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Most Apple Stores in the US are located in shopping malls. It's only in the big cities with downtown shopping districts that stand-alone or street-facing locations make sense for Apple.
Oh ok, so there's no other way around this. Just pay your employees and be done with it.
 
I worked at Old Navy for a while and there was a lawsuit against Gap, Inc. for this very same reason. Last year they changed the policy so that we didn't clock out until our bags were checked by the manager. This helped especially with lunch breaks, not having to wait 15 minutes before we could go get food.

this process seems very reasonable.
 
How do you know this? Is this based on who you caught or who you didn't catch? Either way I guess you weren't very good at it then.

Why wouldn't you think that's the case? What special insight into retail do you have that you believe this not to be true?
 
A lot of angry people on this thread, who clearly haven't worked a day in the life of a retail worker.

A lot of the posters are correct, the bag checks/body searches take 30 seconds to a minute, however when theres 30 employees, and only 1 or 2 managers, people sometimes have to wait 10 to 15 minutes, sometimes longer, to leave after their shift has ended. Imagine this every day of every month. It adds up, and in my opinion, I should be paid for it.

I've worked in retail and how I solved this was not to take a bag to work. The women who did have a purse would take out stuff they really needed and put them in a small clear pouch. Their purse would stay locked in their trunk. And would breeze by security with just a flash of their totally see through pouch.
 
Customers don't have bag searches.

If employees are released at the front entrance, then the security gates will pick up theft.

I presume that Apple trusts its employees even less than it trusts its customers.
 
How dare those ungrateful employees complain about waiting in line for 10-15 minutes to have their bags checked and not getting paid for it! Don't they have any sense? They are working for the almighty Apple and should work there free so Apple could make even more profit. Down with the workers!!

(Sarcasm intended)
 
I've worked in retail and how I solved this was not to take a bag to work. The women who did have a purse would take out stuff they really needed and put them in a small clear pouch. Their purse would stay locked in their trunk. And would breeze by security with just a flash of their totally see through pouch.

What if you want to take your lunch into work? A book maybe? Or anything else for that matter?

Why should I be reprimanded for being 15 minutes late to work, but not demand my share of wages if I leave 15 minutes later then usual every day?
 
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What if you want to take your lunch into work? A book maybe? Or anything else for that matter?

Why should I be reprimanded for being 15 minutes late to work, but not demand my share of wages if I leave 15 minutes later then usual every day?

When you work for Apple, you should just bring your heart and soul. Eating is unproductive and does not help Apple make money. :D
 
...
That being said... bag checks are extremely common and generally very quick. However, having been an Apple Retail Store employee, I've seen managers who choose to make the employee wait several minutes while they "finish a task". I'd say 97% of my bag checks were less then 10 seconds. The rest may have taken a few minutes based on:

- Manager finishing a task or helping a customer
- No manager on the floor at the time
- Multiple employees leaving at the same time

It's also important to note, the lawsuit uses examples from two employees in NY and L.A. The estimates were provided by one employee personal experience was from several shifts between Feb 8-12 2013 and the other was Feb 19-23 & March 5-9 2013.

I think Apple should just pay and be done with it BUT how much that is owed should be measured better than basing it on a few, likely, 'cherry picked' examples (eg, what's the *avg* wait time for the *avg* store) ... who knows the employee could have intentionally just stood at the end of the queue each day in preparation to collect skewed data for a class action lawsuit.
 
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I presume that Apple trusts its employees even less than it trusts its customers.

As they should. Employees have direct access to expensive merchandise and the schedule and inner-workings of the store, including security protocols. I as a customer do not have access to those products or the information about store security. So yes, employees have a much better opportunity to commit theft, especially multiple thefts over an extended period of time.
 
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Exactly, so pay the 15 minutes you spent cheking your employees.
Agreed. They should be paid, but not trusted.

On another note, if people here think Apple has been the only one doing this, they are sadly mistaken. I worked for Sprint some years ago and they checked the employees bags after work time and we did not get paid for that.
 
As they should. Employees have direct access to expensive merchandise and the schedule and inner-workings of the store, including security protocols. I as a customer do not have access to those products or the information about store security. So yes, employees have a much better opportunity to commit theft, especially multiple thefts over an extended period of time.

Don't you think they have all the good stuff locked up in the back room and only a few people have direct access to it? Maybe a security cage with one person inside who keeps track of what items and who he gave them to?
 
Does anyone on here with actual legal knowledge or experience know why the judge would have first dismissed this case citing the Supreme Court ruling that would favor Apple but then later allow the case to continue in class action status?
 
How do you know this? Is this based on who you caught or who you didn't catch? Either way I guess you weren't very good at it then.
I don't think anyone needs factual evidence to know this. It's common sense. Employees know where the cameras are located and have been all over the store to know what they can take without anyone knowing or ever seeing them. They know which management staff is a pushover in terms of upholding to the security policies. They have the biggest opportunity to steal because they are there daily as expected so nobody will suspect them, as opposed to a customer repeating visits often and not purchasing anything will easily become suspect.
 
Anyone defending Apple is obviously just trying to incite people. Purses and backpack are part of personal property and require a reasonable reason for search, not every single time. Not paying for it is just lame coming from a company for 200 billion in the bank.
That's not how employment works when there are contracts and agreements spelling out what it is that's part of it and you agree to it by becoming an employee.
The real issue is that workers are ao dissgonest everywhere that these practices are even needed
And that's basically the human race and reality for you.
Wow. It's scary that Apple calls it's employees geniuses but then treats them like suspected criminals.
Because that's exactly what's happening...
Definitely. And that attitude will be reciprocated. "If you respect me so little that you think I'm stealing from you... then may be I should steal from you."
Seriously. If an employee wants to steal something, and they know that the managers do bag searches, I can think of so many other ways of doing it. And any competent Loss Prevention professional could think of even more, better ways. If it's small, stuff it into your pants. If it's valuable, pretend to sell it to an accomplice along with some other cheap stuff, but skip scanning the expensive item.
Ah, so since banks have protection and measures in place to deter people from stealing that means it's a message to people that they should steal. That's got to make sense, right?
 
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Wow. It's scary that Apple calls it's employees geniuses but then treats them like suspected criminals.

You live in a fantasy land. Every company is concerned about theft. It's a major cost. And, obviously, not all employees have the title of "genius."
 
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Customers don't have bag searches.

If employees are released at the front entrance, then the security gates will pick up theft.

I presume that Apple trusts its employees even less than it trusts its customers.
Trust, but verify (with some common sense mixed into it).
 
Don't you think they have all the good stuff locked up in the back room and only a few people have direct access to it? Maybe a security cage with one person inside who keeps track of what items and who he gave them to?

Yes, and the point would be what? That's the weak link. Employees have direct contact with that person and a knowledge of protocols for moving product. I, as a customer, have no access to the back room. It is magnitudes of order more difficult for me to steal an iPad than it would be for an employee to rig the system and steal one.
 
Ridiculous. Sounds like some butthurt is the main cause of this non-issue. Should they do it in front of customers? Probably not. Otherwise, there is nothing wrong here.
 
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