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macrumors bot
Original poster
Apr 12, 2001
55,469
17,813
As previously reported, Apple is now offering AppleCare for the iPod from their online Apple Store.

The new service from Apple costs $59.00 and offers two years of coverage for the "iPod and its original included accessories (excluding the carrying case) that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification".
 

unc32

macrumors regular
Jul 17, 2002
178
0
Does this apply to new purchases only?


Wonder if I could have used that instead of buying a seperate battery for 59. Oh well.


"This comprehensive plan is available for all iPod models within their one-year limited warranty that connect to either Macintosh computers or Windows PCs."


Found my answer.
 

arn

macrumors god
Staff member
Apr 9, 2001
16,286
5,537
this may depend on how much you use your iPod and the average life of that battery.

$59 is actually cheaper than I thought it would be... but it only offers it for 2 years (not 3).

If your battery depletes the 50% within 2 years, it's worth it... otherwise, you may end up paying for it and for the battery replacement if it depletes problems after the 2 year period. (though you still get the protection benefit during those two years for other defects)

arn
 

crap freakboy

macrumors 6502a
Jul 17, 2002
866
0
nar in Gainsborough, me duck
Not available at AppleUK Store...surprised me?
Hope its just a delay rather than our American cousins getting the best deal from Apple, then again you have got Bush as President so I suppose its 'swings and roundabouts':)
 

yoman

macrumors 6502a
Nov 11, 2003
635
0
In the Bowels of the Cosmos
Originally posted by arn
this may depend on how much you use your iPod and the average life of that battery.

$59 is actually cheaper than I thought it would be... but it only offers it for 2 years (not 3).

If your battery depletes the 50% within 2 years, it's worth it... otherwise, you may end up paying for it and for the battery replacement if it depletes problems after the 2 year period. (though you still get the protection benefit during those two years for other defects)

arn

I mentioned it was high in comparison with Best Buy's coverage which is 4yrs for $40, however I realize that you get no covered tech support from Apple through BB.
 

Nicky G

macrumors 65816
Mar 24, 2002
1,026
1,046
Baltimore
All iPods still under 1 year warranties are eligible for the APP.

I happen to think it's an EXCELLENT value. :)
 

vmagdic

macrumors newbie
Oct 16, 2003
7
0
Toronto, Canada
Is this misleading?

Does anyone else find the way that Apple has worded this to be potentially misleading? (marketing tricks?)

As measured from the date of original purchase, you get 2 years in *total*.

But seeing as the iPod already has a one-year warranty (unless I'm mistaken), then basically, what you are really buying is a one year warranty extension.

I'm not arguing this is good or bad, just trying to read past the marketing so I can understand what you are really getting.

victor
 

arnette

macrumors 6502
Nov 22, 2002
301
73
Manhattan Beach
Originally posted by gwuMACaddict
this seems like a total rip to me... is the battery life issue really getting that out of hand?

This is what I have been saying! I mean really Apple... c'mon!

I'm not buying an iPod until I get a little more quality assurance!
 

Lancetx

macrumors 68000
Aug 11, 2003
1,991
619
So in essence, you're paying $59 for a one year extended warranty, for a grand total of just 2 years total coverage. I think I'll pass...
 

brooklyn

macrumors member
Sep 16, 2003
89
0
59 dollars? This is pretty steep, especially for such weak coverage on the battery (since this will most likely be the majority problem on an iPod). Dell's 2Yr Warranty is $49. And they also offer an Accidental Damage Service for $29 Totaling $78. All this for just $19 dollars more than Apple’s 2Yr Warranty. Pay attention Apple!
 

arn

macrumors god
Staff member
Apr 9, 2001
16,286
5,537
Originally posted by theipodgod16
....the ipod is only 2 years old. It was launched in october 2001.:eek:

Ah.... then I guess battery issues due surface within 2 years... in which case, this service may be well worth it if you plan on using the iPod much.

My reasoning is that people are complaining about battery problems with their iPods which are at most 2 years old... battery replacements (3rd party) are $50 + you have to replace it.

For $59, you can get Apple to do it and get coverage otherwise.

(That being said, I'm personally not an extended warranty purchaser in general)

arn
 

the_dalex

macrumors member
Sep 2, 2003
89
0
Hmm, they announce a $99 battery replacement fee, then this... was that designed to scare people into buying Applecare that they may never use?

For a device like this, I would use the retailer's warranty, which should last longer, cost less, and gives you a decent chance of a free upgrade in the future should your iPod die.

Plus, this is just a one-year extension! My battery will probably not drop to 50% usefulness by then. Basically, this is a real extended warranty, extended just long enough that it won't cover the most common and expensive replacement, the battery. They are going to make a ton of money on these if people buy them, because it doesn't look like it will drastically increase the number of units they have to fix.
 

spaced

macrumors newbie
May 1, 2002
19
0
Raleigh, NC
Originally posted by brooklyn
Dell's 2Yr Warranty is $49. And they also offer an Accidental Damage Service for $29 Totaling $78. All this for just $19 dollars more than Apple’s 2Yr Warranty. Pay attention Apple!

TROLL! Who cares about what Dell is doing? An accidental damage warranty isn't going to sway many people to buy that crap Dell is hawking. If people want an iPod, they are going to buy an iPod, questionable extended warranty or not. People have already proven that they are willing to pay more for the player anyway!
 

jxyama

macrumors 68040
Apr 3, 2003
3,735
1
spaced: brooklyn isn't being a troll, but it's rather pointless to do comparisons to dell's protection plans.

both apple and dell hired actuaries and came up the optimal point for price, coverage length, coverage extent, etc. just because one is priced higher or lower doesn't make that company more or less evil/stupid/wrong/"not catering to consumers" yada yada yada...

in fact, given how good actuaries are in combining all the information on repair costs, frequencies, etc., the price of apple's ipod APP says more about iPods than the other way around.
 

themadchemist

macrumors 68030
Jan 31, 2003
2,820
0
Chi Town
Originally posted by yoman
I mentioned it was high in comparison with Best Buy's coverage which is 4yrs for $40, however I realize that you get no covered tech support from Apple through BB.

I'd rather get 2 years of a REAL warranty for 59 dollars than 4 years of a FRAUD warranty for 40.
 
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