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Well all that happened to me is that I got a reservation number with an email stating they will send a follow up email to put in my details. I wish they would just take my money. I don't know how you guys are getting through.

They aren't unless they are signing up for a new line and service.
 
If you are currently with AT&T as an existing customer (not new), you will not be able to order the iphone 4s right now. All you are doing is reserving the phone. AT&T systems are down to check your account status.

**** i tried to access my account through the att upgraded and got locked out. do you think it stuck? DAMN!
 
If you are currently with AT&T as an existing customer (not new), you will not be able to order the iphone 4s right now. All you are doing is reserving the phone. AT&T systems are down to check your account status.

kul stery brah.
 
I got the email saying it's reserved. At the bottom it says they can't reach my carrier to process the info. Damn AT&T!!!

Got a FAN on your account?

I do... they cannot process it.

They'll email me back later... you, too, if that's the case.

:)
 
If you are currently with AT&T as an existing customer (not new), you will not be able to order the iphone 4s right now. All you are doing is reserving the phone. AT&T systems are down to check your account status.

false.
 
I wouldn't worry about it for now, just try to get the order processed and then call AT&T later and have them correct your plan.

You think it would be better to select one of the two plans or not select one at all?
 
No blame on At&T. I can easily get through the account verification part. Craps out when I place the order. Nice Apple
 
I currently have 1500 text message plan a month on AT&T but on Apple's site, it makes me select either an unlimited plan or pay by the text. Anyone else have that problem?

Same situation here. I guess I'll let it process, and then check the actual options next week. Messaging is something that (used to be at least) an easy thing to change.

I also did not get to choose a voice plan....one was selected for me.....
 
Did it through Apple and got the whole "reserved" thing, finally was able to do it through AT&T. I'm on a Family Talk Unlimited plan with grandfathered unlimited data. When I did it through AT&T it said my Unlimited Data for iPhone was incompatible, and I had to select Unlimited Data for iPhone 4S. I wonder if that's where the discrepancy is.

Hopefully that doesn't put a kink in my plans of swapping SIM cards to another line.
 
After trying the apple store to preorder an AT&T iphone, I tried attwireless.com and it worked fine the first try.
 
If you are currently with AT&T as an existing customer (not new), you will not be able to order the iphone 4s right now. All you are doing is reserving the phone. AT&T systems are down to check your account status.

Sup with this? Where'd you hear that?
 
Sprint has been begging me to buy a phone for a month and now my account "isn't supported"? I'm on Apple's site.

This happened to me too!! I don't know what the deal is. Are you on a family plan because I am and someone had mentioned earlier they are only doing single phone plans right now and that might be it
 
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