- Aug 23, 2020
It’s useless with Apple Stores “temporarily closed” in California. I know at least a dozen people who have a valid warranty claim but cannot get the replacement product because Apple requires customers to put a “hold” on their credit/debit card for the value of the product new. (Even though they are for sure sending you a someone else’s problems Refurbished). This is a denial of reality when so many are starving to eat. Even before Covid-19, most people couldn’t afford a $400 emergency. Apple thinks people just have extra money or credit lying around. Trillion dollar greed. I spoke on behalf of a few clients to Apple and they wouldn’t budge. File a complaint with the State and FTC. People really need devices that work with the fires and coronavirus. I am deeply disappointed with Apple.