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Apple's $99 'One to One' Tutoring Program May Be Coming to an End
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I agree completely. Plus those workshops, at least the ones I've tried to attend were waaay too noisy to concentrate on some of the intricacies of what was being explained. If they had a separate area such as a mini-auditorium perhaps, away from the noisy store itself, that would be a huge improvement, but I'd still prefer one-on-one instruction.
This service does seem kind of overkill . . . with personal setup, the multitude of workshops, Apple Support and yes, even the owner manuals which I keep on my desktop. The "intuitive" or "figure it out yourself" nature of Apple products is what sold me on them years ago and kept me in the fold.
Don't you ever get tired of defending every single move Apple makes? You must think as a normal consumer once in a while?
even iOS is not like that any more. OS X never was. Besides, vast majority of computer users are not nerds and are not fond of "figure it out yourself" or "google up the answer" approach. This is particularly true of older people.
Many of my colleagues use macs at work. I used to be amazed at how little most of them know about how to actually use them, even those who've had macs for years. (Our IT people are hardcore windows/linux guys so all mac users are on their own.) I am not talking about anything remotely fancy here. For example, many don't know how to use quicklook by pressing the spacebar! Heck, even many of my students with macs don't know how to use quicklook. And they are supposed to be the tech savvy ones, adept at learning this kind of stuff on their own. This surprised me at first but not any longer.
All these people could benefit from a program like 1 on 1 but most don't know it exists or that they need it.
Microsoft has been doing large training sessions for free when you buy s computer from them and they helped my mom a ton, who is a person who didn't use a computer AT ALL until about five years ago. A person who wants to learn will absolutely learn in a class environment. I see this as a very smart move. Whenever I am by the MS store during s class session it always seems packed. It just makes more sense.
Oh noes, the sky is falling, the sky is falling. Again. Apple changed an aspect of their retail business without first consulting the Cheetos-Eating MacRumors keyboard warriors here living in their parents basement.
All at once now, and on the count of three (with squinty eyes and a little sneer while shaking your head, to show you really mean it!): "Oooooh, the greedy Apple!"
All at once now, and on the count of three (with squinty eyes and a little sneer while shaking your head, to show you really mean it!): "Oooooh, the greedy Apple!"
I considered buying one in 1979. They (the Apple II) first became available in 1977, the year the company was incorporated.
As a boomer who by the way was reasonably tech savvy, that covered to Mac in 2011, found the 1:1 sessions helpful. I was actually looking for another session on using photos for photo management and sharing, (have issues with FB pulling from Finder and taking forever to find specific photos to share). Wanted also to take a workshop on video editing. Seems that the sessions started to disappear a year or two ago. Would have purchased another subscription when I purchase either an iMac or the 12" rMacbook. Unfortunately, my work requires a windows partition and need help setting that up. But, alas, with some other priority expenses, any new computing devices are put off until later next year.
I actually got the most use of 1:1 when I first got my Mac and was trying to organize my files that I had transferred over from my previous laptop.
I actually got the most use of 1:1 when I first got my Mac and was trying to organize my files that I had transferred over from my previous laptop.
I agree with this. Same with computer repair. The internet has made these types of things obsolete. All for free, you can't beat free.
I have a love/hate relationship with being my entire family's Apple Genius/Geek Squad. I simply don't have the patience from time to time to sit there and answer stupid questions. Actually, I don't even do laptop recommendations anymore since everyone just buys what they have on their mind anyway.
The office is almost just as bad. I upgraded an Engineer's Macbook pro to an SSD in the office and that propelled me to un-official IT status in the office. No love there, I hate it.
Apple may soon end its $99 "One to One" tutoring program for Mac and iOS users, according to a source that has provided MacRumors with reliable information in the past. Our source says Apple is stopping the program to allow retail employees to focus on hosting a greater number of free workshops, which multiple people are able to attend at once.
One to One is a long-running Apple program that allows customers who purchase a Mac to pay an additional $99 for one year of Mac, iPhone, and iPad instruction from Apple retail employees. One to One sessions include 30 or 60 minute Personal Training sessions, 90-minute Group Training sessions, and 90-minute group-based Open Training sessions.
One to One members can get help with a wide variety of topics, like getting started with an iPhone, iPad, or Mac and using Apple services like iCloud, and iTunes. Training sessions on Apple apps, including Photos, Mail, iMovie, Final Cut Pro, and more, are also included.Apple is planning to fold its One to One service into free open workshops, amid some larger changes being made to Apple's teaching methods. In the near future, workshops will be restructured around themes like "Discover" and "Create," and will be more accessible on Apple's main website.
Apple plans to honor existing One to One memberships until they expire, but will not sell new memberships to the program going forward. Customers who need assistance will still be able to sign up for dozens of free, open workshops.
Article Link: Apple's $99 'One to One' Tutoring Program May Be Coming to an End
The real question is what is gonna happen to the Creative teams? In many of the stores there are 15 or more Creatives, there's no way free workshops are gonna keep entire Creative teams occupied. Many of those Creatives were making $10 more per hour than a specialist ...$20-25 per hour specialists? I don't see this happening ...I've a feeling some of the employees will be laid off.
The program has been one of the main reasons that people switch to a Mac. Because they know that the 'one to one' caters to the specific needs of each purchaser. Free workshops are not customized to individual customers needs. While saving $99 is nice, I'd rather have individual tutoring sessions for what I don't know how to do on a Mac
lot of youtubes and whatever social media available are usless. There are lot of fake videos and etc...just to get views..or maybe explaining very general...and it becomes useless.
It was started in 1976. April 1 to be exact. And yes the Apple ll was my first computer.
SERIOUSLY??? If it was about Tim Cook being cheap he would raise the price of the service, not kill it. I think some people here don't have the faintest idea what being cheap means.
Glad that got in on the first page
. I was thinking maybe the offer would just be restricted to attractive people. Mind you, I'm sure they could get the information they want without the cash outlay... .
I believe Apple should introduce some type of guided tours for people who need them, on the computer itself.. Takes control shows you around specific apps as you launch them the first time.. You could get to choose your type of user;
I would introduce this on iOS as well of course!
- Switching from Windows
- First time user
- Light user
- Intermidiate user
- Advanced user (only highlights new features of OS version)
I would introduce this on iOS as well of course!
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BMW owners pay a premium, too. Anybody who thinks Macs are too expensive is totally free to buy a Windoze PeeCee.
Don't people know how to figure out devices and computer's? What happened to learning on your own without having your hand held? How are people suppose to learn of their own accord without having to be told what to do?