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Apple Sued Over Swollen Batteries in Apple Watches
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Her watch was clearly damaged beforehand. A swollen battery will push the screen up around the edges.
I'm guessing we didn't hear the whole story. I did service for 30 years and some of the excuses I heard were quite humorous.
Read the article again. This person didn't a free replacement like your dad. They wanted to charge her.
This happened across many generations of macbook pros as well. Swollen aging batteries seem to be a recurring issue.
Did Apple give a technical reason for refusing? I'm interested. When I brought my iPhone 6s for a battery under the program the rep gave my phone a good looking over before taking it for repair. They're VERY sensitive to "customer abuse" of their products.
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Not to defend Apple but stuff like the Watch and AirPods are operating at the edges of "how much stuff can I cram into this tiny case?" But Apple should just replace unless there's obvious evidence of customer abuse.
Obviously, another user who doesn't read before making comment.
She brought it to Apple and they REFUSED to repair the phone and quoted her $229 for the repair.
To be honest, sometimes suing Apple is the only way for them to move their asses.
She brought it to Apple and they REFUSED to repair the phone and quoted her $229 for the repair.
To be honest, sometimes suing Apple is the only way for them to move their asses.
you come to apples defence on every single topic. they don't care about you, stop defending apple.
If won, each plaintiff will get $10. Each lawyer will get a new Learjet 75.
This is the flip side of the unfounded criticism. Two sides for every story. But I guess it’s only fashionable to post negative comments. So please stop the unnecessary hyperbolic criticism.
Oh noes apple is doomed again and our Lord Savior Steve Jobs has to be resurrected this Easter so that he may save this company...
Ah I miss those days. Back then everything was purposeful and perfect. Every single person was worshipping apple and Steve. There were no complaints, not a single product failed, everything was selling like crazy and everything was just beautiful. Defect was an unknown word and software was certainly impeccable and had everything one would want, nobody was asking about anything.
Butterflies were everywhere, birds were chirping it was like a Disney film the entire time.
Sometimes if Steve made skin contact with people, said people didnt wash their hands for a week or so.
Beautiful times indeed. We didnt have this crap we have now were the Xs is just a minor update from X. We had massive upgrades like 2g to 3g and 3gs. Or 4 to 4s... insane and meaningful upgrades...Innovation 101.
Ah... those rose tinted glasses... i just love them...
PS: I really do value Steve Jobs i hope that this post gets taken for what it is and not something against SJ who was great and his contribution invaluable. But he wasnt Jesus v1.02... like some would want you to think these days...
Ah I miss those days. Back then everything was purposeful and perfect. Every single person was worshipping apple and Steve. There were no complaints, not a single product failed, everything was selling like crazy and everything was just beautiful. Defect was an unknown word and software was certainly impeccable and had everything one would want, nobody was asking about anything.
Butterflies were everywhere, birds were chirping it was like a Disney film the entire time.
Sometimes if Steve made skin contact with people, said people didnt wash their hands for a week or so.
Beautiful times indeed. We didnt have this crap we have now were the Xs is just a minor update from X. We had massive upgrades like 2g to 3g and 3gs. Or 4 to 4s... insane and meaningful upgrades...Innovation 101.
Ah... those rose tinted glasses... i just love them...
PS: I really do value Steve Jobs i hope that this post gets taken for what it is and not something against SJ who was great and his contribution invaluable. But he wasnt Jesus v1.02... like some would want you to think these days...
You're still talking about a phone from 3 years ago? Just let it go and accept this is an issue and a lot of people aren't happy with the direction Apple is going at this time
I'm not. Really depend sometimes what store and what employee you bring it to I find for Apple warranty stuff or really warranty stuff with any retailer. Most of the time they take good care of you at Apple though.
from the photo, it looks like there are dents all over the 9 month old screen. How did that happen?
Huh? Clearly you don't even have the slightest clue what Tim was doing before he was tapped to be CEO. Yikes! The ignorance is staggering. Bean counter generally refers to accounting and cost. It has very little to do with operations.
This battery is a problem but it has nothing to do with Tim cook "bean counting". It should be noted I've had this problem twice and each time Apple happily replaced/fixed the watch face.
Because it's a wrist watch which means it dings the desk, things when you walk by to close, etc. just like any watch. I'd consider this normal wear and tear depending on the extent of the dings.
Unfortunately, this is beginning to become the norm with Apple. If they would just build the watch to be able to be serviced from the standpoint of the battery, it would eliminate this problem. The screen is only held down by a thin adhesive but I guess everything is just held together with adhesive these days. I now take a little more care not to get my watch wet after working on replacing a battery in one. I love the Apple watch but I would not purchase anything but the cheaper aluminum sport model.
I’ve never had an issue. When I brought mine in they immediately knew what the issue was and didn’t ask any questions.
bot of the first gen watches we bought for Christmas the year they came out had swollen batteries. the first happened around April last year and apple replaced with overnight shipping of the return box and overnight replacement of the watch. the second one popped off after I gave it to someone in jan and that one was out of their replacement window so it would have cost money to replace.
You can be a sceptical as you want, apple tried to charge me twice for the same issue and only when I made a complaint and spoke to a customer care representative did they agree that “extended warranty” law applied, apple have become so huge that consistent customer experience is almost impossible, just because you had good experience doesn’t mean you have any right to doubt others who don’t or defend the indefensible without proof.
Swollen batteries. Takes me back to my 2008 MacBook Pro with removable batteries.
Plagued Apple for many years now.
Plagued Apple for many years now.