Apple Working on Fix for Bug Causing iPhone X Display to Become Temporarily Unresponsive in Cold Weather

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Nov 9, 2017.

  1. atton macrumors member

    atton

    Joined:
    Dec 16, 2016
    Location:
    London, UK
    #276
    Yep, same for me. Happened last night and this morning. I'm not fussed - Apple will sort it out very soon.
     
  2. Mr. Y macrumors regular

    Joined:
    Oct 12, 2011
    #277
    Same problem all weekend out in the cold. Can’t manually dial numbers or text. Grr...
     
  3. mcdeeee macrumors newbie

    Joined:
    Jun 15, 2010
    #278
    Just noticed this on mine this morning on my 6am dog walk. It was 54 degrees out and yes, the screen was unresponsive oddly.
     
  4. Impatientmac macrumors regular

    Joined:
    Oct 13, 2016
    #279
    This is quite amusing given how much people were praising Face ID being useful in cold weather with gloves. Counting chickens before they hatch.
     
  5. richard371 macrumors 68000

    Joined:
    Feb 1, 2008
    #280
    Rumor has it that the fix is in 11.2 beta 3. Can anyone also confirm this?
     
  6. temna macrumors 6502a

    temna

    Joined:
    May 5, 2008
    #281
    If it was new technology, of course..
    --- Post Merged, Nov 14, 2017 ---
    There is a difference between a temperature sensor being built into the touch controller and having a user accessible temperature sensor..
     
  7. cdyrd macrumors newbie

    Joined:
    Nov 15, 2017
    #282
    Meanwhile, Galaxy Note 7's were actually banned from airplanes. Is that the level of QA Apple should aspire to achieve?
     
  8. Parkin Pig macrumors 6502a

    Parkin Pig

    Joined:
    Oct 23, 2009
    Location:
    Yorkshire-by-Gum
    #283
    Being marginally less incompetent isn't exactly a badge of honor either.
     
  9. Phonephreak Suspended

    Phonephreak

    Joined:
    Aug 24, 2017
    Location:
    Here and there
    #284
    Old news and the note 8 is fine. The iPhone X is having growing pains.
     
  10. lazard macrumors 68000

    Joined:
    Jul 23, 2012
    #285
    Takes dedication to register just to post this.
     
  11. richard371 macrumors 68000

    Joined:
    Feb 1, 2008
  12. A7ibaba macrumors regular

    A7ibaba

    Joined:
    Apr 19, 2012
    Location:
    Sweden
    #287
    It sounds like hardware issue. I don't know how the software fix will correct that.
     
  13. richard371 macrumors 68000

    Joined:
    Feb 1, 2008
    #288
    Well it has for us on 11.2b3

     
  14. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
  15. sean000, Dec 6, 2017
    Last edited: Dec 6, 2017

    sean000 macrumors 65816

    sean000

    Joined:
    Jul 16, 2015
    Location:
    Bellingham, WA
    #290
    Can others confirm that the issue is resolved on the iPhone X by 11.1.2? I haven't purchased the X yet, and since I walk to work in cold weather this problem might push me towards the 8 if it isn't resolved.

    I was walking to work this morning and it was right about 32-F. My iPhone 6 shut down on me about 15 minutes into the walk (which is typical of its behavior in temps below 45) and would not power up again until it had been indoors for five minutes or so. I know that's a different issue (and it has gotten worse as my iPhone 6 battery has gotten older), but I don't want to trade one fairweather iPhone for another that has its own cold weather problems.

    I'm planning to get the X, but this is an issue I've been following since I need my phone to work during my Winter walks to and from the office.

    Thanks,

    Sean
     
  16. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #291
    The issue was a different one than what you are describing. Yours sounds like a battery that isn't in the best of shapes that is shutting down in colder weather. Even good batteries won't work all that well when it's cold (although usually colder than 32 F), but ones that aren't new and might not be in the best of shapes will respond worse to it basically.
     
  17. sean000 macrumors 65816

    sean000

    Joined:
    Jul 16, 2015
    Location:
    Bellingham, WA
    #292
    You're right... totally different issues and mine has gotten worse as my iPhone 6 battery gets older, but I didn't want to trade one fair weather iPhone for another that wouldn't work much better. will update my previous post to make it more clear that I'm asking if the update resolved the cold weather issues with the X.

    Sean
     
  18. elogueil macrumors newbie

    elogueil

    Joined:
    Jan 1, 2018
    #293
    not only with cold weather. my iphone x screen acts crazy in normal weather, does anyone have a fix for this
     
  19. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #294
    If reinstalling iOS doesn't help, then contact Apple to get a replacement.
     
  20. chatin macrumors 6502a

    chatin

    Joined:
    May 27, 2005
    #295
    Goes to the heart of my suspicion that Apple shaved off a few dollars in build quality with the steel frame. A few weeks ago, it was a Belkin Gorilla Glass screen protector that was shattering unexpectedly.
     
  21. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #296
    That some people will have some issues with a mass produced product?
     

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