare) triumph in a first iteration in my opinion as someone who uses it.

Oh, just make this **** up and see if I can goad people.

 

[Skoal]

If they need to provide a tutorial weeks after the FCS, then clearly it's not as easy as Touch ID.

They had a tutorial for Touch ID when it released as well.

 

[Skoal]

"Simply looking at your phone" was never required with TouchID. You could do it successfully and quickly in the dark if that had ever been necessary (don't worry, it wouldn't be). And looking at the phone does need to occur within the phone's acceptable angle of view. Ask anyone who's tried to unlock the phone while it's lying on a desk or table.

FaceID is clearly Apple's path forward, and it clearly works, as long as the user cooperates. But it works no better, and probably worse, than first generation Touch ID. I look forward to the iPhone XII, which will pro offer a much more flexible, refined evolution of the technology.

There’s not really a need to “look at the phone” though. If it’s in front of you moving toward the reader it’s in acceptable viewing angle.

 

[newellj]

There’s not really a need to “look at the phone” though. If it’s in front of you moving toward the reader it’s in acceptable viewing angle.

You're right if the reader is relatively high up, which is typical of supermarkets around here (not sure why) but not much else. The ones that are down lower require a reach to get to the reader need a pause to confirm it's unlocked then a reach down to the reader. The ones that are higher up are seamless because the distance and angle are already perfect for FaceID.

I will say that I tried rescanning my face in a different way a couple of days ago and it seems to have made a difference in the selectivity of the scanner as to both angle and distance. I scanned with the phone at the absolute end of my reach, which make my face relatively small in the scanning circle. Accuracy seems to have really improved, compared to earlier scans which were at a closer distance. FaceID learning curve, of sorts.

 

[AdonisSMU]

This might be interesting if more than one of the stores I go to (RiteAid) actually accepted Apple Pay.

Rite Aid does accept Apple Pay. Ive used it there several times already.

 

[rockosmodurnlif]

At what point can I switch cards?

With touchid, I’d put the phone near the reader, my options would come up, I’d then be able to switch cards & authorize payment.

But w/ faceid, doesn’t authentication start when I look at the phone? So when can I switch cards?

 

[Dethklok]

This seems way more complicated than just sticking my debit card's chip in the bottom. I guess the convenience comes from not having to carry my debit card, but not everyone takes Apple Pay. So I need to carry it anyway.

 

[digitalfx]

If they need to provide a tutorial weeks after the FCS, then clearly it's not as easy as Touch ID.

If you cant figure out how to use Apple Pay on the X, then you probably cant reach the steering wheel anyway...just saying.

I find it easier and quicker...use it all the time.