So they're making a big stink about this, and then half of the restaraunts I go to print the FULL credit card number, name and expiration date on their receipts, and then most people will sign the receipt, put the tip on it and leave it on the table for anyone to walk by and take, and they're complaining about this? WTF is someone going to do with the last 4 of my credit card number? Not to mention, they'd need my account password first to get it. There are bigger violations of this act that these people need to worry about
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Apple Sued Over Online Apple Store Receipts
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thank you for making my point, and right above my post! How perfect.
If the restaurant is doing this they are breaking the law and they should be stopped as well. Identity theft with this is real and no, they don't need your account password.
They can't do much with the last four of your cc which is why the law states ONLY the last four can be printed and NO expiration date.
Are these Apple "receipts" emails; or are they the "Order confirmed" pages you usually see on the store itself after the order is accepted?
These are not receipt emails, but rather the order summaries.
When they blacked out the card numbers, I wish they didn't just put a big black splotch over it, but rather marked them out individually, so we could at least see how many numbers were actually being displayed.
When they blacked out the card numbers, I wish they didn't just put a big black splotch over it, but rather marked them out individually, so we could at least see how many numbers were actually being displayed.
Merchants are allowed BY LAW to keep the full copy of the receipt with the full credit card number and expiration date and signature. They are required to keep this information as part of their financial records and need this information in case of credit card disputes where they are required to show the signed receipt by the customer. It must contain the full credit card number and expiration date.
You will notice that most retailers now provide a STORE COPY (or Merchant Copy) and a CUSTOMER COPY of the receipt. Compare the two. The Customer Copy is the copy with the credit card numbers blocked but the Merchant Copy (that you add the tip to and sign) contains the full information. THIS IS THE WAY THE LAW IS WRITTEN.
You will notice that most retailers now provide a STORE COPY (or Merchant Copy) and a CUSTOMER COPY of the receipt. Compare the two. The Customer Copy is the copy with the credit card numbers blocked but the Merchant Copy (that you add the tip to and sign) contains the full information. THIS IS THE WAY THE LAW IS WRITTEN.
Well, I read the lawsuit filing, and it appears that exhibit A is a screen shot from the online store. Whether that constitutes a "printed receipt" is debatable (I think not, but I'm not a lawyer), and that's what courts are for among other things (also, courts exist, apparently, to insure that practicing lawyers can pay for their law school loans ;-).
But it would also appear that when asked to enter your credit card number, name, expiration date, and CVV, that it was "printed" on the screen along with the rest of your order information; hmmm, Apple "printed" that, too. That may be a separate violation.
Rest assured, the lawyers will get paid, the judge will let the lawsuit proceed even if it appears frivolous to us non-lawyers or anyone else with common sense, etc.
While I contemplate this, I think I'll go out and get some coffee at Starbucks, put it between my legs and squeeze. Half a million at least.
Ed
But it would also appear that when asked to enter your credit card number, name, expiration date, and CVV, that it was "printed" on the screen along with the rest of your order information; hmmm, Apple "printed" that, too. That may be a separate violation.
Rest assured, the lawyers will get paid, the judge will let the lawsuit proceed even if it appears frivolous to us non-lawyers or anyone else with common sense, etc.
While I contemplate this, I think I'll go out and get some coffee at Starbucks, put it between my legs and squeeze. Half a million at least.
Ed
If Apple, Inc. is based in Cupertino, California, why is it labeled as a "foreign corporation for profit"?
It is foreign to the state of Florida, where the law suit is filed.
My receipt is fine.
I purchased iLife '08 on Tuesday at the Downtown SF Apple Store and my receipt only shows the last 4 of my credit card and no expire date.
I purchased iLife '08 on Tuesday at the Downtown SF Apple Store and my receipt only shows the last 4 of my credit card and no expire date.
The printouts on the legal documents are not actually the receipts you receive after the transaction is completed, but rather the confirmation after the order was placed. People can split hairs about what a receipt is or not, but I truly believe that when it comes to entering important financial information on a website for purchase, that it's important that you can be shown whether or not you actually entered the correct information, without displaying absolutely everything for sake of security of course. When you're just swiping the card at the retail location, then entering that info doesn't matter, because all you have to do is verify with your ID and signature.
The confusion for some appears to be that they believe the Online Order Confirmation page is in fact a receipt. The "printed" copy that arrives via email does comply completely as it shows only the last 4 digits and no expiration.
The online confirmation page shows the last 4 digits and the expiration date so that people can see what they have confirmed. A reasonable person would assume Apple would have to show you the expiration date on the confirmation page so you can in fact confirm that you provided the correct information.
The fact that the page in question will not work as a receipt in a store does not seem to register with some people that Apple does not consider it a receipt. As well it seems a bit odd that Apple would comply with the email and in store copies 100% and somehow miss this one for years.
The online confirmation page shows the last 4 digits and the expiration date so that people can see what they have confirmed. A reasonable person would assume Apple would have to show you the expiration date on the confirmation page so you can in fact confirm that you provided the correct information.
The fact that the page in question will not work as a receipt in a store does not seem to register with some people that Apple does not consider it a receipt. As well it seems a bit odd that Apple would comply with the email and in store copies 100% and somehow miss this one for years.
Personal experience with these suits....
I have personally experienced these lawsuits. You had better make sure your point of sale system complies with the law. All current POS systems generally do, but retail sites are notorious for never upgrading their POS gear.
That said, the courts are generally throwing these out as frivolous. There are few west coast law firms that specialize in these cases and their success rate it not good if it goes to court. They are a pain in the butt, but low risk to the retailer.
It is a non-issue for Apple. I doubt their lawyers are concerned at all.
I have personally experienced these lawsuits. You had better make sure your point of sale system complies with the law. All current POS systems generally do, but retail sites are notorious for never upgrading their POS gear.
That said, the courts are generally throwing these out as frivolous. There are few west coast law firms that specialize in these cases and their success rate it not good if it goes to court. They are a pain in the butt, but low risk to the retailer.
It is a non-issue for Apple. I doubt their lawyers are concerned at all.
Did anyone else notice the QuickTime 7 for Windows serial number on the very last page of the complaint? .....
Yes, very nice of their lawyers to assist with the piracy of Quicktime Pro by disseminating a document with confidential information in it. I pity the poor plaintiffs who are now going to be subject to anti-piracy laws because their lawyers. Because now regardless of if they win their case against Apple, Apple will most likely recoup the costs in the counter suit regarding piracy of Apple Software.
Class action lawsuit Apple
Well I think this is not going to go very far because I was just looking through some orders I placed at other mail order companies. One company Newegg does the same thing, but it is done on a web page after you confirm your order and this is not a receipt. A confirmation email will be sent to the address you provided this email is the receipt. Neither Newegg or Apple has this information on this email receipt. But the conformation page that you have the option to print does. I don't think big companies like Apple Newegg and Amazon are going to be making mistakes like this and being sued for it.
Well I think this is not going to go very far because I was just looking through some orders I placed at other mail order companies. One company Newegg does the same thing, but it is done on a web page after you confirm your order and this is not a receipt. A confirmation email will be sent to the address you provided this email is the receipt. Neither Newegg or Apple has this information on this email receipt. But the conformation page that you have the option to print does. I don't think big companies like Apple Newegg and Amazon are going to be making mistakes like this and being sued for it.
It's not just Apple, and again it comes down to whether this is a receipt or not.
Kind of sad to see the changes in the American dream.
The American dream used to be "work hard and get a house and a car and a good life"
Now its become:
"Laze around, find someone that works hard and sue the pants off them."
Kind of sad to see the changes in the American dream.
The American dream used to be "work hard and get a house and a car and a good life"
Now its become:
"Laze around, find someone that works hard and sue the pants off them."
I hope you're right in the sense that it is a non-issue, and that this is just a fishing expedition on the part of two greedy plantiffs. If not, then I hope that Apple does have to pay out, so that it and other companies know to avoid that mistake in the future.
Well I think that this lawsuit is pure BS, because none of the actual receipts that I've been sent ever violate this law, and a confirmation printout, which is what ALL of these are, do not constitute receipts at all. The reason that they don't is because they are basically just a confirmation of a request, and are not officially proof of transaction as no transaction has yet to take place, which is why, on the confirmation page itself, that Apple advises you to wait 30 minutes before calling regarding your order, as it's likely that before that they have not even finished processing your information.
Again, the page requests that you at least take record of the actual order number. Because this is not the receipt of purchase, you don't even need to record the serial number of Quicktime Pro (really stupid to show that in the first place), as you will receive this serial again in your email, which is the official receipt.
Again, the page requests that you at least take record of the actual order number. Because this is not the receipt of purchase, you don't even need to record the serial number of Quicktime Pro (really stupid to show that in the first place), as you will receive this serial again in your email, which is the official receipt.
Lawsuit after lawsuit after lawsuit. We may think it is silly, and it is, but it's just how things seem to work now. Those lawyers have to find a way to pay for all the sky trip in Aspen I guess... What I don't understand is why nobody is suing me -- I'm not important enough or what?!
Opt out? How do you opt out?
How the hell did we end up with a legal system where someone can sue on your behalf, without asking you, and then, later, when you want to sue, you find out you can't because some clown included you in his class action suit without your permission? "Sorry, bud, you can't sue them because I already did it for you, like it or not."
Shouldn't it be the other way around, with you having the right to decide whether you're in that "class"?
Please, tell me I'm mistaken, and explain, if that's the case. Looks to me like some clown can sue Apple, and no matter what happens, I might never hear of it till I feel the need to file my own suit... and then I discover I can't. I sure hope that's not how it is, but that's how it looks to me, a person who has hardly ever even spoken to a lawyer [yes, life's been good to me, I admit].
How the hell did we end up with a legal system where someone can sue on your behalf, without asking you, and then, later, when you want to sue, you find out you can't because some clown included you in his class action suit without your permission? "Sorry, bud, you can't sue them because I already did it for you, like it or not."
Shouldn't it be the other way around, with you having the right to decide whether you're in that "class"?
Please, tell me I'm mistaken, and explain, if that's the case. Looks to me like some clown can sue Apple, and no matter what happens, I might never hear of it till I feel the need to file my own suit... and then I discover I can't. I sure hope that's not how it is, but that's how it looks to me, a person who has hardly ever even spoken to a lawyer [yes, life's been good to me, I admit].
I'm pretty sure they e-mail you a reciept that would be regarded as the closest thing to a printed reciept and on that the last four digits are only shown. And if you are not allowed to even have your credit card number on the screen how the hell would you input in the first place? I'm pretty sure the e-mail is the best record and that final screen is just like a review sheet to make sure everything is right. I create PDFs of it until I recieve the e-mail but its the same thing as you usually pay before getting an actual reciept (and they will forget sometimes!) So. I think that this is not counted cause its not really the reciept. I'm sure they would be able to stop this lawsuit in court if they wanted to. They might just decide to settle for a nominal fee more likely, probably cheaper than actually fighting it. But I dont think Apple is at fault here.
All that legal education and the best they can do with their talent is go after someone's hard earned money instead of contributing to make the world a better place. It's really got to be viewed as a form of theft.
I highly doubt there is much credibility in this suit. Would Apple honestly put their customers in serious harms way? From what I understand, the claim is that the emailed receipts have to much information about the customer, which puts them at risk if someone where to intercept said receipt. Is that the gist? If so, I'm looking at a recently emailed receipt from an Apple purchase and there isn't anything of the such that I can read that states my identity may be stolen.
I smell frivolous lawsuit 101. Seems Apple is taking a hit from a lot of different angles lately. I wonder why that is...
I smell frivolous lawsuit 101. Seems Apple is taking a hit from a lot of different angles lately. I wonder why that is...