But how much do you pay for that dell? The point is not that they have quality issues, of course they do, all companies do, but people or even apple argue that the reason their prices are high is because they have such quality products.
High price = better quality, OS development, customer support, design, thats what most people argue in favor of the price tag.
Now after the initial purchase, you pay an extra $300 for 3yrs of that customer support (pure profit purchase), $120 or so for the updated OS (which is essentially for the dev. of the OSs) so I pay extra in fact for most of those things on top of the price tag, the thing that sticks and what you pay from ultimately up front is the performance parts and build quality. For the price, yes I'd like to see better effort in this department.