Apple Warns Customers to Beware of Counterfeit Power Adapters and Batteries

Discussion in 'iOS Blog Discussion' started by MacRumors, Dec 13, 2016.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Nearly two months after filing a lawsuit against a firm selling counterfeit Apple power adapters and Lightning cables on Amazon, Apple has updated its website to advise customers to beware of counterfeit parts.

    Apple warns some counterfeit and third-party power adapters and batteries could pose safety risks, and recommends customers visit an Apple Store or Apple Authorized Service Provider for genuine parts.
    As revealed in its lawsuit against counterfeiter Mobile Star LLC, Apple found almost 90% of so-called "genuine" Apple products and accessories it purchased from Amazon in a nine-month period were actually counterfeit. U.S. certification company UL later found 99% of fake Apple chargers sold online fail basic safety tests.

    Following the lawsuit, an Amazon spokesperson informed MacRumors it has "zero tolerance for the sale of counterfeits" on its website. "We work closely with manufacturers and brands, and pursue wrongdoers aggressively."

    Amazon reportedly plans to crack down on counterfeit products sold through its website next year by creating a registry to prevent fake goods from being listed for sale. Apple could sign up for the registry, for example, and merchants would then have to obtain official brand permission before they can sell products and accessories.

    Article Link: Apple Warns Customers to Beware of Counterfeit Power Adapters and Batteries
  2. hlevolve macrumors regular


    Aug 19, 2014
    Amazon has got to fix their problem with selling tons of cheap knockoff products. I hardly want to shop for anything there at this point for fear of getting some cheap plastic fire hazard product...
  3. ghostface147 macrumors 68030


    May 28, 2008
    Maybe offer lower prices and MUCH more durable charging cables to help us out.
  4. Nick11Mac macrumors 6502


    Jan 20, 2011
    Wonder how the registry will be implemented to stop counterfeits. Think it's a good idea though.
  5. BuddyTronic macrumors 6502a

    Jul 11, 2008
    Apple charges an arm and a leg for iPhone chargers and cables.

    If they sold these accessories for a reasonable price, there would be less incentive for the pirates to make these knock-offs.
  6. Wahlstrm macrumors 6502a


    Dec 4, 2013
    Not saying that Apple isn´t charging a bit too much for their chargers but when you look at photos from tear downs of Apple chargers vs. cheap 3rd chargers it´s quite easy to see that you get a lot more from Apple..

    It´s not just overcharging for the sake of profit, it´s actually a much better built product as well..
  7. Mike49 macrumors member


    Jan 28, 2008
  8. Goatllama macrumors 6502a


    Jun 24, 2015
    Mountaintop Lair
    I still think the 1% of fake chargers that work should be commended. A small bright light in a sea of dark, burnt-up faulty chargers!
  9. funnyboy88 macrumors regular

    Jun 18, 2009
    Can someone explain how this affects Mfi certified product makers like Anker? It seems this article is only in regards to products PRETENDING to be Apple products. But Apple makes it sound like even the 3rd party chargers are dangerous if they only want you to purchase FROM Apple or Apple Authorized dealers. What about buying an Anker lightning cable?
  10. NachoGrande macrumors 6502a

    Mar 30, 2010
    Compared to the prices and flimsiness of apple cords.... I'll take my chances..
  11. woody74 macrumors member

    Jun 10, 2008
    As a manufacturer that gets parts made in China the big issue is that the suppliers in China don't see making copies as any type of issue. They just don't see it as illegal or wrong. We work with tons of factories and often get presented with designs that are just blatant rip offs. When we point this out to them, their answer is "so what?" This is from reputable factories that make really high quality parts. If this is their response then god knows what the dodgy knock it out as cheap as you can operations are like.

    I honestly believe they don't see it as ripping off someone else's design or as counterfeit.

    Amazon and ebay really need to do more as well as Alibaba when most ebay stuff is sourced from. The big problem that Amazon has is that most people think that all stuff on Amazon is actually supplied by Amazon. They have a big reputational problem that is getting worse and worse.
    --- Post Merged, Dec 13, 2016 ---
    There is not an issue with MFI certified products as they contain Apple supplied parts and the design and actual production samples are tested and signed off by Apple. The factories are also MFI certified by Apple.
  12. vertical smile macrumors 68040

    vertical smile

    Sep 23, 2014
    My son has a charger that he claims is NOT and Apple charger. He says he bought it at some mall store that sold cheap chargers. It looks identical to the Apple one, and even has the design by Apple information.

    I compared it to my charger, and if I mixed them up, I wouldn't know what one was mine.

    Not sure how people are suppose to know if they have a knock off with the fakes looking so real.
  13. b11051973 macrumors 6502

    Apr 8, 2006
    I bought a non-Apple charger on Amazon that wasn't a counterfeit. It was made by Scosche. The thing would spark whenever I touched it when it was plugged in. I threw that thing right in the trash. I guess I would just stick with Apple chargers. Probably buy something sold at Best Buy. I would assume they don't sell cheap crap.

    I've bought a couple Amazon Basic branded cables. Just had one fail 2 weeks ago. Never had an Apple cable fail. I did like the Amazon cable, because it was much longer.
  14. Porco macrumors 68030


    Mar 28, 2005
    Apple charges outrageous prices for accessories so although there's nothing wrong with warning against buying cheap counterfeit chargers and cables, it can't help sounding quite hollow.

    Yes Apple chargers are nice and (generally) well-built, but they aren't the only company to make nice well-built chargers, and they don't all charge what Apple charges for their chargers. And yes, that is far too many uses of the word 'charge' in a single sentence, I know!
  15. TheShadowKnows! macrumors 6502a


    Sep 30, 2014
    National Capital Region
    And USB-C chargers sourced clandestinely from China will bring a new world of serious pain, with power delivery from 60WDC (3A@20VDC) to 100WDC (5A@20VDC).
  16. Bacillus Suspended


    Jun 25, 2009
    The only adapter I ever returned came from Apple.
    Shortcutted/defunct Apple cables: 7
  17. TheShadowKnows! macrumors 6502a


    Sep 30, 2014
    National Capital Region
    For high-quality cables at incredibly reasonable prices, try Monoprice. Their DP/HDMI/USB cables are the bee's knees. (I have no affiliation to them, only a satisfied customer.)
  18. cube macrumors Pentium

    May 10, 2004
    Third party could be commended. Fake never.
  19. awer25 macrumors 65816


    Apr 30, 2011
    There are 3rd party cables, like Anker Powerline+, which are much better quality than Apple's. Apple's cables never last and are way too expensive, which forces its customers to look elsewhere for replacements.
  20. BrettApple macrumors 65816


    Apr 3, 2010
    Heart of the midwest
    Well, Apple doesn't straight up even sell batteries, so... They charge $80 to replace one, and in something that would resale for 100-120 that's just not worth it (thinking of my own iPhone 5 and girlfriends 5C). Meanwhile I can get a replacement battery for $10-15 online, replace it myself and be on my merry way.

    As for chargers, the MFI ones aren't the problem anyway. I love many of the third party Anker/Aukey ones I have. But those cheap junk/knockoff ones are absolutely an issue. And I am glad they're trying to do something about it.
  21. arkhanjel macrumors regular


    Nov 3, 2003
    Your best bet is gonna be Monoprice or Anker. Bestbuy does sell a bunch of cheap crap. At least the two places I mention have good warranties.
  22. cube macrumors Pentium

    May 10, 2004
    Replacing an MBP battery at an authorized service center can cost you $180 (or maybe more) around the world, and be actually a good third party one.

    A similar battery could cost a third of that at Amazon, but how do you know which are not bad?
  23. nikaru macrumors 6502

    Apr 23, 2009
    I have a couple of fake cables since there is no risk for the electronic if the cable is defective or low quality (the charge from the outlet is already low voltage as it passed through the charger). However, I would never buy a fake charger as they contain parts that literally can make fire or electrocute you instantly. For the same reason I never buy third party high-capacity batteries for phones, tablets or laptops, only the original. Also, I never ever leave a device with a lithium ion batteries charging or connected to the outlet if I'm not in the room.
  24. gnasher729 macrumors P6


    Nov 25, 2005
    If you buy it from Apple, it's an Apple charger. If you buy a "genuine Apple" charger anywhere else, it's 99% a fake.

    For iPhone chargers, a bad sign is if you cannot use the touch screen while charging; that's a strong indication that your charger is very dodgy. (It means the charger produces a voltage that your iPhone can't quite handle).
  25. cube macrumors Pentium

    May 10, 2004
    I would think that if you buy an "Apple-compatible", or "replacement" charger that looks identical it is also a fake.

    The OEM acronym seems to be abused too.

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