Apple Working on Fix for Bug Causing iPhone X Display to Become Temporarily Unresponsive in Cold Weather

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Nov 9, 2017.

  1. bodonnell202 macrumors 65816

    bodonnell202

    Joined:
    Jan 5, 2016
    Location:
    Calgary, Alberta, Canada
    #226
    Hmmm... this would be pretty frustrating for us Canadians especially! Hopefully a software fix does the trick.
     
  2. Bagaholic macrumors member

    Bagaholic

    Joined:
    Sep 27, 2014
    #227
    :D:D:D
     
  3. Dave00 macrumors 6502a

    Joined:
    Dec 2, 2003
    Location:
    Pittsburgh
    #228
    I'm surprised it hasn't been mentioned, but a similar issue was present on some models of the iPhone 6s, including mine. In cold weather, the phone would become very unresponsive and eventually would not start up again until connected to power. This would happen more often if the battery was somewhat depleted. Fixing it involved getting a new battery. I'll bet this is a similar issue.
     
  4. robertosh macrumors 6502a

    robertosh

    Joined:
    Mar 2, 2011
    Location:
    France
    #229
    I see the patch: A process which runs heavy operations to use the cpu and warm the device...
     
  5. neutralguy macrumors 6502a

    Joined:
    Jun 5, 2015
    #230
    I hope there is enough battery power left to do so ...
     
  6. Parkin Pig macrumors 6502a

    Parkin Pig

    Joined:
    Oct 23, 2009
    Location:
    Yorkshire-by-Gum
    #231
    If the screen doesn't respond it is LITERALLY a show-stopper - a touchscreen device where the screen doesn't respond to touch is just a paperweight.
     
  7. WatchFromAfar macrumors 65816

    WatchFromAfar

    Joined:
    Jan 26, 2017
    #232
    Whats the difference between "temporary unresponsive" and not fit for purpose?
     
  8. kingestkong macrumors newbie

    Joined:
    Jul 27, 2012
    #233
    Yup. An issue for me today.

    It’s -9 in Toronto and I was working outside today and the screen was unresponsive on certain areas.

    I finally got to some warmth and googled oled and cold temperature and these articles began popping up.

    I expect better of a $1700 plus phone
     
  9. dampfnudel macrumors 68030

    Joined:
    Aug 14, 2010
    Location:
    Brooklyn, NY
    #234
    California has mountains that get cold with snow, but anyway let's hope it's just a software issue.
     
  10. cppguy macrumors 6502

    Joined:
    Apr 6, 2009
    Location:
    SF Bay Area, California
    #235
    They couldn't have possibly tested it. It's still 68F (20C) here in Cupertino.
     
  11. RickInHouston macrumors 65816

    Joined:
    May 14, 2014
    #236
    That's quite a chunk of change for a phone. Ugh.
     
  12. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #237
    That’s an Hardware issue and the software update is only a workaround!
     
  13. gsapienza macrumors newbie

    gsapienza

    Joined:
    Jul 4, 2009
    #238
    Yes, you should. Total ignorance of how products are made.
     
  14. JonnyIreland macrumors 6502a

    JonnyIreland

    Joined:
    Mar 10, 2010
    Location:
    Toronto, Canada
    #239
    Same here, I had this issue within a few seconds of going outside. I just hope it really is a software issue.
     
  15. nafai23 macrumors regular

    Joined:
    Apr 13, 2008
    #240
    NYC just now. No go. Couldn't type a simple text.
     
  16. Nfvogel, Nov 10, 2017
    Last edited: Nov 10, 2017

    Nfvogel macrumors newbie

    Nfvogel

    Joined:
    Nov 10, 2017
    #241
    Yes your body gives of an weak electrical field which distorts a sensing field in the screen to determine where the touch came from. Quit rolling eyes and learn something before commenting. I’m no genius but will learn a little something before making comments I know absolutely nothing about. This is why over half of the posts here are useless to read. And half is being nice. I like this site to know a what’s going on, but reading what people type brings me so much laughter. And if you specifically are referring to the use of the word “current” cause you do have a basic understanding doesn’t mean you have to be sarcastic to those that did some reading and made a comment and used the wrong word.
     
  17. nafai23 macrumors regular

    Joined:
    Apr 13, 2008
    #242
    I’m surprised this isn’t dominating the news sites more than the green line issue.
     
  18. mi7chy macrumors 601

    mi7chy

    Joined:
    Oct 24, 2014
    #243
    Haven't you seen Thor Ragnarok?

    [​IMG]
     
  19. mikefj2004 macrumors member

    Joined:
    Sep 6, 2008
    Location:
    Brooklyn, NY
    #244
    I currently have the 256 gb space grey iPhone X. Today was 1°c in NYC. My phone had 0 issues.
     
  20. Rakurai macrumors newbie

    Rakurai

    Joined:
    Sep 11, 2015
    #245
    Watch the fix be a 100% cpu thread that warms up the phone.
     
  21. willnpc macrumors member

    willnpc

    Joined:
    May 24, 2015
    Location:
    Panama City
    #246
    Welcome to first generation bugs, this is why you never ever go with a first generation product, EVER!!!
     
  22. Daniel L macrumors 6502

    Joined:
    Sep 15, 2009
    #247
    36F where I am today. As I stepped out of the car touch sensing was glitched, responding inappropriately or nothing at all
    --- Post Merged, Nov 10, 2017 ---
    IMG_0362_zpsd8b1c1e8.jpg
    You've never gotten this screen?
     
  23. mistasopz macrumors regular

    Joined:
    Apr 14, 2006
    #248
    Guess you've never been to the prairies.
     
  24. nextuser macrumors member

    Joined:
    Feb 15, 2016
    #249
    Remember a short while ago when Apple was planning to build a self-driving car?
     
  25. KrisJa macrumors newbie

    KrisJa

    Joined:
    Jan 7, 2017
    #250
    I certainly don't care to read your pointless 'car analogies' for dozens of posts.

    Perhaps take an example from people who are actually providing useful info in this thread...
     

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