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macrumor should've used this stock photo for the article LOL

i'll be a monkey's uncle if he gets into the program
 
"Over the past year, Apple says it launched a pilot with 20 independent repair businesses in North America, Europe, and Asia who are currently offering genuine parts for repairs."
But over the past year everyone has been talking about right to repair

The only reason Apple is doing this is to hush impending lawsuits and influence public policy by saying “look we care!”
 
Wrong. The program started in March 2018. You’re going to have to look harder for something to complain about.

PS and maybe read the article before rushing to comment—the certification is free.

The pilot started in 2018 surrounding an upcoming heated debate of right to repair and potential rebuttal against them, something they've been shifting focus towards in general to get ahead of negative backlash. However, the program itself actually is enacted as of today. The closed access pilot program doesn't really constitute that this issue was long resolved already. Pilot programs go on all the time and most of the time end up being cancelled. You can certainly thank the argument for right to repair for ensuring this moved forward, and yes it really did take this long.
 
I can see a big problem already.

  • Company gets approved and gets access to Apple components and documents.
  • They get to tell customers (advertise) they are Apple Certified and use genuine parts from Apple and follow Apple repair procedures.
  • Their business goes up because customers see value in someone being officially certified.
  • They start installing third party components because they’re cheaper than Apple components, but they’ll happily use Apple tools to perform the repair.
  • Customers think they have official Apple parts inside without realizing they’ve been defrauded.
  • Since the device is out of warranty, if it fails they’ll likely ever know they were ripped off since it’s unlikely they go back to an Apple Store after going to an independent shop.
I can see rampant fraud with this. I wonder how Apple will deal with it (perhaps mystery shoppers getting devices “repaired” to spot check shops)?
 
The argument that Apple is doing whatever they can to get you to buy a new phone every year really doesn't seem to hold up when they create a free program businesses can join that makes getting an out-of-warranty repair much easier.
it absolutely holds up, these 3rd party repairs can fix the logic board by replacing a node or module for 50 bucks vs being in the apple program and replacing the logic board in a iphone for 200 bucks. if you can't stop them, at least regulate them.
 
The argument that Apple is doing whatever they can to get you to buy a new phone every year really doesn't seem to hold up when they create a free program businesses can join that makes getting an out-of-warranty repair much easier.
Before people go patting Apple on the back for this move, let's see what actually happens. Apple has a long track record of making a big splash about something that on the surface sounds like a generous move... only for people to later discover there are many limitations and restrictions that greatly reduce the scope.

The 2011 Macbook Pro GPU replacement/repair program is one such example. In order to qualify, the MBP needed to pass (or fail depending upon perspective) their diagnostic test. The catch, many units that suffered from the problem were unable to power on due to the problem and therefore were rejected for repair.
 
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Yeah funny how Apple only does things once faced with strong legal action...

I also wonder if they will only supply parts once people have gone though Apple certified training,

Hard to say. I would venture a guess they will require regular training to stay certified.

which will cost a lot and force the repair shops to increase prices anyway?

Perhaps, but shops can also hire techs away from Apple and avoid much of the costs. The challenge for the shop is to offer benefits similar to Apple. No matter how they get certified techs they'll wind up charging more for certified part repairs due to part costs and costs of labor to use them.

Still a step in the right direction..

Yes, but my guess is only a larger repair shop will be able to afford it. I would also guess Apple will keep a tight eye on parts orders to avoid them leaving out of the back door into the grey market repair business.
 
Isn’t that the guy who got busted by Customs for Apple importing counterfeit batteries?

Yes but that's a very generic way of putting it. Apple sought him out to ensure he got targeted for investigation. Almost all of the batteries/components were from actual Apple products. However it's written in Apple policy that any component not directly supplied by them or their authorized suppliers is counterfeit, even if you go to the Apple store, buy a Mac Mini or an iPhone and then take the RAM or Battery out and use it in another device. Those components are now counterfeit in the eyes of Apple.
 
Isn’t that the guy who got busted by Customs for Apple importing counterfeit batteries?

COUNTERFEIT?! *heavy breathing*
Screenshot 2019-08-29 at 14.26.10.png


Ah boy, he's such a loser. Just so bitter. I used to subscribe to him because the stuff he was doing was genuinely interesting. There aren't that many channels who do component-level repairs on laptops (not just MacBooks but all OEMs). He'd talk through what he'd be doing and how he'd be doing it.

Yeah he'd have the odd dig at Apple but that's the fun of it. Now he just dedicates far too much time being a one-man crusade. He's got an enormous chip on his shoulder. It's a bit of a cringefest going through his videos to be honest.
 
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I also wonder if they will only supply parts once people have gone though Apple certified training, which will cost a lot and force the repair shops to increase prices anyway?

I sure hope so. Would be stupid if it were not the case.
 
I can see a big problem already.

  • Company gets approved and gets access to Apple components and documents.
  • They get to tell customers (advertise) they are Apple Certified and use genuine parts from Apple and follow Apple repair procedures.
  • Their business goes up because customers see value in someone being officially certified.
  • They start installing third party components because they’re cheaper than Apple components, but they’ll happily use Apple tools to perform the repair.
  • Customers think they have official Apple parts inside without realizing they’ve been defrauded.
  • Since the device is out of warranty, if it fails they’ll likely ever know they were ripped off since it’s unlikely they go back to an Apple Store after going to an independent shop.
I can see rampant fraud with this. I wonder how Apple will deal with it (perhaps mystery shoppers getting devices “repaired” to spot check shops)?

Yup. And the customer loses.
 
But over the past year everyone has been talking about right to repair

The only reason Apple is doing this is to hush impending lawsuits and influence public policy by saying “look we care!”

No everyone's been talking about it for decades. The OP was saying Apple are doing this because of the threat of legal action, but Apple started piloting this scheme before that threat.
 
So... hold on.

iPhone must be out of warranty. If you have an XS/XR, that still is not the case. Meaning that battery still needs to be swapped at an Apple Authorized shop.

How about some movement on the computer side as well please?

Unless I'm reading that wrong?
 
The argument that Apple is doing whatever they can to get you to buy a new phone every year really doesn't seem to hold up when they create a free program businesses can join that makes getting an out-of-warranty repair much easier.
That ship has long sailed. Apple's current business model doesn't need you to keep buying iPhones (since people are clearly holding on to theirs longer), they just need you to keep using them.
 
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