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Apple to issue recall/new iphone 4?

I must admit, I do find it funny when people suggest Apple couldn't "afford" to do a recall.... of course they could. They have serious amounts (approximately $25 Billion last I checked and iirc) of cash reserves/cash equivalents compared to which even a complete recall would be a drop in the ocean... and thats just the money they have stashed under the mattress for a rainy day.

That said, will they? I highly doubt it... not without being forced to.
 
Mikey86uk said:
didnt apple confirm it was a software issue? :confused:
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Christ, more of you drones who only read the Apple press releases and never bother to peruse places like Anandtech, or other sites that do thorough, competent research?

Why is it the majority of these responses all come from accounts created sometime in 2010?
 
Since so many people apparently have perfect phones, the recall should only affect a handful of people.
 
zeeflyboy said:
I must admit, I do find it funny when people suggest Apple couldn't "afford" to do a recall.... of course they could. They have serious amounts (approximately $25 Billion last I checked and iirc) of cash reserves/cash equivalents...
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Make that $40 billion. :eek: :p
 
bcackerman said:
  • What about the supposed "delay" in releasing the white version? Do you think it's because they want to fix one of the version's antenna issue before releasing?
  • And how come there is no stock 3 weeks after the launch of a very popular product? It doesn't make sense that there would be large of a shortage unless Apple was purposely holding the majority of stock back to fix the design issue
  • 2 lawsuits and counting, no free cases, "you're holding it the wrong way" responses...
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  • The "delay" was announced before the phone was released. Clearly not the result of public outcry over loss of reception.
  • Over 1.5 million units in 3 days = serious stock issues.
 
bcackerman said:
I definitely think there is a clear reason why Apple isn't stocking any stores with phones 3 weeks after the launch, on top of the white phone being "delayed," is showing signs that something is up behind the scenes.
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They are still selling them. I bought mine the day Att started selling them but was on a list at two apple stores for phones. I got called for one last week.
 
DravenGSX said:
  • The "delay" was announced before the phone was released. Clearly not the result of public outcry over loss of reception.
  • Over 1.5 million units in 3 days = serious stock issues.
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The delay was announced before the phone was released however there are several factors that make it appear that Apple knew about this issue beforehand and since they had not started manufacturing the white iPhone yet they could have put a hold on it until they figure out what to do about the antenna situation.

My thought is that if Apple makes any changes or fixes that they will do a silent recall by replacing units for those who contact them about the issue.
 
JoJoCal19 said:
The delay was announced before the phone was released however there are several factors that make it appear that Apple knew about this issue beforehand and since they had not started manufacturing the white iPhone yet they could have put a hold on it until they figure out what to do about the antenna situation.

My thought is that if Apple makes any changes or fixes that they will do a silent recall by replacing units for those who contact them about the issue.
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Why would the color of the phone matter?

Since the only difference between the two phones is cosmetic, we have to assume the manufacturing problem is a cosmetic one.

Any supply problems and any attempt to halt sales for launch day are fully explained by shipping a ridiculous 1.6 million phones.
 
dagomike said:
Why would the color of the phone matter?

Since the only difference between the two phones is cosmetic, we have to assume the manufacturing problem is a cosmetic one.

Any supply problems and any attempt to halt sales for launch day are fully explained by shipping a ridiculous 1.6 million phones.
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The color of the phone does not matter. What matter is due to the much larger ratio of black iPhones being produced, the black iPhone production started before WWDC and they were probably going to start white production later.

They could have discovered the issue while producing the black iPhone and since they hadn't started the production of white yet, they delayed it.
 
I doubt they will do a full recall even though they could afford it.

There seems to be a large amount of happy customers and the problem is just all the greedy bloggers that make a lot of money from writing controversial stuff :)

Seriously though, it is obviously a problem. When I put a finger on the black band in the lower left corner my reception will decline until gone. Luckily I never really cover that area while using the phone so it is not a problem apart from it being possible which I think is ridiculous.
 
JoJoCal19 said:
The color of the phone does not matter. What matter is due to the much larger ratio of black iPhones being produced, the black iPhone production started before WWDC and they were probably going to start white production later.

They could have discovered the issue while producing the black iPhone and since they hadn't started the production of white yet, they delayed it.
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I have a phone made last week. It's no different than the others.
 
WhySoSerious said:
same here! i don't want a damn case on my phone. if i break my phone, who cares, i'll buy another. i just don't want a case on my phone to make it "work". :rolleyes:
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I'd just add that a case doesn't actually "fix" it. It helps. Even if I want to use a case, I'd like to use any case I want without having to wonder if it will drop more calls.

And then of course there are times when I don't want to use a case. Like in a car mount, docking station, or any other accessory that may not be compatible with my case of choice.
 
I'm not as concerned with the cost of a recall as opposed to the ramifications of doing nothing. For the sake of simplicity, let's assume Apple has sold 2 million iPhone 4s at $600 piece with a 50% gross margin. Recalling those phones would cost the company about $600 million...considering the company has over $40 billion in cash earning next to nothing (interest rates are close to zero), it wouldn't have a huge financial impact.

The key is to get to put your ego aside, get to the bottom of the issue,and rectify the problem so that everyone is completely satisfied. The worst thing that can happen is for the company to continue to appear stubborn and simply say "hold it differently".

The reputation of the company, the perception of being unwilling to fix a perceived faulty product, and the resulting loss of goodwill could be much more costly than the actual financial impact from a product recall.
 
zub3qin said:
Am I the only one that DOES NOT want a bumper?

I want the phone to work without the ugly bumper.
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I don't want a bumper either, but if it is a design issue, the only recourse is to redisign and if they're going to redesign they would have to stop current production because why make a sell iPhones that you would have to replace later. So to expect apple to stop production and wait a few months to release a redesign doesn't seem feasible. A bumper would be a bandaid, but seems like the only feasible recourse.
 
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