Apple Watch (1st Generation) Repair Story

[ZebraDude]

Yeah, it would be weird.
Hey, Apple said watchOS 5 isn't compatible with my AW, but I was able to install it anyway. Won't happen

neither is WatchOS 6 I believe.

 

[C-Dub]

my s0 ss replacement just came back as s2 ss

https://forums.macrumors.com/thread...ched-back-covers.2056028/page-6#post-25562184

 

[Steve J0bs]

my s0 ss replacement just came back as s2 ss

https://forums.macrumors.com/thread...ched-back-covers.2056028/page-6#post-25562184

Just sent my watch out for repair because the back fell off. SS 42 1st gen. Hoping I get a series 2!!!

 

[Mikeeee]

Just sent my aluminum S0 for repair. Hoping to get back a Series 3 Hermes. Wish me luck.

 

[KarimLeVallois]

Just sent my aluminum S0 for repair. Hoping to get back a Series 3 Hermes. Wish me luck.

Not gonna happen! lol

 

[valenrandy]

I sent my S0 SS watch in for repair a month or so back and I was pleasantly surprised they had sent me a S2 SS watch...
I was blown away really and had just purchased a SBSS s3 LTE watch around the same time.

Points for Apple....

 

[perezr10]

What are you guys getting repaired? The 1st gen watches are out of warranty unless you’re talking about the bulging batteries right?

Or are you guys paying for a screen repair?

 

[C-Dub]

What are you guys getting repaired? The 1st gen watches are out of warranty unless you’re talking about the bulging batteries right?

Or are you guys paying for a screen repair?

The detached back cover is now covered under a 3 year warranty

 

[Olsbrücken]

It has been about a year since the last post here. I just sent in my 1st Gen watch because of a separated screen due to bulging battery. I was told it will be replaced. Has anyone had a replacement recently and can tell me what series they were sent back as a replacement? I doubt it will be another 1st Gen.

 

[44267547]

It has been about a year since the last post here. I just sent in my 1st Gen watch because of a separated screen due to bulging battery. I was told it will be replaced. Has anyone had a replacement recently and can tell me what series they were sent back as a replacement? I doubt it will be another 1st Gen.

It likely won’t be a first GEN watch (Being it does not support WatchOS 5), it very well could be a Series one, maybe a Series 2, but likely a Series one is what they will issue you.

 

[perezr10]

It has been about a year since the last post here. I just sent in my 1st Gen watch because of a separated screen due to bulging battery. I was told it will be replaced. Has anyone had a replacement recently and can tell me what series they were sent back as a replacement? I doubt it will be another 1st Gen.

Lucky you. I had a 1st gen with the bulging battery problem and Apple customer service denied my repair because it was 3 years and 3 months old. No longer covered.

 

[jimmyjoy]

Lucky you. I had a 1st gen with the bulging battery problem and Apple customer service denied my repair because it was 3 years and 3 months old. No longer covered.

I had the same problem but then quoted UK consumer law which lasts for 6 years. They escalated it and then agreed to do the repair. Not sure if there is anything similar where you live?
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It has been about a year since the last post here. I just sent in my 1st Gen watch because of a separated screen due to bulging battery. I was told it will be replaced. Has anyone had a replacement recently and can tell me what series they were sent back as a replacement? I doubt it will be another 1st Gen.

My Stainless Steel first gen was replaced with a stainless steel first gen two weeks ago! Was surprised they still had any.