Apple's Online Stores Mysteriously Offline

[paulgarb]

The fact that it is up for some could be as simple as some sort of load balancing or DNS crap going on. I could be completely wrong though. It's obviously something a little skewy on an impressively massive website.

How does http://17.149.156.10/ go?

Not getting that either - any other UK folk having any different experience?

 

[pewra]

Not necessarily. That URL times out too.

That makes no sense. From my UK, FR and AU servers it responds perfectly and completely.

 

[axcurtis]

Still not available at 12:11 p.m. EDT.

 

[King Flamez1]

Still not available at 12:11 p.m. EDT.

available for me @ Canada

 

[belvdr]

That makes no sense. From my UK, FR and AU servers it responds perfectly and completely.

Sure it can make sense. If it were an IP routing issue (which seems more and more likely based on the varying reports), then some folks might get there and others not. I've seen some ISPs cut routing due to expired peering agreements. That's always a pain.

 

[Chappers]

Not getting UK store 17:13 hours

 

[MonkeySee....]

Not getting that either - any other UK folk having any different experience?

No joy for me also.

From the UK

 

[03jcrhr]

Meaningless statistic.

Meaningless post

 

[King Flamez1]

working fine in canada


new thumb drive, if that wasn't already there


under the new to store section

 

[pewra]

Sure it can make sense. If it were an IP routing issue (which seems more and more likely based on the varying reports), then some folks might get there and others not. I've seen some ISPs cut routing due to expired peering agreements. That's always a pain.

You are probably right there.

Even on addresses that return the proper pages, the traceroute is utterly nuts. 34 (ED:49) hops to 17.149.156.10, almost all of them within level3. I'd be interested in seeing the traceroute from someone else actually

 

[Strobe]

store just loaded for me a minute or two ago in the US

 

[xionxiox]

lol You can access the store using the Tor Browser.

 

[belvdr]

You are probably right there.

Even on addresses that return the proper pages, the traceroute is utterly nuts. 34 hops to 17.149.156.10, almost all of them within level3. I'd be interested in seeing the traceroute from someone else actually

I'm surprised you're getting there at all with 34 hops. Most packets have a TTL of 30 hops. My traceroute is stopping right after AT&T. Nothing being returned after that.

I'm guessing someone has either messed up a BGP update or a peering agreement is in dispute, although I haven't seen the latter much any more.

 

[Coolio-Alert]

Not working for me in Ontario.

working fine in canada


new thumb drive, if that wasn't already there


under the new to store section

 

[BreuerEditor]

back up for me (US)

 

[apolloa]

UK store has stopped working again for me too??? It worked for about 20 mins then stopped again. interesting...

 

[garylapointe]

Data center changes?

How about they're switching to the new data center and the DNS hasn't propagated properly?

Although they should still have a backup page at the old location. But that's my guess....

Gary

 

[Ahmadg14]

Doesn't mean anything. They'll just come back later and buy whatever they wanted.

It's not like 6.6 million vanishes never to return. It's pushed to a later time in the day.

Kinda meaningless comment.

Well, except for maybe impulse buyers

 

[King Flamez1]

Not working for me in Ontario.

working for me in the GTA

 

[belvdr]

UK store has stopped working again for me too??? It worked for about 20 mins then stopped again. interesting...

It's this exact reason why I think IP routing is to blame for the outage. It comes and goes and comes and goes.

How about they're switching to the new data center and the DNS hasn't propagated properly?

Although they should still have a backup page at the old location. But that's my guess....

Gary

See my post about that thought. I don't see Apple moving to one data center for all hosting. There's too much risk.

 

[Meldar]

I have to say...given the store is reportedly working fine in other countries or localizations, it could be that there was a minor (or major) problem, but also, it's kind of funny to see the kind of speculation that can be spawned here. iPhone 5? iPad 3? Sure, why not?

Perhaps it's a new whiter-than-white USB cable! Or perhaps some database architect made a boo-boo. The world may never know.

 

[Apple...]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)



Apparently everyone's getting voted down.

apple store is down and you get voted down, you get it now?

Yes! Thanks for clearing that up.

 

[pewra]

I'm surprised you're getting there at all with 34 hops. Most packets have a TTL of 30 hops. My traceroute is stopping right after AT&T. Nothing being returned after that.

I'm guessing someone has either messed up a BGP update or a peering agreement is in dispute, although I have seen the latter much any more.

I thought it was a bit strange too, I don't think the output of traceroute was entirely correct in that case. Time will tell, I suppose

 

[ladytonya]

Working fine here in NC. It was down earlier, but came back up about 30 minutes ago.

 

[yeah]

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