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AppleCare for iPod

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Original poster
Apr 12, 2001
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As previously reported, Apple is now offering AppleCare for the iPod from their online Apple Store.

The new service from Apple costs $59.00 and offers two years of coverage for the "iPod and its original included accessories (excluding the carrying case) that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification".
 
Article Link
https://www.macrumors.com/2003/11/21/applecare-for-ipod/
Does this apply to new purchases only?


Wonder if I could have used that instead of buying a seperate battery for 59. Oh well.


"This comprehensive plan is available for all iPod models within their one-year limited warranty that connect to either Macintosh computers or Windows PCs."


Found my answer.
 
this may depend on how much you use your iPod and the average life of that battery.

$59 is actually cheaper than I thought it would be... but it only offers it for 2 years (not 3).

If your battery depletes the 50% within 2 years, it's worth it... otherwise, you may end up paying for it and for the battery replacement if it depletes problems after the 2 year period. (though you still get the protection benefit during those two years for other defects)

arn
 
Not available at AppleUK Store...surprised me?
Hope its just a delay rather than our American cousins getting the best deal from Apple, then again you have got Bush as President so I suppose its 'swings and roundabouts':)
 
Originally posted by arn
this may depend on how much you use your iPod and the average life of that battery.

$59 is actually cheaper than I thought it would be... but it only offers it for 2 years (not 3).

If your battery depletes the 50% within 2 years, it's worth it... otherwise, you may end up paying for it and for the battery replacement if it depletes problems after the 2 year period. (though you still get the protection benefit during those two years for other defects)

arn
Click to expand...

I mentioned it was high in comparison with Best Buy's coverage which is 4yrs for $40, however I realize that you get no covered tech support from Apple through BB.
 
All iPods still under 1 year warranties are eligible for the APP.

I happen to think it's an EXCELLENT value. :)
 
Is this misleading?

Does anyone else find the way that Apple has worded this to be potentially misleading? (marketing tricks?)

As measured from the date of original purchase, you get 2 years in *total*.

But seeing as the iPod already has a one-year warranty (unless I'm mistaken), then basically, what you are really buying is a one year warranty extension.

I'm not arguing this is good or bad, just trying to read past the marketing so I can understand what you are really getting.

victor
 
Originally posted by gwuMACaddict
this seems like a total rip to me... is the battery life issue really getting that out of hand?
Click to expand...

This is what I have been saying! I mean really Apple... c'mon!

I'm not buying an iPod until I get a little more quality assurance!
 
So in essence, you're paying $59 for a one year extended warranty, for a grand total of just 2 years total coverage. I think I'll pass...
 
59 dollars? This is pretty steep, especially for such weak coverage on the battery (since this will most likely be the majority problem on an iPod). Dell's 2Yr Warranty is $49. And they also offer an Accidental Damage Service for $29 Totaling $78. All this for just $19 dollars more than Apple’s 2Yr Warranty. Pay attention Apple!
 
Originally posted by theipodgod16
....the ipod is only 2 years old. It was launched in october 2001.:eek:
Click to expand...

Ah.... then I guess battery issues due surface within 2 years... in which case, this service may be well worth it if you plan on using the iPod much.

My reasoning is that people are complaining about battery problems with their iPods which are at most 2 years old... battery replacements (3rd party) are $50 + you have to replace it.

For $59, you can get Apple to do it and get coverage otherwise.

(That being said, I'm personally not an extended warranty purchaser in general)

arn
 
Hmm, they announce a $99 battery replacement fee, then this... was that designed to scare people into buying Applecare that they may never use?

For a device like this, I would use the retailer's warranty, which should last longer, cost less, and gives you a decent chance of a free upgrade in the future should your iPod die.

Plus, this is just a one-year extension! My battery will probably not drop to 50% usefulness by then. Basically, this is a real extended warranty, extended just long enough that it won't cover the most common and expensive replacement, the battery. They are going to make a ton of money on these if people buy them, because it doesn't look like it will drastically increase the number of units they have to fix.
 
Originally posted by brooklyn
Dell's 2Yr Warranty is $49. And they also offer an Accidental Damage Service for $29 Totaling $78. All this for just $19 dollars more than Apple’s 2Yr Warranty. Pay attention Apple!
Click to expand...

TROLL! Who cares about what Dell is doing? An accidental damage warranty isn't going to sway many people to buy that crap Dell is hawking. If people want an iPod, they are going to buy an iPod, questionable extended warranty or not. People have already proven that they are willing to pay more for the player anyway!
 
spaced: brooklyn isn't being a troll, but it's rather pointless to do comparisons to dell's protection plans.

both apple and dell hired actuaries and came up the optimal point for price, coverage length, coverage extent, etc. just because one is priced higher or lower doesn't make that company more or less evil/stupid/wrong/"not catering to consumers" yada yada yada...

in fact, given how good actuaries are in combining all the information on repair costs, frequencies, etc., the price of apple's ipod APP says more about iPods than the other way around.
 
Originally posted by yoman
I mentioned it was high in comparison with Best Buy's coverage which is 4yrs for $40, however I realize that you get no covered tech support from Apple through BB.
Click to expand...

I'd rather get 2 years of a REAL warranty for 59 dollars than 4 years of a FRAUD warranty for 40.
 
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