But, I feel like you would have to go after your service provider, no? They're the ones that actually facilitate the texts to your device.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Will Face Lawsuit Over Phone-Switching iMessage Issue
- Thread starter MacRumors
- Start date
- Sort by reaction score
But, I feel like you would have to go after your service provider, no? They're the ones that actually facilitate the texts to your device.
Apple technically should be sued by users with iOS that have contacts that moved away from iOS to other platforms, here is why...
The issue isn't that non-iOS devices stop receiving text messages (SMS) after switching from an iOS, it is that the messages from users still on iOS with iMessage enabled that send messages to a user which has moved to a non-iOS platform are held and never delivered as SMS, per fail-over, when iMessage can't find the recipient since they are no longer an iOS user.
A simple fix and surprised it took Apple a couple years to release the tool to deregister but still not individual lawsuit worthy or class action.
Another frivolous lawsuit to clog our already congested justice system. The plaintiff's life must be pretty damn empty to put forth such effort and energy. Pathetic.
I think many are missing the point...
I'm also a pretty big Apple Fanboy and on my first read of this I thought the same thing - well of course iMessage won't work on and Android phone - but that's not the point, nor the issue - if you had iMessage and switched, then TEXT messages didn't work on your Android because the messages sent to your phone number still went to iMessage and wouldn't come as TEXT - that's the problem.
So imagine I had an iPhone and switched to Android, but you couldn't call me because Apple used a proprietary calling method? Sure, you got a new phone but you can't get phone calls - I'm sure we'd all see that as a problem.
I'm also a pretty big Apple Fanboy and on my first read of this I thought the same thing - well of course iMessage won't work on and Android phone - but that's not the point, nor the issue - if you had iMessage and switched, then TEXT messages didn't work on your Android because the messages sent to your phone number still went to iMessage and wouldn't come as TEXT - that's the problem.
So imagine I had an iPhone and switched to Android, but you couldn't call me because Apple used a proprietary calling method? Sure, you got a new phone but you can't get phone calls - I'm sure we'd all see that as a problem.
This happened to me just last week. I picked up a moto g and wanted to use it for a week to see if I liked android. I stopped receiving messages from my wife's 4s. She had to turn off her imessage to get to me through sms.
If a message is sent from an iPhone, and Apple thinks the recipient has an iOS device, then it doesn't go to Verizon at all. It goes to Apple, and Apple sends the message securely to the iOS recipient. This is a good thing, usually, because Apple's messaging is more secure, and because Apple doesn't charge for the service (though paying by the message isn't as common as it once was).
If the recipient has switched from an iPhone to something else, the message may be forwarded to the recipient's old phone, or something else.
By unregistering the iPhone from Apple's system, Apple sees that the recipient is not an iOS user, and the phone sends the message via regular SMS. Only then is it Verizon's problem (or whatever carrier the recipient is using).
Becasue Apple did not communicate this problem and provided no way of solving it until now, I think that they should appologize and do something. The lawayers can play around with this one but hopefully apple will do the right thing and offer them a discount to purchase a new iPhone 
Another frivolous comment to clog our already congested comment system. The commentator's life must be pretty damn empty to put forth such effort and energy. Pathetic.
It was a tactical "mistake"
I'm just so sick of hearing all these apple apologists that believe Apple is a sweet and caring company.
They are profitable for a reason folks.
They will f you up if you get in their way.
This could be borderline worth following. Saying that it disrupts her wireless contract is interesting. I could see a judge agreeing with that. However, that could also lead to a very slippery slope. Does every service interruption disrupt the contract? What if your phone fails due to defective hardware? Did the manufacturer of that phone disrupt your service contract? If Apple did this intentionally and not inadvertently then this could be something.
A bit shocked by the amount of support Apple is getting on this forum. I love Apple as much as the next guy, but they're clearly in the wrong on this.
Needless to say, they're not out of the woods yet. My friend tried to deactivate iMessage over the phone 9 months ago and was told by an automation that it would cost $19. He requested an operator and the fee was waved. He's not the only one either.
https://discussions.apple.com/thread/5079636?start=315&tstart=0
Needless to say, they're not out of the woods yet. My friend tried to deactivate iMessage over the phone 9 months ago and was told by an automation that it would cost $19. He requested an operator and the fee was waved. He's not the only one either.
https://discussions.apple.com/thread/5079636?start=315&tstart=0
Apple hijacks the texts before it leaves the sender's iOS phone, and transmits it using its own systems. The service provider never even knows that you sent a text when it's iOS to iOS. Apple's system is more secure, and can use your WiFi connection, and it doesn't cost you anything extra.
The problem is when Apple thinks the recipient has an iOS device, and the recipient has something else. Apple doesn't have a place to send it.
Well it's really not allegedly. Apple didn't warn/tell customers. Isn't that the point of the suit?
Nitpicking aside - Apple's response to the case seems to be a logical fail if you consider that the selling point of iMessage is that it identifies if a customer has iMessage and sends via that rather than a normal txt message. it was one of their "selling" points. And if that's the case and can be proven (I'm no lawyer mind you) I would imagine that the reverse "should" be true. That if the user is no longer using an iPhone, the message shouldn't be sent via iMessage.
However - the case in general will be interesting to watch. I do believe that the customer has some responsibility here. However, if it's not communicated to the customer easily what they need to do, I can see it being an issue.
Nitpicking aside - Apple's response to the case seems to be a logical fail if you consider that the selling point of iMessage is that it identifies if a customer has iMessage and sends via that rather than a normal txt message. it was one of their "selling" points. And if that's the case and can be proven (I'm no lawyer mind you) I would imagine that the reverse "should" be true. That if the user is no longer using an iPhone, the message shouldn't be sent via iMessage.
However - the case in general will be interesting to watch. I do believe that the customer has some responsibility here. However, if it's not communicated to the customer easily what they need to do, I can see it being an issue.
I would have guessed you registered your account today if it wasn't for your join date. Apple apologists have always been mind-blowing with their arguments.
Of course you can. In settings > messages just turn on send as SMS and it will send the message as SMS when iMessage isn't available. That's what the green bubbles are; people not using iMessage.
They probably didn't have a solution yet. To say they sat on it for three years isn't fair. What are the damages Apple should pay. Is Apple the only one on the hook for the damages? If a user opts to use another service other than iMessage is Apple under some obligation to support iMessages on Android devices now. When iMessages came out people begged for it because of phone companies double charging for texts and messages.
If any thing sue AT&T and the phone companies, but I fail to see how this is Apple's fault.
Sorry Apple fans but they deserve this. I switch back and forth from Android and Apple and it was clearly Apples fault that text messages wouldnt be received. They knew of this issue almost immediately and just did something about it about 4 years later?
By this logic, any product improvement that benefits users is an admission by the vendor that there was previously a problem with the product. So, the best course of action for any developer is never to improve the product, thus freeing them from an admission of responsibility.
There are a number of valid points to be made against Apple in this case, but this isn't one of them.
So, because she used a service (iMessage) and then at some point stopped using the service (provided by Apple) but then did not tell Apple that she was no longer using their service, Apple is somehow on the hook for damages?
I predict that all that comes out of this, is a warning message and a link to the new deregister iMessage site. The women gets nothing, her lawyers get paid, and Apple continues on as if nothing happened. Apple haters continue to get all up in arms about how Apple "hijacked" their SMS. The world continues to spin.
I predict that all that comes out of this, is a warning message and a link to the new deregister iMessage site. The women gets nothing, her lawyers get paid, and Apple continues on as if nothing happened. Apple haters continue to get all up in arms about how Apple "hijacked" their SMS. The world continues to spin.
Didn't she also file suit against the US Post Office citing that they didn't forward her mail when she moved across town?
It's also like going to a nice club, reserving a VIP table and ordering bottle service, then moving to another table. Sure, you might have told your friends but if you didn't tell your server, you have no real right to bitch about not getting your Dom Perignon or sue the club.
It's not using iMessage, it's the fact that iMessage intercepts texts over data based on phone numbers that are saved on Apple's database. That database is not updated when a non-iPhone is activated
So you port your # from iPhone to Android, someone on an iPhone tries to text you, you're not gonna get it because iMessage servers intercepted the text and are now trying to route it to an iPhone that doesn't exist
Annoying as hell. Took me about half a day to realize I wasn't getting texts I should've been getting. Then another 30 mins combing the internet to figure out how to deregister my number