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Apple TV 4 Orders Begin Shipping for October 30 Delivery
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Should I call Apple to get a more up to date status. It had been PFS for a day and a half and I got next day shipping. Or I might just buy at Apple Store.
Well, another day and another day waiting with the status: "Preparing for Shipment." Ordered early AM on Monday, got the email confirmation for the order before 7AM and now four days with the same status and my credit card still hasn't been charged. How can it be "Preparing for Shipment" with no option to cancel or to request a refund for four full business days?
If it weren't for all of the other people who seem to be in the same state I'd have to assume that my package was lost before it left the packing facility. I'd be okay with just a shipping notification and an estimated delivery date but I've gotten nothing from Apple except "Thank you for your order."
If it weren't for all of the other people who seem to be in the same state I'd have to assume that my package was lost before it left the packing facility. I'd be okay with just a shipping notification and an estimated delivery date but I've gotten nothing from Apple except "Thank you for your order."
I used chat on the order page and was told the same thing as what I read on the page. Just found out my Best Buy has them. Going to pick one up and will just return the order when it comes next week.
Thanks! But I did partially order it with an Apple Store gift card, and do you know if they will be able to add the money back onto it.
Well, if you ordered after Tuesday the earliest estimated delivery even for the "fastest" delivery method was next Wednesday, Nov. 3. At least that is what I saw when I checked the Apple Store on this past Wednesday. When I saw that I assumed that the online store had just run out of units (i.e. they were sold out).
However, some of us who ordered on Monday are still showing "Preparing for Shipment."
appears an online order for a reserve pick up would be your safest bet right now.
Hmm, yesterday my order showed Ready for UPS with estimated delivery today, Oct. 30th (I paid for next day delivery). I just double checked my order, to see if it was out for delivery, and it shows "Scheduled delivery information is not available" with last status as "Left in facility to forward to destination". Last scan was in Ontario, California at 8:30AM. Destination city is Seattle. Guess it won't be delivering today.
Guess you'd have to call about the gift card, don't know about that.
check up a few posts--- same issue with me. Portland, OR. i gave the script to call and tell them to refund your money... i did. and they did.
Just got back from the Apple Store and I got the TV!! I just have to figure out how to refund the other one now. Going to call Apple, and see if they cancel it, or if it is too late. Thanks for everyone's help. Really helped!
If it's in the PTS stage they won't cancel but the will go ahead and set up your return for you. How do you like it so far? Love mine!!
Apple f-Ed this one up pretty hard. Mine will be delivered by Monday at 3. Ridiculous. And of course my Apple Store sold out. Not executed at the level I expect from Apple. This was bush league.
Well, maybe they will redeem themselves in a couple of weeks when the iPad Pro releases.
This will be my last update (I suspect), since Apple has now missed the promised ship date of 3 to 5 business days that was quoted when I ordered before the start of business on Monday morning. Still no confirmation of a ship date after more than 5 days, status still says "Preparing for Shipment" after over 4 days of waiting.
Something is definitely wrong with Apple's fulfillment for the new Apple TV.
In any case, I was able to pick one up at the local Best Buy at about 6PM this night (Friday, Oct. 30). They seemed to have only a few in stock, I found two 32GB units on the shelf and the salesperson said they had just put them out less than 20 minutes before I arrived.
Something is definitely wrong with Apple's fulfillment for the new Apple TV.
In any case, I was able to pick one up at the local Best Buy at about 6PM this night (Friday, Oct. 30). They seemed to have only a few in stock, I found two 32GB units on the shelf and the salesperson said they had just put them out less than 20 minutes before I arrived.
Mine didn't have them out on the shelves yet, I told the salesgirl the website says they had them. She begrudgingly went into the back to check and came back carrying the 64 Gb unit I had requested.
Love mine too! Just 2 things. I should have gotten 32 because it doesn't really even download the movies at all and I wish it showed your full iCloud Photo Library. But other than that, it is great!
Picked one up at Best Buy on Sat morning. The one I ordered from Apple last Monday is finally arriving today and will be shipped back since Apple couldn't cancel the order in "processing" on Sat even though it didn't ship until Monday.
Bit of a cluster for sure, but no big deal since they are the ones eating the shipping costs anyway...
Bit of a cluster for sure, but no big deal since they are the ones eating the shipping costs anyway...