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It only has zero impact to the hardcore enthusiasts that upgrade every year. For everyone else, yeah it's a big deal.

I understand your point of view there, however when we upgrade from our 6s models in mid-2018, they will be 3 years old. Battery condition not affecting our plans at all.
 
Then why not add a choice C?
C. Replace batteries or phones affected by a known defect in their battery/chipset technology?

Apple does replace defective batteries, but there is no "known defect" in their chipset technology.
 
Time to level with customers about how this battery switch will play out. They are in no way equipped to change a bunch of batteries at $29. You can get a "compatible" online for $5 but it will not be original. Non-original batteries sometimes cause more problems.

Then there is the problem of doing the actual replacement. All a genius does at the Apple store is put your phone in a repair robot. The robot handles the battery replacement as a repair not replacement. The robots are in short supply and are used for repairs first. What about doing it yourself? Every phone since the 6S has had a strong glue seal that breaks when opened. Third party battery switches rarely return the phones to their original water resistant state.
 
Apple does replace defective batteries, but there is no "known defect" in their chipset technology.
They do replace the batteries.....now after there was proof they were throttling phones due to battery defects.

The defect affects how the voltage is handled from the battery to the chipset. when the voltage would get low due to a slowing battery...the phone would shutdown. To avoid this Apple throttled phones. This is widely known and has been published here on MR. You even participated in other threads where this was discussed......so yes there is a defect in their chipset if a slowing battery shuts down the phone.......as all batteries slow over time :)
 
I have to say..
on my 6s, had the battery replaced (free, part of the 6/6s program), then did a clean iOS install of 11 and the phone is badness fast. feels GREAT! Liking my phone again! Appreciating a smart phone again.
 
Glad this information came out. My iPhone 6 is still running on 9.x (I know crazy eh?), now I finally have to upgrade because some apps are no longer running. Now at least i know that if I upgrade and performance goes down I can possibly restore it instead of spending a ton of money on a new phone that otherwise is not needed.

How did you keep it anchored on 9 so long?

I have automatic downloads and every setting turned off that I think is relevant, but my phone still downloads iOS 11 in the background and prompts me again and again. I don't keep my phone on the charger at night either, only during the day.
 
Apple still wins because of how many new iPhones they sold due to this issue that nobody knew about.

It’s sad but true.

Well we'll see the results of the class action lawsuits.

And Apple may have more cash in the bank now because of it, but we'll see what happens to their stock and Timmy when their annual iPhone sales drop 20 million units on this and the badwill generated.

Back when the iPhone X was announced I said it will be interesting to see Apple's iPhone numbers the next few quarters. That is more true than ever.
 
so yes there is a defect in their chipset if a slowing battery shuts down the phone

No, that's a limitation within lithium ion batteries. Voltage will start dropping below nominal at 20% charge in a healthy battery in any brand of phone that uses lithium ion technology. Any brand of phone with below nominal voltage could have a shut down if the CPU is doing something that requires more current than the battery can supply. The same thing applies to phones exposed to cold temperatures.
 
Every Keynote, we're shown a graph of % devices running the latest iOS, there's a comparison with Android devices and everyone in the audience laughs. Apple has made a decision somewhere along the way to force (not strictly true but I'm talking man on the street, not the self-selected readers of this forum) new software onto old devices in a way that, as I understand it, the Android consortium does not. One can make valid reasons for this. The problem then comes that the device is immediately slow (all the apps are updating in the background), then the battery life is not what it was (the location services are not how they were) and 3-4 days down the line, an air of dissatisfaction sets in. This is then perpetuated as performance throttling takes effect.

The majority of users gain very little from the latest greatest iOS and, despite the incredulity expressed on this forum and Mac related podcasts, replace their phones to make them workable again. I replaced my 6 with a 6s because lives were at stake when its battery died mid-call at 30%, I replaced my 6s with an 8 because as night follows day I knew that iOS 11 was going to essentially brick my phone. I felt no joy opening the box: I'm relatively well informed but while I know that I've lost a physical home button, a headphone jack and £500 (after trade in), I'm not sure what I've gained. My iPhone experience has changed very little since my 3G (which I'll accept was an improvement on my 1).

I live in one of the bigger towns in the UK but it is still 2hrs each way to an Apple store where I have had universally unpleasant experiences. I need to view Apple as an online company only so battery replacement needs to be 24h turnaround online.

Society is increasingly distrustful of anything that seems too good to be true and I'm afraid Apple is about to join that list. All that is required is for this story to hit popular culture (talk show, investigative TV reporter). If a company with a better rep were to launch an Android alternative (I'll go "Tesla" but there may be better examples) I think the balance of power could shift...
 
My sister in-law did.
Her 6 became unbearably slow with iOS 11 so she bought an 8.

I'm responsible for three iPhones in my family. Mine and my two kids. I usually hand down my phones to them. What prompts me to upgrade my phone is their two older phones slow down (I thought because of new IOS software updates.

Sort of a "domino" effect. I'm an Apple fanboy. But I wish Apple had been more forthcoming on this issue.
 
It's possible numbers will go down, but the new iPhone will sell just fine especially with all these upgrade programs that carriers have.
 
I understand your point of view there, however when we upgrade from our 6s models in mid-2018, they will be 3 years old. Battery condition not affecting our plans at all.

Even though it is out of warranty, a 3-year-old battery is not necessarily worn out. My iPhone 5 still works acceptably well with its original battery and it is six years old.

The 6s is still being sold new so there are a lot of people who wouldn't upgrade from their existing 6s if it was performing at full capacity. For many people a 50% reduction in performance due to throttling can affect their plans significantly as simple, normal activities like taking a quick picture become unusable.

Prior to Apple's admission they were throttling phones consumers were lead to believe the sluggishness of their phones was normal. Their phones were lasting all day on a single charge so they had no pressing need to replace the battery in the absence of the knowledge the battery was negatively affecting the performance. In that case battery condition could affect the consumer's plans greatly.
 
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What do you do if the Lightning connector got loose? Is there a repair program for it? It's a serious problem, because it randomly disconnects while charging, or while flying my drone.
i thought I was having the same problem with my lightening connector losing charge but I found out it was lint. I could not believe how much lint I got out of both my lightening connector vent and also my headphone jack (6s) and also my speakers grills were blocked with dust. I cleaned them really good and works perfectly and sounds better too.
 
My sister in-law did.
Her 6 became unbearably slow with iOS 11 so she bought an 8.

My 6 Plus was a mess after just a year. The huge performance increase of the 6S is what made me upgrade after a year, and the fact that my 6S Plus is still fast now is what has kept me from upgrading to a new iPhone.

For those that don’t use all the fancy features to begin with(like me) there is little reason to get another $700+ smartphone do the same stuff faster.

My 6S Plus has been paid off for 6 months, and I don’t feel like financing another iPhone just for the hell of it.
 
No, that's a limitation within lithium ion batteries. Voltage will start dropping below nominal at 20% charge in a healthy battery in any brand of phone that uses lithium ion technology. Any brand of phone with below nominal voltage could have a shut down if the CPU is doing something that requires more current than the battery can supply. The same thing applies to phones exposed to cold temperatures.
Total BS on your part. Why do you continue to make stuff up? Did you know other phone makers do not have this problem? They don't throttle phones because they will shutdown otherwise? This is a problem only on Apple phones.
Apple tried to hide this issue and got caught...plain and simple. Instead of a defect and recall....they throttled phones without informing their customers.
Take some time to research this issue and read all the data...then you can make an informed opinion. Otherwise you come off as an apologist....
 
Total BS on your part. Why do you continue to make stuff up? Did you know other phone makers do not have this problem? They don't throttle phones because they will shutdown otherwise? This is a problem only on Apple phones.
Apple tried to hide this issue and got caught...plain and simple. Instead of a defect and recall....they throttled phones without informing their customers.
Take some time to research this issue and read all the data...then you can make an informed opinion. Otherwise you come off as an apologist....
The attitude embodied in the post you quoted is why I have little faith that Apple will do anything different in the future. IMO, the best Apple fans are not those who blindly defend Apple, but those who hold Apple to a high standard.

Reasonable people can view the issue in different ways, and that is helpful, but dismissing the issue as a non-issue is not helpful to anybody, and certainly won't encourage Apple to do things better.
 
B.S! People will continue to buy new phones. Realistically, how many people actually buy new phones because of their slower performance?

You have way too much faith in people. And do remember, there are many tech illiterate folks who don't know anything about their phones. To them, if it's slow it's old, it's time for an upgrade. Premature upgrading, and I believe there to be plenty of it.
 
i have thought since the day that i bought the iPhone 6, it was, and still is a great product and would rather spend 30 dollars than 800 dollars getting a new battery and return to the speedy performance that it previously had.
Saving money is not a crime (apple executives have enough money).
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You have way too much faith in people. And do remember, there are many tech illiterate folks who don't know anything about their phones. To them, if it's slow it's old, it's time for an upgrade. Premature upgrading, and I believe there to be plenty of it.
You are absolutely correct. I have lost the number of times i have heard over the years that people are getting a new computer when it appears slow. All they have to do is set aside a couple of hours is backup their data, erase the hard drive and reinstall a fresh version of the OS and then the applications that they actually use. The computer will be like new again.
Saving money is not a crime and keeping the computer longer is better for the environment.
 
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Total BS on your part. Why do you continue to make stuff up? Did you know other phone makers do not have this problem? They don't throttle phones because they will shutdown otherwise? This is a problem only on Apple phones.

Think again...lithium ion batteries operate the same way for voltage during discharge regardless of brand.

Nominal voltage or higher is supplied for 80% of discharge. At 20% discharge, voltage will start dropping rapidly below nominal. Since nominal voltage is what the phones and apps are designed to work within, lower than nominal can cause problems in relation to what the CPU is trying to do. That's going to happen with any brand of phone. A simple Google search will bring up plenty of examples of Android phones shutting down this way too...which is why other OEMs only denied that they had a throttling feature to prevent shutdown, not that their phones couldn't shutdown for the same reason.

https://learn.adafruit.com/li-ion-and-lipoly-batteries/voltages

http://appleinsider.com/articles/18...k-and-how-apple-manages-performance-over-time
 
TIMO, the best Apple fans are not those who blindly defend Apple, but those who hold Apple to a high standard.

You have a strange idea of what "blindly defending" consists of considering you haven't refuted anything that I've said. What's the "blind" part supposed to be?
 
Think again...lithium ion batteries operate the same way for voltage during discharge regardless of brand.

Nominal voltage or higher is supplied for 80% of discharge. At 20% discharge, voltage will start dropping rapidly below nominal. Since nominal voltage is what the phones and apps are designed to work within, lower than nominal can cause problems in relation to what the CPU is trying to do. That's going to happen with any brand of phone. A simple Google search will bring up plenty of examples of Android phones shutting down this way too...which is why other OEMs only denied that they had a throttling feature to prevent shutdown, not that their phones couldn't shutdown for the same reason.

https://learn.adafruit.com/li-ion-and-lipoly-batteries/voltages

http://appleinsider.com/articles/18...k-and-how-apple-manages-performance-over-time
Now you are being disingenuous to the discussion...... i think this is done on purpose on your part.
Apple phones were shutting down because the battery could not provide the voltage the chipset needed.
That is a defect.......That does not happen to other phones makers on the scale it is happening to iphones.
Other phone makers do not purposely mislead their customers like Apple did in throttling iphones.
Other phone makers batteries degraded over time which resulted in them having to be charged more often. They weren't throttled as Apple did.

All batteries degrade over time......well known fact. But this does not make phones shutdown. This only happens to iphones and Apple has admitted as much. That is the defect on how the chipset handles voltage coming from the battery.

If there was no defect the phone would not shutdown at peak CPU voltage consumption. It would just consume more battery and need to be charged sooner.

But why does the phone have to die? Why doesn't the battery life just diminish over time as all batteries do?
What is wrong with Apple's battery and chipset technology that it shuts down the phone? Why doesn't it just continue to work as normal with just a degradation in battery life? That is how most electronics work......
 
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