I agree; It’s no longer just about inconvenience; with COVID there are hard consequences. I’m a professor. My university dictates that Zoom shall be used for remote lectures during COVID—no problem, I like Zoom. And Zoom worked *perfectly* last Spring on iPadOS 13.7. As soon as I upgraded to 14.X (any X), Zoom has been unstable. Lots of minor problems but the biggest killer is that screen sharing starts and then fails half a dozen times during lecture; furthermore, if I’m in another app (eg doing hand-written notes in GoodNotes, sharing my screen so the class can follow along), there’s no way for me to *see* that screen sharing has failed. My students have to unmute and tell me. Then it’s back to Zoom, restarting screen share, wait 5 seconds as Zoom counts down a warning (and during that time I can’t flip back to Goodnotes), then cross fingers and flip back to Goodnotes. It’s gotten so unstable and annoying that once I get into Goodnotes and the share has lasted longer than 5 seconds, I resolve to *stay* in Goodnotes for the rest of the lecture lest the share stops again.
It’s wasting *enormous* amounts of time. And it’s not just me. Professors all over my university, and presumably the country, are having this problem. So multiply my wanted 1-2 minutes by 1,000 classes per day (out of about 5,000) at my University and another 100, at least, for major universities across the country, and an average of 50-100 per student, and we’re talking about half a million “man-minutes” wasted per day—about 8,000 person-hours per day, or 4 person-years per day of wasted time.
All because ****ing Apple, for no good reason, won’t let me downgrade my iPad back to iOS 13.7.
I’m currently in discussions with my University’s attorneys about this. They’re a little hesitant to take on Apple legally, but I’ve told them that if they don’t do it by this coming Monday, I’ll approach some major firms in LA who are good a class action law suits. I’m sure somebody will take it on. There’s a mint to be made—but really all I want is for Apple to loosen their ****ing reigns on downgrading. Either that or pay every professor—and the students in their class—for the time being wasted due to Apple’s pin-headedness.
And don’t blame Zoom: their app worked fine on iPadOS 13, and they have plenty on their hands already with the whole world jumping on their platform.
- Wayne Hayes, Ph.D. Associate Professor of Computer Science, U.C. Irvine.