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AppleCare Training Document on iPhone 4 Signal Issues Revealed
- Thread starter MassiveAttack
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This is the part that bothers me.
Honestly everyone should start checking up on the signal strength of WiFi for Apple notebooks. I bet there is some pretty serious signal degradation if you put it on your lap.
when the suit is truly legitimate and will provide relief for the members of the suit to an extent that they are again made whole filing one is perfectly fine, but anymore 99% of these suits are frivolous and benefit no one but the attorneys that file them and sometimes the main plaintiff. you seem to have missed the point of what i said, my point was to be saying that filing a suit over this issue is stupid, no one has the ability to prove Apple knew and intentionally sold the phone with the alleged issue then has denied it exists. first you must prove that a sufficient number of units are affected by this to call it an inherent design flaw to begin with, then prove this flaw is the actual cause of the malfunction and that the entire time from its conception that this problem was known to them and that they sold the device regardless and mislead consumers in the process and that they have made a statement as a corporation that it does not exist......none of which has happened or can be proven at this point.....so jumping on a "class action lawsuit bandwagon" right now is ridiculous and those that are so gung ho to do so are the reason i made the sarcastic remark i did about cleaning out our legal & every other system.....everyone has an entitlement complex and think they should get something for nothing when they've not even bothered to do what the law requires in most cases and lessen their damages by returning the device ......so don't preach at me until you can make a legit argument!
I have made an appointment at the local Apple Store where I bought my iPhone 4. I am going in to waste some of the Geniuses time to have them show me/teach me how to hold my phone. I waited 5 hours [and I pre-ordered] for this beautiful piece of *****, so I am going to get some laughs back.
I think every one that is having trouble go in to a store and waste some Genius time!
I think every one that is having trouble go in to a store and waste some Genius time!
If he has a Nokia and a Samsung phones, yes he should sue. If he doesn't, your idea is very stupid. Apple is responsible for the iphone. iPhone customers have to blame Apple for a defective phone, not Nokia.
Please let me know if I need to explain it to you in another way.
Without the bumper, a coin in the lower left antenna gap will drop my signal by 5 bars (noticeable only if I barely have 5 bars). With a bumper, a tight grip around the bottom will drop a weak signal by around 2 bars, about the same as with my 3GS (and according to reports, my Android device as well).
Holding my i4 by the top, and pointing the bottom at me in speakerphone mode, like they do in all the "reality" tv shows, I sometimes get 1 or more bars better signal than with my 3GS.
A 1 sample confirmation. You should get more.
What the hell are you smoking. Do you know what i tell people that tell me how to do something that i already know what and how to do it. PISS OFF
Now if it was your job to listen to what people tell you on how to do something is totally different, This is not the case.
If you have to hold a phone in non normal ways because it wont work any other way due to a design flaw you can bet your ass that i will not buy it.
I have had no issues on how i hold my phone or any other device, and do not plan on changing any time soon.
And the FCC made all this information in the manual public before the phone went on sale. So it's a clear case of informed buyer beware. Seems like it might be hard to sue for FCC approved public specifications (But IANAL.)
A software fix "should" be doable.
I can't speak to cellular frequencies but other radio work I've done in a former life tells me that the issue shouldn't be because the "antenna length is changing" when the gap is bridged. Rather, I suspect that it has to do with multiple output signals being transmitted/listening simultaneously on the same antenna.
In my way of thinking, if Apple changed their OS code to improve the timing of the various antenna communications, this should be cleared up. Remember the old "bluetooth and Wi-fi killing each other" problems from a long time ago? That was fixed with a timing adjustment. Wasn't it?
I can't speak to cellular frequencies but other radio work I've done in a former life tells me that the issue shouldn't be because the "antenna length is changing" when the gap is bridged. Rather, I suspect that it has to do with multiple output signals being transmitted/listening simultaneously on the same antenna.
In my way of thinking, if Apple changed their OS code to improve the timing of the various antenna communications, this should be cleared up. Remember the old "bluetooth and Wi-fi killing each other" problems from a long time ago? That was fixed with a timing adjustment. Wasn't it?
Or maybe even fairly new, like the Nokia E71:
http://www.youtube.com/watch?v=amPG52DVQuk
Gotta love the apologetic comment of the video's poster:
So...iPhone reception problems: "OMG! APPLE IS TOTALLY SCREWING US! EVIL!!! FAIL!!!!"
Nokia reception problems: "Oops, my hand was blocking the antenna at the bottom of the phone, which caused the reception problem. My bad."
An astounding contrast.
Odd, I don't recall seeing any front-page coverage of these issues.
You gotta wonder how many of these brand new forum members here to rage against the iPhone are actual iPhone owners and how many are here simply to stir the pot. My money says we have some Verizon, some HTC, some Motorola, and some Google employees in our midst...
Yes they will. Several people have posted in multiple threads that when they attempted to return their i4's due to the touch-of-death, Apple demanded a restocking fee. A few have had the fee waived, but many haven't.
Right. Every other case leaves an opening on the lower left, most with an arrow so you know where to touch. Not.
I know, totally! I've never seen an iPhone case before that actually wraps around the sides of the phone. I mean, it's like, unprecedented! THERE'S OBVIOUSLY A CONSPIRACY AT WORK HERE!
Or maybe even fairly new, like the Nokia E71:
http://www.youtube.com/watch?v=amPG52DVQuk
Gotta love the apologetic comment of the video's poster:
So...iPhone reception problems: "OMG! APPLE IS TOTALLY SCREWING US! EVIL!!! FAIL!!!!"
Nokia reception problems: "Oops, my hand was blocking the antenna at the bottom of the phone, which caused the reception problem. My bad."
An astounding contrast.
Odd, I don't recall seeing any front-page coverage of these issues.
You gotta wonder how many of these brand new forum members here to rage against the iPhone are actual iPhone owners and how many are here simply to stir the pot. My money says we have some Verizon, some HTC, some Motorola, and some Google employees in our midst...
I've never posted because I've never had major issues with my other 3 iphones. I've always used macrumors and appleinsider to get info on the new iphone to judge when I was going to sell my other phone(if i was).
Up until this point my only complaint was ATT but to be realistic any carrier would have the same issues with all the iphone users(if it hadnt been att).
People like you I do not understand...why defend them? Seriously....there is an issue and they say.....ummmm no we really don't think so.....thanks apple.
OMG sorry but this all seems so silly! Every phone I've ever had, including the 3GS, had reception issues when held in certain ways. My 3GS would lose signal when firmly holding or cupping the bottom half. Nobody screamed about that. But with the iPhone 4, if you touch it in a dirty way, the signal degrades like in any other phone but somehow it's such a huge "defect" with the iPhone 4.
JUST USE YOUR PHONES! Probably 1 in 20 people hold their phones in such a way that would cause signal loss. I've been using my iPhone 4 since the day before launch day and I have not once, EVER, experienced any signal issues. If anything, reception is much better in areas that were notoriously bad with my 3GS.
I think people are greatly exaggerating how much of a "problem" this truly is in real world use.
JUST USE YOUR PHONES! Probably 1 in 20 people hold their phones in such a way that would cause signal loss. I've been using my iPhone 4 since the day before launch day and I have not once, EVER, experienced any signal issues. If anything, reception is much better in areas that were notoriously bad with my 3GS.
I think people are greatly exaggerating how much of a "problem" this truly is in real world use.
Who is defending Apple? Not me. I'm simply pointing out the interesting phenomenon where Apple is raked over the coals in the press for the exact same issue other devices have had in the past with no such public outcry (and almost no media scrutiny whatsoever).
You are wrong. If you touch it in a clean way - even one pinky tip in the place where your hand naturally goes if you don't want to drop the phone - the signal degrade in a way COMPLETELY UNLIKE ANY OTHER PHONE. Because on any other phone, all you do is attenuate the signal with your hand. On the i4, you detune the signal by changing the effective antenna length, because the antenna is exposed. No other phone exposes the antenna. No other phone suffers from this effect. The entire basis of your argument is uninformed.
Have the iPhone in hand, it is a design flaw without a doubt. Design is form and function, not just form... that's called art. They put art over function. The breaks in the seam should have been offset to the bottom and the lower right... I know, not fair to lefties, but would have helped the majority of people. And yes, it wouldn't have been perfectly symmetrical from a visual standpoint, but would have solved the issue.