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Apple's iPad Battery Replacement Program Forgoes New Battery, Replaces iPad

another thing I don't like is that I have to give them my device. it's hard to make sure all your data are deleted since the system is locked down and there is no open file system. with my notebooks I either securely delete the HD or even remove it when I sell it.

companies will not like this......

but then I guess less then 5% of people ever change their battery on a mobile device. I did on my iPod's but that was do it yourself.:cool:
 
God, I wish you fanboys would get your heads out of your...... *ahem*

When you get outside of fanboy vacuum and gain som clarity, you'll see:

It's a ridiculous thing to have to send in your hardware to replace something as trivial as a battery. Not to mention you have to pay $105.95 just for a new battery, and they don't even have the decency to do a simple memory transfer before sending it back to you! What a joke. Apple is a joke.

http://www.pcworld.com/article/191498/ipad_swapped_if_its_battery_fails_apple_says.html
 
macshill3 said:
God, I wish you fanboys would get your heads out of your...... *ahem*

When you get outside of fanboy vacuum and gain som clarity, you'll see:

It's a ridiculous thing to have to send in your hardware to replace something as trivial as a battery. Not to mention you have to pay $105.95 just for a new battery, and they don't even have the decency to do a simple memory transfer before sending it back to you! What a joke. Apple is a joke.

http://www.pcworld.com/article/191498/ipad_swapped_if_its_battery_fails_apple_says.html
Click to expand...


I should hope that by 2010 Apple has taught the industry its lesson when it comes to moving parts, sliding covers, and tinker-toy engineering.

http://droidie.com/2009/11/20/the-droid-battery-cover-problem/

Under normal usage, iDevices rarely if ever need their batteries replaced. There is absolutely no reason for a removable battery given today's battery technology.
 
jragosta said:
......................................


It's not a warranty - you're even more confused than the person above. It's a replacement program. You only spend the $100 IF your battery fails. So, if you happen to have a bad battery (after the warranty expires), you can choose to either buy a new unit ($499 to $829) or spend $100 to swap your unit for a refurb. If your battery doesn't fail, you're obviously not going to spend the money. No need to consider statistics at all.
...........................................
Click to expand...

Well, I keep my devices for a very long time. In fact on all of them either the battery or the HD failed and I still have them.

With an 829 dollar iPad I assume I will keep it for 5+ years in service. So it's likely I will need a battery. I still use my iPhone 2G as an iPod touch and plan to do so for some more years.

Just because you don't use the device in a way that makes it likely to encounter a battery swap doesn't mean other people are confused. They just have a wider horizon..........

*LTD* said:
I.........................
Under normal usage, iDevices rarely if ever need their batteries replaced. There is absolutely no reason for a removable battery given today's battery technology.
Click to expand...


reread my post above. the red part. gee, read first then post. as you see I will likely encounter this issue and I have in the past. You are wrong. Reposting doesn't make you right.
 
daveschroeder said:
Uh, what?

"Expecting problems?"

You mean, expecting that a battery known to have a finite lifetime will eventually need to be replaced? In the same way that Apple has done for battery replacement programs for the millions of iPods and iPhones sold?

You mean those kinds of "problems"?

And yeah, when the battery is "dead" (aside from the fact it wouldn't be completely dead), just plug it in. The battery doesn't need to have any charge whatsoever to sync it.
Click to expand...

Uhmmm, when my iPhone is at 0% I can't sync it. If I plug it in it displays a Battery showing it's charging, after like 5 minutes it turns on and iTunes detects it. If they use the same mechanism for the iPad then what all these people are saying is false. You CANNOT sync with 0% power battery.
 
*LTD* said:
I should hope that by 2010 Apple has taught the industry its lesson when it comes to moving parts, sliding covers, and tinker-toy engineering.

http://droidie.com/2009/11/20/the-droid-battery-cover-problem/

Under normal usage, iDevices rarely if ever need their batteries replaced. There is absolutely no reason for a removable battery given today's battery technology.
Click to expand...

3 separate products:

http://technology.timesonline.co.uk/tol/news/tech_and_web/article1725627.ece

http://www.cpsc.gov/cpscpub/prerel/prhtml04/04201.html

http://www.ilounge.com/index.php/news/comments/apple-blames-ipod-nano-fires-on-faulty-battery/

hahaha It's literally like shooting fish in a barrel! :D

And taking subjective thoughts from you is like accepting a "say no to drugs" lecture from someone w/ white powder under their nose! :p

lol You make it sooooo easy!
 
goobot said:
fail. this shows they are expecting problems. not to mention if the battery is dead how the hell am i going to sync it?
Click to expand...

Wow, you're an idiot on two levels.
1. All batteries are going to die eventually, so yes they are expecting the battery to fail after 3 years or so
2. If you connect it to the computer to sync, it doesn't matter if the battery is dead. It's getting power through the cable from the computer
 
With all due respect...

lilo777 said:
What do you expect? Read the fine print. "Your" iPad/iPhone does not belong to you. Only your contracts does :D
Click to expand...

There is NO contract whatsoever. If you purchased the 3g version (as I did) you can turn the 3g access on or off at any point (like if you reach your limit). You can also opt to bump to unlimited access. You can also opt only to enable the 3g access for a trip, etc. Where is the downside in this? Oh, by the way, the monthly UNLIMITED is about half the cost for capped access from the big clueless V.

As far as ownership goes, you are making stuff up.

Only in this thread could folks actually complain about getting a new or essentially new replacement for $99 if the battery needs to be replaced.

If you are a "real" poster, I apologize... but if you are a shill, then...
 
mrubin7 said:
Wow, you're an idiot on two levels.
1. All batteries are going to die eventually, so yes they are expecting the battery to fail after 3 years or so
2. If you connect it to the computer to sync, it doesn't matter if the battery is dead. It's getting power through the cable from the computer
Click to expand...

Have you ever used an iPhone OS device? iPod touches and iPhones need atleast 5% battery power to be able to sync, otherwhise iTunes will not detect your device.. everytime my iPhone dies because the battery is empty I need to plug it into the USB for atleast 5 minutes then it turns on automatically. During those 5 minutes it's NOT possible to sync, SO IF THE BATTERY IS DEAD and it doesn't charge at all, YOU CAN'T SYNC it.
 
macshill3 said:
3 separate products:

http://technology.timesonline.co.uk/tol/news/tech_and_web/article1725627.ece

http://www.cpsc.gov/cpscpub/prerel/prhtml04/04201.html

http://www.ilounge.com/index.php/news/comments/apple-blames-ipod-nano-fires-on-faulty-battery/

hahaha It's literally like shooting fish in a barrel! :D

And taking subjective thoughts from you is like accepting a "say no to drugs" lecture from someone w/ white powder under their nose! :p

lol You make it sooooo easy!
Click to expand...

This easy?

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=105192

http://www.tipb.com/2009/08/14/iphone-3gs-99-pure-satisfaction/

http://iphone.tmcnet.com/topics/iph...all-smartphone-customer-satisfaction-2008.htm

Non-removable batteries.

Apple devices have without any doubt the highest satisfaction ratings in the industry. All the time. Year after year. That goes for notebooks as well.

I think you know where you can put your anecdotal information. ;)
 
I know this statement will be ignored by the people that need to be reminded of this, but...

What's with the name calling? You guys are behaving like a bunch of junior high school kids. Calling someone an idiot, an imbecile, or a fool does not give your argument extra weight, it detracts from the point you seem to think you're making.

If you can't intelligently support your opinions, then maybe you need to think them through a bit better until you can.
 
xraydoc said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

User damage makes it inelegable for battery replacement?

So if I've got a small dent at the corner of the ipad I've been using for two years daily they would refuse my battery replacement? Personally, I'd sue Apple in small claims court if they refused a battery replacement on an otherwise perfectly functional unit.
Click to expand...



No no. It's for if you have broken the glass/done some serious damage to the unit. Or if there's a functional issue with the unit, ie the unit's backlight has failed in conjunction with the battery after the limited warranty period.
Apple will still be able to repair/swap the unit but there would be a higher cost associated. A service cost as supposed to a battery replacement program cost. The replacement unit would have a 90 day warranty unless the original/extended warranty is longer. If it's just general wear and tear then your dint should be fine. :)

On another note, why would you want to sue? What if you lost the case? That seems a tad opportunist to me. :eek:
 
Serelus said:
Have you ever used an iPhone OS device? iPod touches and iPhones need atleast 5% battery power to be able to sync, otherwhise iTunes will not detect your device.. everytime my iPhone dies because the battery is empty I need to plug it into the USB for atleast 5 minutes then it turns on automatically. During those 5 minutes it's NOT possible to sync, SO IF THE BATTERY IS DEAD and it doesn't charge at all, YOU CAN'T SYNC it.
Click to expand...

Interesting, I'll have to try this with my Touch. I've never let it drain that far - but with my older 3G iPod I know this wasn't the case.
 
Apple is known for changing chipsets and hardware designs during the years so that they can produce the products much cheaper.

However there is always the possibility that the new chipsets don't work the same way the old "more expensive" ones do.

Like in the MBP when they replaced the Firewire chipsets and some audio hardware stopped working because Apple used a chipset that had certain flaws.

I guess most people don't want to get a new product that might have new flaws just because they need to change the battery.
 
Not to mention that all of his links are quite old, from before Apple started designing their own (non-removable) batteries.

Personally I have a 26-month-old Rev A. Macbook Air that still has 93% of its original battery capacity, and I have horrible charging habits with it. I also have a Macbook Pro from July with 70 charge cycles that still has 100% of its original capacity. My 1st gen iPod Touch also still lasts longer than I ever need it to.

I'm sure there are still bad batches occasionally, but in my experience their newer batteries have been great since they started designing them on their own.
 
Westside guy said:
I know this statement will be ignored by the people that need to be reminded of this, but...

What's with the name calling? You guys are behaving like a bunch of junior high school kids. Calling someone an idiot, an imbecile, or a fool does not give your argument extra weight, it detracts from the point you seem to think you're making.

If you can't intelligently support your opinions, then maybe you need to think them through a bit better until you can.
Click to expand...

"I know you are but what am I?!" lol ;)

...all kidding aside, I agree 100%. A few weeks ago I watched a documentary (PBS or some such station) about the internet and whether all this "technology" was improving or hindering humanity's overall well-being. Through examining many differing cultures, from the U.S. to the U.K. and all the way to South Korea, technology is either good or bad depending on the countries/cultures approach. South Koreans teach their children from a very young age the pro's and con's of technology, how to properly use it and how to treat each other. Any amateur psychologist knows the dangers that anonymity will bring to humanity; most people will do as they truly wish when they believe no one is watching. More often, humanity has lost its way through the anonymity of the internet, treating each other with disrespect and contempt when hiding behind the guise of their screen names and ISP's. What kind of example are adults setting for the future generation(s)?
 
The battery should last for at least 3 years, and people should not have to pay an additional fee to get it replaced. That's what quality companies do.

Here's something to think about: The Intel CPU, memory and hard drive in your Mac products are all backed by, at least, three years of warranty (for consumers) and yet when they enter your Mac product, it is immediately reduced to one year.

I call that a rip-off.

p.s. The Corsair HX 850W PSU in my PC comes with a warranty period of seven years.
 
mlblacy said:
There is NO contract whatsoever. If you purchased the 3g version (as I did) you can turn the 3g access on or off at any point (like if you reach your limit). You can also opt to bump to unlimited access. You can also opt only to enable the 3g access for a trip, etc. Where is the downside in this? Oh, by the way, the monthly UNLIMITED is about half the cost for capped access from the big clueless V.

As far as ownership goes, you are making stuff up.

Only in this thread could folks actually complain about getting a new or essentially new replacement for $99 if the battery needs to be replaced.

If you are a "real" poster, I apologize... but if you are a shill, then...
Click to expand...

Another one fooled by Apple. Yes Apple is giving away new devices for $99 (if you believe so)
 
nice...great move by apple...

i wonder one thing...will they replace it with the original ipad or the one during that time? (like if in 2013 they will update it, will they replace the current ones with new models or with the same ones)
 
Master Chief said:
The battery should last for at least 3 years, and people should not have to pay an additional fee to get it replaced. That's what quality companies do.

Here's something to think about: The Intel CPU, memory and hard drive in your Mac products are all backed by, at least, three years of warranty (for consumers) and yet when they enter your Mac product, it is immediately reduced to one year.

I call that a rip-off.

p.s. The Corsair HX 850W PSU in my PC comes with a warranty period of seven years.
Click to expand...

News flash: This has nothing to do with Apple. Dell and probably every other major PC company work the exact same way. This is part of how companies like this get the parts for less than you would normally pay to buy the part yourself; the OEM part supplier has less warranty service to pay for, so they can offer the part for a lower price.

If you have ever built a computer you will know that you can usually buy either Retail or OEM parts. One of the main differences in the two is usually the warranty; retail parts often have 3 years while OEM have 1 year. Apple, Dell, etc. all get OEM parts (that's basically what OEM means- parts meant for equipment manufacturers).
 
bedifferent said:
However, after reading the article and the following comments it seems logical that Apple would rather obtain iPad's. This program strengthens Apple's insistence in maintaining quality and environmental control by recycling parts and reissuing systems that are mechanically sound. E-waste is a MAJOR contributor to environmental toxins as more companies are producing cheaper "throw away electronics". With cheaper electronics arrives the tendency for consumers to simply discard their electronics rather than recycle used parts and properly dispose of parts unused. I commend Apple for demonstrating to electronic as well as companies in general that environmental awareness does not equate to bad business. Kudos.
Click to expand...

Finally, someone on this forum who actually reads and then puts in a little effort into thinking.

If I may be so bold as to generalize, most people will not properly recycle their old batteries if you give them the option to replace it themselves. They will think about it for a nano second, then give up because they A) won't know where to look for the proper facilities, or B) the proper facilities will be too far away or C) they are just to plain narcissistic and lazy.

By making the battery non-user replaceable this gives Apple more control over the life of the product, including the recycling. This could be a good thing, because recycling electronics can be complicated and most people will get it wrong. More manufacturers need to be doing cradle to grave control.

And for those who feel their "freedom" is being impinged by Apple's control. Really? There are lots of other consumer choices, please don't let the door hit you on the way out.
 
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