I would want my watch at least looked at! Would definitely be asking for it to be replaced. I am assuming Apple will do both in this situation
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Apple watch charger melted and burned my wife!
- Thread starter lordhamster
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Apple Watch charger melting.
Wife with second degree burn.
Goes back to sleep.
Wife with second degree burn.
Goes back to sleep.
Happens every nigh. It's fine.Apple Watch charger melting.
Wife with second degree burn.
Goes back to sleep.
hhaha she gave me crap about that bigtime this morning.Apple Watch charger melting.
Wife with second degree burn.
Goes back to sleep.
We've been married for 18 years, what can I say. I have my priorities. In the dark room @middle of the night, we just unplugged everything and threw it onto a granite nightstand tray we have. I didn't see the extent of the "melting" and my wife's burn till morning. As for the degree of the burn, I'm not a doctor. All I know is it hurts and formed a blister. Wife is a tough cookie, after the initial scream she let out, she went downstairs to get some ice for her finger, unbeknownst to me. I was snoozing away peacefully while she was staring daggers at me I'm sure.
Is that even an official apple watch charger? Cuz it doesn’t look like.
Yes. It absolutely is. It came with one of our apple watches, not sure which...I've had a few generations. This is the exact unit (of course the one on the apple website is less melted looking):
Apple Accessories for Apple Watch, iPhone, iPad, Mac and Vision Pro
Shop Apple accessories for Apple Watch, iPhone, iPad, Mac, and Vision Pro. Search by product lines or browse by categories. Buy now with fast, free shipping.
www.apple.com
Looks like one to me. It’s the one that comes with the stainless steel models.
Oh wow. I never saw that before with a OEM Apple Watch charger. I used to work for Apple. I assume that you got escalated to the safety team. Engineering has the final say on that, hopefully they cover the damage. Make sure you get good documentation of any medical treatment you received.
Yes.
Apple Accessories for Apple Watch, iPhone, iPad, Mac and Vision Pro
Shop Apple accessories for Apple Watch, iPhone, iPad, Mac, and Vision Pro. Search by product lines or browse by categories. Buy now with fast, free shipping.
www.apple.com
Yes, the stainless steel watch version comes with a steel surround puck
Update. Got a call back from the senior advisor who had been handling my case. He said he was going to transfer me to customer care. During the transfer my call dropped.
Hoping they call me back.
Hoping they call me back.
Make sure you email your advisor saying that happened.Update. Got a call back from the senior advisor who had been handling my case. He said he was going to transfer me to customer care. During the transfer my call dropped.
Hoping they call me back.
I imagine they will replace both the watch and the charger. I don't think they would risk only replacing one or the other, when there's a chance the other one was really at fault, and then the same thing happens.
I did. Not heard back yet. Presumably he is dealing with a huge queue of idiots like myself with various issues.
That would be very nice of them to do. I think at this point I'd hope for at least a replacement of the charger... and an inspection/repair of watch to give me the all-clear. I have no way to know if the charger or the watch's power-regulation setup is at fault.
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If Apple offers to replace your wife, do not accept. More than likely you would get a refurbished wife.
Apple won’t have anything to explain it’s not even their charger.. it’s a third party OEM charger 🤦🏼♂️🤷🏼♂️🤷🏼♂️🤷🏼♂️ Don’t embarrass yourself.. go hang up the call.
For the first version(s) of regular Apple Watch, the charger also had steel enclosure.
Mine is getting quite hot lately as well, so might be a good idea to put it out of service.
I got an aluminium SE and it came with a plastic charger cable**, and I also purchased* a second charger cable** for the office and it's metal.
* actually, I misread the product page and thought it didn't came with acharger cable** at all, so I ordered a second one straight away...
** actually, Apple calls this "cable", not "charger". The "charger" is the thing that goes into the power socket.
* actually, I misread the product page and thought it didn't came with a
** actually, Apple calls this "cable", not "charger". The "charger" is the thing that goes into the power socket.