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They have successfully demonstrated that they are not a business class or mission critical service and cannot be relied upon.

Hey, for you people that think Apple should have 100% uptime for a free consumer service, here's the deal: they will be the first to tell you they're not business-class. They're not mission critical. Read the terms and conditions service for iCloud. It is specific. It only commits to best attempts at service. It's for consumers.

Folks, read the iCloud terms and conditions carefully. Understand what it is - and what it is NOT.

http://www.apple.com/legal/icloud/en/terms.html

Specifically: YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. APPLE AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN PARTICULAR, APPLE AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) YOUR USE OF THE SERVICE WILL BE TIMELY, UNINTERRUPTED, SECURE OR ERROR-FREE; (III) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF THE SERVICE WILL BE ACCURATE OR RELIABLE; AND (IV) ANY DEFECTS OR ERRORS IN THE SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICE WILL BE CORRECTED.

APPLE DOES NOT REPRESENT OR GUARANTEE THAT THE SERVICE WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND APPLE DISCLAIMS ANY LIABILITY RELATING THERETO.

Gang, I'm no lawyer, and I don't work for Apple. They're only providing a CONSUMER service as is, and if something doesn't work right, it's free and they are within their legal rights to fix it or not fix it. PR is going to dictate this response. This service is for consumers, not for businesses...and there's no uptime dictated by terms of service, nor functionality implied.

100% uptime is just not realistic with any cloud service. Anything less than that seems unacceptable to some of you...and I think you don't work in IT.
 
I hate to troll - but...

Wow. "I remember the rolling Siri blackouts of 2012. Thousands of whining self-absorbed 20-somethings roaming the streets unable to see whether it was going to rain or where their next sushi was going to come from. It was hell."

LOL I'm sorry that's hilarious (and a sad commentary on our modern day society). I tend to picture scenarios when described, that was a good one. :)
 
Still not resolved.

Trying to buy the Gods & Kings expansion pack for Civ V; the store keeps telling me that my card is invalid. The grocery store I just got back from disagrees.
 
Thank goodness these iGadgets were designed with miniscule storage,
no way to expand storage and no ports to do highspeed local back ups.
Sometimes innovation is just inconvenient.

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Gmail had a significant outage a week or so ago, too.

So you're say that everybody's junk is junk?
That the simple and it just works stuff is just as bad as everything else?
Except some people amusingly pay more for it?
Do you really want to do that?
 
Computer says No

little-britain-usa1.jpg
 

as it turns out, it was the issues at Apple that caused my password problems with encryption backups last night and this morning.

u should not be so quick to post a reply next time. 2+2 = 4 not 3 or 5
 
Just one of the many reasons why cloud storage is a bad bad idea.

Other reasons:
- Security
- Lack of connectivity everywhere
- Internet provider problems (lagging, busy, cant connect, etc.)
- content access based on a company rather than yourself

Yet so many people think cloud computing is the future, if it is we're in for a horrible future.

You forgot to mention EMP. Although if we get nuked I would guess no one will care.

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Down here for me too. I sent a message to my wife on her @me.com account and it says it can't deliver it. But sending it to her to her iPhone account sends a text message via the AT&T Text messaging service...which is "green" on the iPhone iMessage app...so it just cost me .25 cents to send it when normally it would be free.

WTF is going on?

.25 for one text msg?
 
This is why I prefer to have everything stored locally on my device and end up getting the highest capacity I can. A huge drawback of cloud computing is that someone else has to maintain your access.

I wonder how many people had a critical file they couldn't access in iCloud today? Good for managing contacts and calendars but not reliable enough for anything else.

I wish more people thought like that... :(

Glassed Silver:mac
 
as it turns out, it was the issues at Apple that caused my password problems with encryption backups last night and this morning.

u should not be so quick to post a reply next time. 2+2 = 4 not 3 or 5

No it wasn't. Decryption is done locally.
 
You really dont get it do you.

Apple Cloud (lets call it 'Cloud A') - One datacenter in the US.
Other (e.g Amazon) Cloud ('Cloud B') - 15+ Datacenters (note: as of 2010) located across the globe.

Obviously with ANY cloud from ANY provider there WILL always be outages, but as it stands, Apples cloud is not anywhere near being as reliable or stable as their rivals. While its certainly getting a hell of a lot better, outside the US transfer speeds can still be laggy and poor.

Do you actually have insider knowledge of the configuration of the Apple systems or are you just assuming based on things you've read on forums and rumour websites?

Whilst there may only be one or two Apple owned data centres I would be amazed if they weren't using additional facilities to spread the load or replicate for failover. Plus we know for a fact that at least some part of iCloud runs on Amazon and Microsoft clouds and that the majority if not all of content delivery is provided by Akamai.

I've never seen anything to suggest Apple's online services are any less reliable than others either. Google and Amazon have had some pretty bad outages over the last year or two, far worse than anything Apple have experienced.

Part of the problem with very cheap cloud services (such as iCloud) is that it simply wouldn't be cost effective to provide the highest level of fault tolerance as that kind of tech is very, very expensive. Last time I checked the VMware bells and whistles package cost around $20k a server.
 
No it wasn't. Decryption is done locally.

so ur saying, that my encrypted backups on icloud are pass-worded locally? that would make no sense. why then would u backup to icloud, if u need to be at ur local pc with itunes to access them?
 
Total FAIL. MobileMe REDUX.

Jeez. Exaggerate much?

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I hate to troll - but...

Wow. "I remember the rolling Siri blackouts of 2012. Thousands of whining self-absorbed 20-somethings roaming the streets unable to see whether it was going to rain or where their next sushi was going to come from. It was hell."

Heh. Nice one. :)
 
You really dont get it do you.

Apple Cloud (lets call it 'Cloud A') - One datacenter in the US.
Other (e.g Amazon) Cloud ('Cloud B') - 15+ Datacenters (note: as of 2010) located across the globe.
While I'm sure Amazon has more than Apple, Apple has more than 1. Don't know how they structure data flow and location, though.
 
so ur saying, that my encrypted backups on icloud are pass-worded locally? that would make no sense. why then would u backup to icloud, if u need to be at ur local pc with itunes to access them?

The local credentials are used - so that identifying yourself with the proper credentials is all that is needed.

Any secure cloud service will encrypt at the source - the clear text is never on the wires or across the cloud servers.

Even using SSL or similar encryption on the wire isn't secure - the clear text will be visible on the server even if the server does strong encryption before sending it to persistent storage.

You do not want the cloud to be able to see your data.
 
My iMessage only works 10% of the time anyway. I got iMessage as soon as they released it, and it's never been reliable.

Since we got an unlimited ripoff texting plan just for my grandma and mom, I just use SMS because iMessage rarely works.

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While I'm sure Amazon has more than Apple, Apple has more than 1. Don't know how they structure data flow and location, though.

I get 30mbps when downloading stuff from iTunes. Apple servers are fast for iTunes at least.
 
After receiving and writing several emails this morning, suddenly error messages appeared that the server couldn't be found/connected. Spent at least two hours troubleshooting (Apple's website still referred to a resolved outage several months ago).
Gave up after multiple resets of all Mac & iOS devices, plus some app deletions . FINALLY, an admission that the Apple iCloud servers were down.
Wish that had been posted earlier - before I spent enough time trying to fix it that I had to "undo" my fixes later.
However, this is a reminder that local backup and storage for critical data is way more reliable than any cloud, although using both could be an advantage. Depends on what is being stored where.
 
Perhaps thousands of developers trying to download dozens of wwdc videos had something to do with this ? In any case, it's not been possible for me to view any of them since they were posted on-line...
 
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