AppleCare+ Updated to Cover 2 Accidental Damage Incidents Every 12 Months, Theft and Loss Deductible Lowered

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Apple today updated its AppleCare+ protection plan for Apple devices to cover two incidents of accidental damage protection every 12 months. Prior to now, AppleCare+ covered two incidents of accidental damage every 24 months.


The AppleCare+ changes apply to the new Apple Watch models as well as the iPhone, a change made ahead of the launch of the new iPhone 12 models. Macs and iPads also offer the same updated coverage.

Accidental damage is subject to service fees that vary based on the damage and the device. For the iPhone, for example, screen damage requires customers to pay a $29 deductible, while other accidental damage requires a $99 fee.

Apple's separate Theft or Loss plan for the iPhone also has a lowered deductible that's now $149 for all iPhones. Previously, replacing a stolen or lost iPhone cost $149 to $269 depending on the device, so it's much more affordable to get a lost iPhone replaced under the new terms.

Apple also recently changed its AppleCare+ policies to make it possible for customers in the United States and Canada to purchase Apple Care for up to a year after buying a new device. The year-long purchase window is available for all devices eligible for AppleCare+ (iPhones, iPads, Macs, iPods, HomePods), AirPods, Apple Watch, and Pro Display XDR) and for AppleCare+ subscriptions.

Article Link: AppleCare+ Updated to Cover 2 Accidental Damage Incidents Every 12 Months, Theft and Loss Deductible Lowered
 
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Mac Rules

macrumors 6502a
Jul 15, 2006
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Does that mean as current AppleCare+ subscribers we still only get the old coverage?
It's not entirely clear, looking in the latest T&Cs issued 15th Sept, section 11 states that any improved coverage on Apple's behalf that does not incur increased cost will automatically be put into effect.

"11. Plan Changes
The Plan terms and conditions originally issued to you will remain in effect for the duration of your Plan Term and each Monthly Plan renewal if applicable, unless Apple notifies you of revised Plan terms and conditions. Apple may, at any time, revise any of the terms and conditions of this Plan, including the price and applicable service fees, upon sixty (60) days’ written notice to you, or longer if required by law (“Notice Period”). Such notice will be provided in a separate writing or email, or by other reasonable method. If you do not agree to the revised Plan terms and conditions, you may cancel the Plan without penalty. If you do not cancel the Plan within the Notice Period, your continued payment of monthly charges (if applicable) or request for service under the Plan after receiving notice of a change in your Plan terms and conditions, including with respect to a change in price or service fees, will be deemed consent by you to be bound by such revised Plan terms and conditions. In any event, you may cancel the Plan at any time in accordance with Section 9. If Apple adopts any revision to this Plan that would broaden your coverage without additional cost or any increase in service fees, the broadened coverage will immediately apply to this Plan."

However if I look at the T&Cs that are listed for last year, this section does not exist and a quick glance through them doesn't show an equivalent section so it is possible this only applies for new contracts going forwards.
Could be wrong though, i'm sure someone will comb through these much more closely.
 

bbednarz

macrumors 65816
Nov 16, 2017
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Does anyone here know this... I have an iPhone XS with AC+ that is set to expire on the 23rd. I prepaid for it so there is not currently a monthly cost. Am I able to start a new AC+ agreement and pay monthly?
 

SSDGUY

macrumors 6502a
Jul 27, 2009
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Not seeing it in the article or Apple website, but I just bought AC+ for an iphone 11pro two weeks ago. Anyone know if this new policy is backdated to plans purchased before the announcement?
 

newyorksole

macrumors 601
Apr 2, 2008
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New York.
Not seeing it in the article or Apple website, but I just bought AC+ for an iphone 11pro two weeks ago. Anyone know if this new policy is backdated to plans purchased before the announcement?
It should be. You still have AppleCare+ even if you bought a device before today. It’s not some new plan, it just has better terms.
 
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DeepIn2U

macrumors 604
May 30, 2002
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This is good news. The day keeps getting better and better.
cant celebrate cause Macrumors and their editors are NOT being clear as to whether or not this information is for US citizens/residents and applies only there or if regional (N.America) or global (which would be incredible). Also not forget link to the source vs their own previous article.
 
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DeepIn2U

macrumors 604
May 30, 2002
7,397
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Toronto, Ontario, Canada
cant celebrate cause Macrumors and their editors are NOT being clear as to whether or not this information is for US citizens/residents and applies only there or if regional (N.America) or global (which would be incredible). Also not forget link to the source vs their own previous article.
UPDATE: available in Canada woohooo!

Previous article does mention yet would be nice to always link the source.

 
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