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Apples credibility is officially down the toilet.
- Thread starter JD914
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Well then that's your fault. Please, stop boo-hooing and return your phone if it's defective. If it's not defective, then shut up.
And since you're not an investor, you're a consumer none of that means anything to you.
Also, that's the real world.. if you can't deal with it there are bridges around. Deceit has been around long before Apple and is considered "good business".
I was just about to say this same thing.
Also, it seems like most of the lying is coming from the Q&A. Steve basically just said that they JUST found out about this issue, as in, through the (undoubtedly, hopefully) years of research and planning that went into the iPhone 4, they NEVER knew about the antenna issue? Like, they JUST found out, after people freaked out? Really? That means one of two things, and neither is good. Either you're full of ****, steve, or your precious company of engineers BLOWS at their jobs.
When you pay domain fees for this site and assume ownership of Macrumors.com you can request people to leave.
When you pay domain fees for this site and assume ownership of Macrumors.com you can act like your opinion matters.
I'm not an investor? I have shares of Apple stock in my 401K as well as by themselves. I have every right to complain, and even customers, loyal or first-time, have every right to complain as well, even if they have a WORKING phone.
Company fraud headed by the CEO himself at a live news conference is nothing to laugh about. Sure, it isn't like they're poisoning us with carcinogenic chemicals and denying it. It isn't life or death. But it's freaking serious nonetheless and really makes me question Apple as a company.
He's up there lying to millions of users, news outlets, and doesn't seem to care. More frightening, neither do the majority of you. Perhaps it really is only a phone, and integrity and honesty from a CEO isn't to be expected anymore. That's a whole nother sad sad story...
Company fraud headed by the CEO himself at a live news conference is nothing to laugh about. Sure, it isn't like they're poisoning us with carcinogenic chemicals and denying it. It isn't life or death. But it's freaking serious nonetheless and really makes me question Apple as a company.
He's up there lying to millions of users, news outlets, and doesn't seem to care. More frightening, neither do the majority of you. Perhaps it really is only a phone, and integrity and honesty from a CEO isn't to be expected anymore. That's a whole nother sad sad story...
I already returned 2 iPhones and 2 bumpers today. Going to look at the HTC Aria now. Like BGR said, funny that SJ reported how many phones were returned to AT&T and did not mention the Apple store...I wonder why? He also mentioned that he received 5k emails stating that the phone works perfect, but never stated how many he received stating it did not work. Stating the facts to those that dont really listen. 50% of my phone calls dropped from the Antenna attenuation, for them to say here spend 200$ on this brilliant looling phone and put a case over it just tells me that they're not really into fixing the issue when they say they have been busting their hump for the last 20ish days. When it's fixed, I'll reconsider. On a side note, I've had all 4 iPhone's on launch day.
The slides regarding returns and calls to applecare are complete strawmen and he knows it.
For every person that actually took the time to call applecare about an issue they knew couldn't be fixed over the phone, or went through the massive hassle of actually returning it - how many others do you think have an issue and haven't done either of those things?
His response today was to essentially tell everybody why he is right, everybody else is wrong and screw all your data points and go home.
I have some apple products and some PC, but come on guys - let's call a spade a spade here and acknowledge Jobs basically lifted a middle finger to everybody with complaints and then condescendingly offered a free $1 bumper to shut them up.
In case you still can't see the reality distortion field in effect, consider this quote:
"We love our users so much that we built 300 Apple retails stores for them to give them the best buying experience in the world"
Seriously? Really?
For every person that actually took the time to call applecare about an issue they knew couldn't be fixed over the phone, or went through the massive hassle of actually returning it - how many others do you think have an issue and haven't done either of those things?
His response today was to essentially tell everybody why he is right, everybody else is wrong and screw all your data points and go home.
I have some apple products and some PC, but come on guys - let's call a spade a spade here and acknowledge Jobs basically lifted a middle finger to everybody with complaints and then condescendingly offered a free $1 bumper to shut them up.
In case you still can't see the reality distortion field in effect, consider this quote:
"We love our users so much that we built 300 Apple retails stores for them to give them the best buying experience in the world"
Seriously? Really?
You honestly are the whining little ***** in this thread.
I think you need your eyesight checked if you think I'm whining. I'm telling you to do what any other consumer would do.
If you had a nokia phone that was ****, you'd return it. If you had a samsung phone that was ****, you'd return it. If you have an apple phone that's ****, you cry? Doesn't make sense.
If you buy a product and it turns out to have a defect.
RETURN IT!
If you buy a product that turns out to be defective and you do not want to return it .... this says something about you.
Who in their right mind would keep a defective item? ???
.
RETURN IT!
If you buy a product that turns out to be defective and you do not want to return it .... this says something about you.
Who in their right mind would keep a defective item? ???
.
murdercitydevil said:
Not to beat a dead horse, but if you are really this upset over it, then the best thing you can do is return the phone. Get your money back and give it to one of their competitors.
Beyond that, what would you like Apple to do? Would you keep a defective phone if they admitted they lied?
I just don't get it. Whatever they say or do, there will always be complaints or some excuse as to why people aren't returning the phone. S**t or get off the pot.
Oh, here we go with comparing defective phones to Nokia, Motorola, or any other company and what a user would do. "They'd just return it"
True, they/I would. But this isn't the same circumstance as other phones that fail in certain areas. This was a KNOWN defect and was covered up with bumpers, cases, "holding it wrong" emails etc for damn near a month. And just when the customers are expecting it to be acknowledged, the CEO of said company stands up to a crowd and throws the middle finger to every shareholder, customer, and blog crew on the internet.
Not cool. It's way more than "return your phone" (which I will be doing). I'm now debating whether to sell every MacBook Pro I own and simply go back to Windows. I'm that disturbed by his arrogance.
True, they/I would. But this isn't the same circumstance as other phones that fail in certain areas. This was a KNOWN defect and was covered up with bumpers, cases, "holding it wrong" emails etc for damn near a month. And just when the customers are expecting it to be acknowledged, the CEO of said company stands up to a crowd and throws the middle finger to every shareholder, customer, and blog crew on the internet.
Not cool. It's way more than "return your phone" (which I will be doing). I'm now debating whether to sell every MacBook Pro I own and simply go back to Windows. I'm that disturbed by his arrogance.
Listen damn a Nokia and a Samsung the point I was making is you telling people to leave !!!! Their is much more to this site then iPhones. Having a problem with my iPhone doesn't automatically equal a problem with my Mac.
Oh, here we go with comparing defective phones to Nokia, Motorola, or any other company and what a user would do. "They'd just return it"
True, they/I would. But this isn't the same circumstance as other phones that fail in certain areas. This was a KNOWN defect and was covered up with bumpers, cases, "holding it wrong" emails etc for damn near a month. And just when the customers are expecting it to be acknowledged, the CEO of said company stands up to a crowd and throws the middle finger to every shareholder, customer, and blog crew on the internet.
Not cool. It's way more than "return your phone" (which I will be doing). I'm now debating whether to sell every MacBook Pro I own and simply go back to Windows. I'm that disturbed by his arrogance.
Actually as a CEO if you stood up infront to a crowd and throw a middle finger out there, in our society that'd be "epically cool."
Bawstun: I'm not an investor? I have shares of Apple stock in my 401K as well as by themselves. I have every right to complain, and even customers, loyal or first-time, have every right to complain as well, even if they have a WORKING phone.
(i wonder how those shares of apple have performed since you've owned them? And how does that performance compare to other companies in your 401k? And based on that, will you be sending Steve a christmas card for personally carrying your 401k over the last 3 years?)
Bawstun: He's up there lying to millions of users, news outlets, and doesn't seem to care. More frightening, neither do the majority of you. Perhaps it really is only a phone, and integrity and honesty from a CEO isn't to be expected anymore. That's a whole nother sad sad story...
(would be interested in what stats that he was throwing out there you consider to be incorrect)
(i wonder how those shares of apple have performed since you've owned them? And how does that performance compare to other companies in your 401k? And based on that, will you be sending Steve a christmas card for personally carrying your 401k over the last 3 years?)
Bawstun: He's up there lying to millions of users, news outlets, and doesn't seem to care. More frightening, neither do the majority of you. Perhaps it really is only a phone, and integrity and honesty from a CEO isn't to be expected anymore. That's a whole nother sad sad story...
(would be interested in what stats that he was throwing out there you consider to be incorrect)
I told one person to leave, not the entire populace. It's been done before, try "search".