Apple Working on Fix for Bug Causing iPhone X Display to Become Temporarily Unresponsive in Cold Weather

[atton]

[doublepost=1510524350][/doublepost]it happened to me today, 5 degrees in London, I didn’t understand what was happening

Yep, same for me. Happened last night and this morning. I'm not fussed - Apple will sort it out very soon.

 

[Mr. Y]

Same problem all weekend out in the cold. Can’t manually dial numbers or text. Grr...

 

[mcdeeee]

Just noticed this on mine this morning on my 6am dog walk. It was 54 degrees out and yes, the screen was unresponsive oddly.

 

[Impatientmac]

This is quite amusing given how much people were praising Face ID being useful in cold weather with gloves. Counting chickens before they hatch.

 

[richard371]

Rumor has it that the fix is in 11.2 beta 3. Can anyone also confirm this?

 

[temna]

Even after paying 1000$?? Would you tolerate that if you new TV did that or Playstation/Xbox did that?

If it was new technology, of course..
[doublepost=1510702539][/doublepost]

This says otherwise

https://forums.developer.apple.com/thread/75879

There is a difference between a temperature sensor being built into the touch controller and having a user accessible temperature sensor..

 

[cdyrd]

How big is Apple's QA department? Must be 5 guys playing rock paper scissors over the best view at the spaceship.

Meanwhile, Galaxy Note 7's were actually banned from airplanes. Is that the level of QA Apple should aspire to achieve?

 

[Parkin Pig]

Meanwhile, Galaxy Note 7's were actually banned from airplanes. Is that the level of QA Apple should aspire to achieve?

Being marginally less incompetent isn't exactly a badge of honor either.

 

[Phonephreak]

Meanwhile, Galaxy Note 7's were actually banned from airplanes. Is that the level of QA Apple should aspire to achieve?

Old news and the note 8 is fine. The iPhone X is having growing pains.

 

[lazard]

Meanwhile, Galaxy Note 7's were actually banned from airplanes. Is that the level of QA Apple should aspire to achieve?

Takes dedication to register just to post this.

 

[richard371]

Relax people. It’s fixed with 11.2 beta 3

 

[A7ibaba]

It sounds like hardware issue. I don't know how the software fix will correct that.

 

[richard371]

Well it has for us on 11.2b3

It sounds like hardware issue. I don't know how the software fix will correct that.

 

[C DM]

Looks like iOS 11.1.2 was just released to address this (among some other things): Apple Releases iOS 11.1.2 With Fix for Unresponsive iPhone X Display in Cold Temperatures

 

[sean000]

Looks like iOS 11.1.2 was just released to address this (among some other things): Apple Releases iOS 11.1.2 With Fix for Unresponsive iPhone X Display in Cold Temperatures

Can others confirm that the issue is resolved on the iPhone X by 11.1.2? I haven't purchased the X yet, and since I walk to work in cold weather this problem might push me towards the 8 if it isn't resolved.

I was walking to work this morning and it was right about 32-F. My iPhone 6 shut down on me about 15 minutes into the walk (which is typical of its behavior in temps below 45) and would not power up again until it had been indoors for five minutes or so. I know that's a different issue (and it has gotten worse as my iPhone 6 battery has gotten older), but I don't want to trade one fairweather iPhone for another that has its own cold weather problems.

I'm planning to get the X, but this is an issue I've been following since I need my phone to work during my Winter walks to and from the office.

Thanks,

Sean

 

[C DM]

Can others confirm that the issue is resolved by 11.1.2?

I was walking to work this morning and it was right 32-F. My iPhone 6 shut down on me about 15 minutes into the walk (which is typical of its behavior in temps below 45) and would not power up again until it had been indoors for five minutes or so.

I'm planning to get the X, but this is an issue I've been following since I need my phone to work during my Winter walks to and from the office.

Thanks,

Sean

The issue was a different one than what you are describing. Yours sounds like a battery that isn't in the best of shapes that is shutting down in colder weather. Even good batteries won't work all that well when it's cold (although usually colder than 32 F), but ones that aren't new and might not be in the best of shapes will respond worse to it basically.

 

[sean000]

The issue was a different one than what you are describing. Yours sounds like a battery that isn't in the best of shapes that is shutting down in colder weather. Even good batteries won't work all that well when it's cold (although usually colder than 32 F), but ones that aren't new and might not be in the best of shapes will respond worse to it basically.

You're right... totally different issues and mine has gotten worse as my iPhone 6 battery gets older, but I didn't want to trade one fair weather iPhone for another that wouldn't work much better. will update my previous post to make it more clear that I'm asking if the update resolved the cold weather issues with the X.

Sean

 

[elogueil]

not only with cold weather. my iphone x screen acts crazy in normal weather, does anyone have a fix for this

 

[C DM]

not only with cold weather. my iphone x screen acts crazy in normal weather, does anyone have a fix for this

If reinstalling iOS doesn't help, then contact Apple to get a replacement.

 

[chatin]

If reinstalling iOS doesn't help, then contact Apple to get a replacement.

Goes to the heart of my suspicion that Apple shaved off a few dollars in build quality with the steel frame. A few weeks ago, it was a Belkin Gorilla Glass screen protector that was shattering unexpectedly.

 

[C DM]

Goes to the heart of my suspicion that Apple shaved off a few dollars in build quality with the steel frame. A few weeks ago, it was a Belkin Gorilla Glass screen protector that was shattering unexpectedly.

That some people will have some issues with a mass produced product?