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Apple's Alleged Throttling of Older iPhones With Degraded Batteries Causes Controversy
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They already have the money for the current iPhone. And a pretty good shot at getting the sale of a second iPhone. What better way than to prematurely force the purchase of the next phone?
Apple has done a great job of instilling "android is slower than iOS" over the years. Heck, just ask the people here, they'll preach it non-stop.
Really a crummy and underhanded thing to do, by not informing the customers.
Oh, this story is going to run like crazy over random new media, because bad Apple... Despite being based on n = 1 and a self-invented hypothesis for which there's practically no proof.
They sent me an email saying to bring my phone into the Apple Store for a new battery. I made an appt. for 4:00pm and the genius informed me I'd need to leave my phone with them overnight.
Outraged, I spoke to a manager about how the email made no mention of this and asking her "who can leave their phone overnight?!" but it was no use, so I still have the defective crap they sold me.
Looking around the room that day there were so many sad customers, it seems "shock and disgust" is the new "surprise and delight" at the Apple Store, great job Angela.
Outraged, I spoke to a manager about how the email made no mention of this and asking her "who can leave their phone overnight?!" but it was no use, so I still have the defective crap they sold me.
Looking around the room that day there were so many sad customers, it seems "shock and disgust" is the new "surprise and delight" at the Apple Store, great job Angela.
Read the reddit thread. It’s not n=1 so why would you claim it is?
This is all FUD to advertise an inaccurate ad-based battery wear level app, which I won't link to. Macrumors should know better!
What are you referring to by "n=1"?
It's all just an advertisement? I'm not sure who has fear, though.
When the battery can still be replaced under warranty?!?!? The bean counters will not stand for that.
Perhaps Apple could check the warranty status before displaying the popular? As soon as it's out of warranty, the popup appears. THAT would be more Apple-like.
There's no way this is true, but if this *were* a covert way of getting people to install a malware-laden app someone's snuck into the App Store, it'd be pretty flippin' brilliant.
I agree. Correlation doesn't equal causation. Isn't it possible the the weak battery can't run the processor properly? Like my grandfather and I both trying to run 100 yard hurdle race. His battery is weaker so he won't run as fast.
On my 6s with 50% charge, all apps in the background closed I am at 911Mhz. Any other number that might be affected?
Cant believe this! I got mine replaced ONE year ago because my old one was shutting down randomly...
I’ve been considering replacing my 6S battery, as it’s getting pretty tired. This just really makes me wonder now. I noticed some slow downs, but I figured it was iOS 11.
As far as the technical aspects go, it could totally be possible for Apple to use battery health to determine the SOC governor. It’s possible the clock speeds don’t ramp up as much. I can’t imagine it would be intentional to make people upgrade, as that could be a pretty hefty class action problem. Anything is possible, I suppose.
As far as the technical aspects go, it could totally be possible for Apple to use battery health to determine the SOC governor. It’s possible the clock speeds don’t ramp up as much. I can’t imagine it would be intentional to make people upgrade, as that could be a pretty hefty class action problem. Anything is possible, I suppose.
Stating the thread is "huge" is all relative. Count the number of people in that thread and compare that number to how many iPhones Apple sells each year. Maybe it's not as big as a problem as your anecdotal evidence makes you think it is.
That being said, I'm not debating that you or anyone else is having a problem. Honest question here so don't take it the wrong way: Assuming what the Reddit user is claiming is true, would you rather Apple throttle the CPU and have your battery last longer throughout the day or run CPU as normal and run out of battery more quickly?
That is exactly what happens. However, the issue is Apple didn't tell customers they will be throttling their devices if the battery degrades to a certain point. So most customers will see their phone moving really slow and laggy and not think "oh I need to replace the battery". They would think they need a new iPhone because their current one is now just old and slow.
Yeah, I agree. There's nothing illogical here. The issue is how it's being positioned/what's being communicated.
The issue for me is two fold: 1) tell me that's the case, and I'll replace the battery (there are some folks saying Apple won't replace the batter until it "fails" even though this issue is cropping up even on "good" batteries) and 2) Apple should be upfront about a degraded experience AND should stop badgering older iPhones to upgrade to a shiny new iOS that will cause your experience to degrade. My wife never upgraded her iPhone (still on iOS9) and her experience is MUCH better than mine (matching phones) as I'm the one who upgraded. But she is annoyed that every few days she has to reject the constant upgrade notice.
So to Apple - STOP demanding we upgrade, first off, and second, be upfront about the effect of batteries. They are not lasting the way Apple is saying they do.
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Is this true? That would be nice to know. Any link to evidence on this? I've not used Android (yet) so I have no experience.
They could simply display a message, something like: "your battery is too old/damaged and you should replace it, in the meantime we're slowing down your phone in order to preserve the battery".
If one is taking courage every other time, it becomes second nature very quickly.
Not that difficult for Apple these days.
Real courage would be to admit to any wrongdoing.
I have no problem with iOS throttling the CPU when the battery degrades beyond a certain point to prevent shutdowns, but the OS should TELL THE USER THIS IS HAPPENING.
