Who keeps their phone longer than a year?
With AppleCare + it is useful even then. It covers water damage. It covers mad at my job or girlfriend so I threw my phone damage. Totally worth it.
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AppleCare why bother?
- Thread starter davewolfs
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With AppleCare + it is useful even then. It covers water damage. It covers mad at my job or girlfriend so I threw my phone damage. Totally worth it.
It's this practice by Apple that I find particularly disturbing and wrong.
The reason Apple does it is to make themselves look good. They can easily afford it because we pay a hefty price for the product. Yet it's horribly unfair to the responsible Apple owner who would not reach out to them when the damage is accident or abuse.
Even worse, to the younger customer with little life experience, it continues the tradition set forth by some of their parents, that bail the kid out no matter what happens. As a result there is a sense of entitlement fostered by Apple that goes completely against the very generous warranty.
Proof positive is the many posts on this forum where members scheme to beat the system & get what the owner wants for free. It's baked into Apples culture, therefore it's expected by those who are "special".
That's what I like to see...absolute confidence in the impossibility of an accident or any unexpected event!
That pretty much takes care of the entire insurance industry!!
BTW: I'm not as sure as you are that the Apple Store will just replace your phone for free any time or under any circumstances. But I'm sure nothing can ever happen to your phone and that Apple will always give you a new phone... no matter what. I'm also absolutely sure that the Easter Bunny will leave me some nifty chocolate eggs.
Well 4 years with several iPhones and no accident I'd say my track is pretty damn good so yes I am confident. Notice I said it's not worth it for ME. If you drop or damage your own devices on occasion then by all means go for it. No point in me paying for something I will never use. Your flawed analogy about other forms of insurance doesn't apply because unlike with a car or something, damage to the iPhone like cracks or water damage is usually caused by the owner. With the millions of cars on the road, any careless driver can cause an accident which you possibly have no control over (i.e. drunk drivers).
Also when I say replace for free, I'm talking software issues, defects, or hardware issues not caused by the user. Of course they're not going to replace a phone that someone cracked or dropped in the water for free.
i am unconvinced as well.
i request the $99
you have my word, i will return
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question... what about squaretrade? it's about $20 cheaper than AC+ and it includes full water submersion protection.
If you're enough of an idiot that you'd throw your iPhone just because you're mad, you've got bigger issues. Perhaps Siri can locate an anger management class nearby.
Everybody I've heard from says The Apple store charges $200 to fix or replace a broken iPhone. That's only $50 more than AppleCare +. I figure all the money I save not getting it over the years far exceeds that $50 difference if I ever do need to get one fixed or replaced for damage.
+1
They've raised the out of warranty replacement price to $229 for the iPhone 5. It's still $199 for the 4S.
Thanks for the information, I was basing my comment on friends and coworkers who've recently taken a 4 or 4S to the nearest Apple store. I'm the only one I know who has the 5.
You'll have to blame at&t too for allowing these same people to upgrade yearly for 4 years in a row.
It seems that you may be unaware that the process of upgrading involves _paying AT&T_ as well as making an additional two year agreement.
Unlike Apples practice of maintaining very high profit margins per unit sold, AT&T employs the other time tested method of selling. That being placing the focus on high volume, narrow margin sales.
Both methods can be quite successful & both are the prerogative of the individual companies.
Therefore your analogy simply doesn't apply.
That's beside the point. Members who've been able to upgrade yearly despite signing a 2 year contract came down with a really bad case of gimmies when at&t finally took it away this past year. Really no different from the sense of entitlement set forth by parents in your example.
Do you know from experience or are you pulling that out of your rear?
I filed a claim through Amex for a broken fish tank over the phone. They took the info and refunded me the purchase price on the following month's statement, all without requiring me to mail anything, provide receipt, etc. Visa/Mastercard might be different but Amex sure makes it easy.
If your iPhone breaks the first year, Apple will cover it free of charge. If it breaks in the second year, all you have to do is replace it at the Apple store for $229 and Amex will reimburse you the $199 or $229 (whichever is less) on the next billing statement.
If you want accidental damage protection, AppleCare+ is the way to go, as CC companies limit this coverage to 90 days.
The best CC accidental damage coverage is from AMEX, its 90 days if its stolen, lost, or accidentally damaged. While AC+ doesn't cover the former two the last one is more likely to happen to your phone over the extended life of it. 90 days of coverage really isn't a whole heck of a lot.
While I bought mine with a AMEX card I am more than willing to pay for the extra AC+ protection. It's piece of mind, while it isn't for everyone I think its well worth the money for added protection without the monthly cost for insurance from AT&T my carrier.
While I bought mine with a AMEX card I am more than willing to pay for the extra AC+ protection. It's piece of mind, while it isn't for everyone I think its well worth the money for added protection without the monthly cost for insurance from AT&T my carrier.
Jeez. I had a TV that went bad on year two and over a three month span it required having it checked out multiple times by a service centers before it would get approved for repair. My CC eventually took care of it but it was a hassle which is why with Apple products then I prefer dealing directly with them.
I'm glad you have a perfect record with your CC but there's no reason to be an ass towards people who had a different experience than you.
I'm glad you're speaking from experience, because lots of people make up BS excuses like that in order to rationalize getting AC+ instead.
Was this through Visa/Mastercard? I had a friend who had to fill out quite a bit of paperwork and provide actual receipts when going through Visa, which made it sound like too much of a hassle. So I recommend using Amex whenever feasible.
No argument that you are careful, as am I.
The idea of the insurance is that one unpredictable accident.
I'm certainly not pushing anyone to buy insurance of any kind. I cover my ass "just in case".
I also use the phone Tech Support, which is extended from 3 months to 2 years. For those who never use the tech support, and are willing to risk that unprectable accident..it's not worth it.
It is for me, but not for all...
After the logic board died on my 14 month old MacBook pro I will be buying applecare for my iPhone.
I buy AppleCare to protect me from apple, not protect me from myself. I went through 3 iPhone 4s from 2010-2011 because of manufacture defects (broken buttons etc). Apple designs products to work a year or two and most of the time that's what happens.
I never get the idea of purchasing an AppleCare for your iPHone. You can just get a replacement if something happens via the Out-of-Warranty plan, which is $249 for the iPhone 5 a + returning your old phone. AppleCare would cost you $99 + $50 deductible for every claim, which means $150 for the first claim VS. $250 for not purchasing AppleCare. On the other hand, most people don't use their warranty service, so it's worth risking $100 for not getting insurance and bite the bullet.
That's what I like to see...absolute confidence in the impossibility of an accident or any unexpected event!
That pretty much takes care of the entire insurance industry!!
BTW: I'm not as sure as you are that the Apple Store will just replace your phone for free any time or under any circumstances. But I'm sure nothing can ever happen to your phone and that Apple will always give you a new phone... no matter what. I'm also absolutely sure that the Easter Bunny will leave me some nifty chocolate eggs.
You mock him because he is a responsible owner that doesn't crack his screens or get them wet? I have never broken a screen on any of my iPhones (any phone for that matter). IF the matter is a hardware issue apple WILL replace it for free in the first year. That's the entire point of a bumper to bumper replacement policy such as apple's. I think AC+ is a waste of money but do typically purchase AC near the end of my first year of ownership to expand that hardware replacement policy for the 2nd year. I don't need to talk to anyone on the phone so couldn't care less about phone support for 2 years. He never said Apple will replace it under any circumstance, simply said he has always had a replacement when he needed it. It's cool though, I can appreciate your sarcastic attitude, I'm the same way.
i have one questoin: how much would apple charge for replacing a part of the phone that is broken? do they replace it or they just give you a brand new phone?
for example, let's suppose in 3 months i have my iphone 5 screen broken, or the aluminum back bended and i want to have it fixed. how much would it cost me (without applecare)?
for example, let's suppose in 3 months i have my iphone 5 screen broken, or the aluminum back bended and i want to have it fixed. how much would it cost me (without applecare)?
Not sure about the screen ($50 or so??) but the bent aluminum won't be fixed, most likely replaced for OOW replacement cost of $229. UNLESS you get a nice genius and they do it for free.
I started buying AppleCare+ when the iPhone 4 came out. At the time prior to the release of the iPhone 4 I had the 3GS. All of a sudden the 3GS started like vibrating on it's own unexpectedly and not when a phone call came in. I took it to the Genius Bar not knowing what to expect and the genius examined the phone and told me that it was not under warranty anymore, that the warranty have been voided because the water indicators on the phone had indicated the phone had been wet. Well I'm pretty much OCD and extremely careful with my devices I don't even put the phone anywhere near water. That was actually the first time I learned that the phone had indicators could show it had gotten wet.
Well to make a long story short he refused to replace the phone and it was 10 days before Apple was going to have the event to announce the release of the iPhone 4. I did not feel I was entitled to a a replacement of my phone because I had deliberately gotten it wet. However I know how careful I am with my devices and I knew I did not emersed the phone in water or have it near water, I could not explain why those indicators showed the phone had gotten wet. That was the first time I had ever gone to the Genius Bar and perhaps my phone was shipped with those indicators tripped for all I know.
What I did expect was to be treated with common courtesy and respect and not made to feel like I was a criminal who was trying to get something for free because that was not the case. I was really surprised when he told me that they were tripped and it showed that there was water damage. He expected me to pay $199 for a new phone 10 days before the new phone was to be announced. I thought ths was ludicrous because i did not get my phone wet. Especially because the same genius had two weeks prior replaced a friend of mine's 2G phone because the Sim card slot was bent and wouldn't work and that phone was clearly way out of warranty.
This gentleman was out of line by his rude manners. I asked to speak to the manager and he told me he was the manager and then I asked him for his card and his card showed that he was the assistant manager. he was extremely rude and condescending and made me feel as if I was a criminal and I had gotten my phone wet. I believe in karma and I don't believe that if something is my fault I'm entitled to something for free but I did not appreciate the way that I was meant to feel when I was in the store. I did not get my phone wet I'm very careful with my devices and I explained that to him.
Anyways after that experience I purchase AppleCare for my devices and if I sell it prior to the two year expiration of the program I call Apple and get a refund for the remaining balance of the AppleCare+ and I've been doing that ever since the iPhone 4 because of what I went through with my 3GS.
Well to make a long story short he refused to replace the phone and it was 10 days before Apple was going to have the event to announce the release of the iPhone 4. I did not feel I was entitled to a a replacement of my phone because I had deliberately gotten it wet. However I know how careful I am with my devices and I knew I did not emersed the phone in water or have it near water, I could not explain why those indicators showed the phone had gotten wet. That was the first time I had ever gone to the Genius Bar and perhaps my phone was shipped with those indicators tripped for all I know.
What I did expect was to be treated with common courtesy and respect and not made to feel like I was a criminal who was trying to get something for free because that was not the case. I was really surprised when he told me that they were tripped and it showed that there was water damage. He expected me to pay $199 for a new phone 10 days before the new phone was to be announced. I thought ths was ludicrous because i did not get my phone wet. Especially because the same genius had two weeks prior replaced a friend of mine's 2G phone because the Sim card slot was bent and wouldn't work and that phone was clearly way out of warranty.
This gentleman was out of line by his rude manners. I asked to speak to the manager and he told me he was the manager and then I asked him for his card and his card showed that he was the assistant manager. he was extremely rude and condescending and made me feel as if I was a criminal and I had gotten my phone wet. I believe in karma and I don't believe that if something is my fault I'm entitled to something for free but I did not appreciate the way that I was meant to feel when I was in the store. I did not get my phone wet I'm very careful with my devices and I explained that to him.
Anyways after that experience I purchase AppleCare for my devices and if I sell it prior to the two year expiration of the program I call Apple and get a refund for the remaining balance of the AppleCare+ and I've been doing that ever since the iPhone 4 because of what I went through with my 3GS.
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