How coudl a battery cost that much? It all seems to be bad news. I'm scared to buy an ipod now.😕
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AppleCare for iPod
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Maybe they used to, but I sure haven't found that to be the case in a few years. Last time I had to return something there it was like going through a military checkpoint or something. They wanted the receipt, then opened the box to double check that the serial #s matched, etc. I don't think they're any more easy going than other retailers are these days and that's why the damn lines to return stuff are so long. But I'm sure it's because they get ripped off all the time and had to start doing that.
With all the battery issues surfacing, I've changed my mind about buying an iPod. I'll wait until Apple (or someone else) comes out with one with a replaceable battery.
mrsebastian
macrumors 6502a
i'd rather buy an aftermarket warranty from best buy as others mentioned in posts yesterday. much better deal with less questions asked.
hulugu
macrumors 68000
Uh, ok
But, the iPod battery problem is not a problem, rather Apple is adding a solution to a possible problem. They know that batteries may begin to falter after two years or more, and they are offering customers a way to get a battery or protect their system and make money for themselves.
The integrated battery makes the system more reliable by protecting the battery and its connections and gives the iPod is clean lines. I've had mine for a year, and it's as faultless as the day I pulled it out of its package and linked it to my Powerbook.
If the battery does croak, then you can buy a new battery and have it installed by someone at Apple. This is nice, neat if expensive solution. If you want an iPod, get an iPod.
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But, the iPod battery problem is not a problem, rather Apple is adding a solution to a possible problem. They know that batteries may begin to falter after two years or more, and they are offering customers a way to get a battery or protect their system and make money for themselves.
The integrated battery makes the system more reliable by protecting the battery and its connections and gives the iPod is clean lines. I've had mine for a year, and it's as faultless as the day I pulled it out of its package and linked it to my Powerbook.
If the battery does croak, then you can buy a new battery and have it installed by someone at Apple. This is nice, neat if expensive solution. If you want an iPod, get an iPod.
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SiliconAddict
macrumors 603
If you haven't seen the device you have no basis to call it crap other then apple zealotry at work. A coworker just purchased one 2 weeks ago and just got it. He hooked it up to a speaker set in his office. The sound quality is excellent. The controls are easy to use. You call it crap because it isn't Apple. How typical.
Fact of the matter is Dell will be Apples direct competitor when it comes to these devices so a comparison of the services is legit.
And the only reason people "are willing to pay more for the player" is because until now the iPod has been totally unique in its form, features, and ease of use. The new players from Dell and Tosh challenge this. Get back to me in 2nd qt of 2004 and let me know how well iPods are selling and then you will have a good reason to brag.
I suspect that a lot of the "battery issues" are actually issues with the battery meter. My battery meter fluctuates wildly for the first 10 or 20 minutes playing after a full charge; then it settles down fine. This is something that started happening when the new firmware for the recording device came out.
Also, it's worthwhile to try to reset the iPod completely. That fixed my "battery issue" (15 GB dock iPod).
Best Buy: 4 years=$40
AppleCare: 2 years=$59
Hmmm, seems like a no brainier to me. Glad I purchased mine at Best Buy. As I mentioned in a post yesterday, Best Buy has replaced all 4 malfunctioning 3g iPods with a brand new unit.
AppleCare: 2 years=$59
Hmmm, seems like a no brainier to me. Glad I purchased mine at Best Buy. As I mentioned in a post yesterday, Best Buy has replaced all 4 malfunctioning 3g iPods with a brand new unit.
devotchka
macrumors newbie
Fraud warranty?
No matter the problem they always replaced without hassle. (Not repair - replace!)
I would much rather get a brand new iPod than a repair to my old iPod.
Now if they would offer edu discounts I would have bought my iPod from them instead of Apple - instead I guess I will have to shell out the $47 just in case something goes wrong and hope they decide to fix it.
Hello, is any one home. Batteries die out, its a fact of life we all deal with on a regular basis. Every rechargeable battery has a limited life, notwithstanding the device. The important thing is if it is replaceable. Two years is a good long time for a battery and after two years if you need to buy a replacement, that is part of owning a battery powered device. What is the alternative, use AA batteries, how expensive is that! Paying $50-99 every two years for a new rechargeable battery is cheap by comparison. The real issue is the life of the HD, which seems to be at least 5 years.
To people who are not buying the iPod because of battery issues: the problem is not widespread, and it is not going to be an iPod-specific problem. Every manufactured device has a chance of failure, no matter who makes it. I'm willing to bet anything that the failure rate of iPod batteries is close to the rate of failure for lithium ion batteries in general. Meaning, if you buy a Dell DJ, you run the same chance statistically.
I was just about to complain about my remote not working anymore, but I just noticed that the remote has a small hold switch on the side. I sell the dang things, I don't know how I missed that. Anyways, take complaints with a grain of salt. Apple sold over a million iPods, so if a thousand have bad batteries, that's a .1% failure rate. If a tenth of those people come to these boards to complain, that's 100 posts. I haven't seen more than a handful of people complaining about batteries. Looks ok to me!
I was just about to complain about my remote not working anymore, but I just noticed that the remote has a small hold switch on the side. I sell the dang things, I don't know how I missed that. Anyways, take complaints with a grain of salt. Apple sold over a million iPods, so if a thousand have bad batteries, that's a .1% failure rate. If a tenth of those people come to these boards to complain, that's 100 posts. I haven't seen more than a handful of people complaining about batteries. Looks ok to me!
I got mine at Compusa, and got their 2 yr warranty, after seeing how cheap Best Buy's is in comparison, it seems I made the wrong choice, but anyway, I got a new 20gb iPod from my old 10gb one cause the headphone jack on the remote broke. I did have to buy the 2 yr warranty again, but i say, that $60 for a new iPod is a good deal, it comes out to $30 a year, hell, thats cheaper than .Mac.
Well, I just used my .Mac renewal discount and got the warranty for $40. Still seems a little steep but after all the iPod failure stories I thought it was worth it.
Only problems live in FLORIDA. And After reading the information for the second time (after purchasing) I realize that I'm not eligible.
What do I do? After all Apple did sell me the warranty? I could always use the excuse: "Hey, you sold it to me knowing I lived in Florida." But I don't want to push my luck.
Any thoughts?
Only problems live in FLORIDA. And After reading the information for the second time (after purchasing) I realize that I'm not eligible.
What do I do? After all Apple did sell me the warranty? I could always use the excuse: "Hey, you sold it to me knowing I lived in Florida." But I don't want to push my luck.
Any thoughts?
I don't want to buy Applecare planning on using it for the battery replacement, and then have my battery be not eligible after two years because it only holds a 60% charge. I'd rather save my money and then buy a replacement for $49 if I need one, I'll be out the same amount instead of possibly being out $49+$59. There's a chance Apple will just give you a refurb anyways.
I said yesterday the price would between 50-60 bucks and I was close.
EDU priced at 47 which isn't bad at all.
The $99 battery replacement program was just for folks out of their 1 yr warranty already.
The new AppleCare program is for all folks still within that 1 yr warranty and new buyers. If your like me this is pretty good deal because my iPod is only like 2 months old...so 8 months later and then buy AppleCare which give me 2 more yrs of extended warranty. So basically I'm covered for 3 yrs.
By that time I would have another iPod if not two by that time.
I plan to just trade my iPod in when I decide to replace it so I'm not worried at all.
BB and CC may have better deals but it doesn't include any tech support for the device. Tech support is not cheap when most tech support people get paid atleast 8-10 bucks an hr. just to listen to people complain and bitch.
EDU priced at 47 which isn't bad at all.
The $99 battery replacement program was just for folks out of their 1 yr warranty already.
The new AppleCare program is for all folks still within that 1 yr warranty and new buyers. If your like me this is pretty good deal because my iPod is only like 2 months old...so 8 months later and then buy AppleCare which give me 2 more yrs of extended warranty. So basically I'm covered for 3 yrs.
By that time I would have another iPod if not two by that time.
I plan to just trade my iPod in when I decide to replace it so I'm not worried at all.
BB and CC may have better deals but it doesn't include any tech support for the device. Tech support is not cheap when most tech support people get paid atleast 8-10 bucks an hr. just to listen to people complain and bitch.
Mr.Hey
macrumors 6502
This comprehensive plan is available for all iPod models within their one-year limited warranty that connect to either Macintosh computers or Windows PCs.
I just called to order ACPP for my little buddy 😀 and was told that because my iPod had exceeded the 1yr limited warranty that I was not legible to purchase the coverage 😕 . This also applies to all portables and desktop systems 😕 . So this means that if you are unable to buy before the 1yr limited warranty expires you'll be unable to afterwards?.
The last time I talked with one of these "people" j/k, I was told that even if the 1yr limited expires your still able to purchase the extended warranty.
How can this be, please tell me the rep was wrong.
I just called to order ACPP for my little buddy 😀 and was told that because my iPod had exceeded the 1yr limited warranty that I was not legible to purchase the coverage 😕 . This also applies to all portables and desktop systems 😕 . So this means that if you are unable to buy before the 1yr limited warranty expires you'll be unable to afterwards?.
The last time I talked with one of these "people" j/k, I was told that even if the 1yr limited expires your still able to purchase the extended warranty.
How can this be, please tell me the rep was wrong.
I think you're misunderstanding the AppleCare Plan. The iPod AppleCare protection plan covers your iPod for 2 years from the date of purchase. This means that no matter what, you're not getting past two years of coverage. (Unless you're like me and get a replacement 11 months into the warranty and have the replacement date set as the date of purchase...).