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Business Users

I note that Dell is at the top of the heap here with just about 25% - I also know that just about every business that I walk in to has at least one Dell sitting there (our entire company uses Dells). Why - really really really good customer support and service.

Here's what I mean - my last Dell laptop for work had just about every piece replaced on it over the three year lease (from Dell, I might add). We're talking everything except for the case plastics. When my laptop would die, I could phone up Dell and get someone on the phone - on any day, at any time. Literally once I couldn't get it to start at quarter after midnight on a Sunday and I called, wanting to leave a message and got someone.

Next - they dispatched someone the next day to fix it. I was back up and running by noon on Monday.

Now, I know this type of service exists in some big cities in the US, but a colleague of mine gets this same service in Whitehorse, Yukon and our office in Ottawa gets the same service. That's really appealing to business.

In comparison, when one of our macs dies at the office - they have to either:

a) take it somewhere or
b) hire someone to come in.

And - they have to get applecare while they're open.

Now - here's the kicker - we're counting on business hopping on board when their existing computers wear out and they're faced with a switch to vista. Business doesn't work like that - they'll just transfer the license for their existing (broken) machine with XP to their new (fast) machine and put XP right back on it. Think about how many offices in 1998 or 1999 were still using windows 3.1 - yeah - it was a lot of them. Why subject themselves to the hassle of changing? Main reason - Y2K fear - and we don't have that on our side this time.
 
Now if only Apple could make a "normal desktop machine" that most people would want they could move their desktop market share up too.

yep, apple needs to make a midsized tower. one with upgradability, bluray as option. better graphics cards options.

mac pro is just too much, and people need something with more power than the laptop chip powered imac.
 
No one except gamers and professionals or people with no money buy desktops nowadays.

Owkay, and that leaves us with who?
I think we all fit into this description one way or another, if its silent and cheap enough i'll buy a few extra to use around the house.
 
Here is a better size graphic showing the notebook marketshare Info, on top for the USA, and for the bottom, overall worldwide:

marketshare.gif
 
nope,

it's all the bankers spending the bonusses on a luxury laptop. so expect that marketshare to go down :eek:

seriously, that is good news because that means more and better acceptance of macs even in the business world.

Amen.. my company is seriously looking at them. they are implementing a new firewall, and that has mac VPN connectivity. Plus they are making a specialized app compatible. Ops has 2 macs now and maybe by the end of the year we can start our roll out. since I love macs so much, they put me on the short list.....

However for our needs - looks like a macbook pro or mac pro. That is the only thing close to the specs of Dells we bought in the past...
 
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So it looks like Apple took their 3.5% directly from Toshiba.
 
It seems to me that Acer makes about the worst Windows laptops, and Toshiba makes about the best. Weird to be primarily taking share from both of them!

I would have thought Apple would make relatively less of a dent in the cheap Acer-family brands (Acer, Gateway, eMachines, Packard-Bell... they're all together now).

Right. So actually, only Toshiba and Acer are down from last year.
 
If you are correct then the majority of people who buy computers are in one of the above categories.

Apple could sell a lot more computers if they'd address the needs of the majority of people who buy computers

Edit: Majority who buy notebooks, you mean.

I believe Apple is still trailing in a major way when it comes to the desktop realm, they are not even in the "competing" category really...

I think Dell and HP (now that Dell is HP/Compaq) are the major players in worldwide desktop sales, and share a major chunk of the market share.

Apple is about 5% in that category
 
If you are correct then the majority of people who buy computers are in one of the above categories.

Apple could sell a lot more computers if they'd address the needs of the majority of people who buy computers

Consumer laptop sales are up, desktop sales are declining. Everyone wants a laptop now.
 
Here is a better size graphic showing the notebook marketshare Info, on top for the USA, and for the bottom, overall worldwide:

marketshare.gif


I think as Dell restructures itself - we are going to see their number fluctuate. many articles point to closing plants, ceasing or reducing build-to-order systems and focusing more on laptops in an ever increaing laptop/decreasing desktop market.

While this is far off, I have a feeling one day the world may be laptops/portables and servers; desktops will eventually dwindle into extinction (long way off though). I know many companies expect employees to be working 24x7, so they are now deploying laptops with docks.

So Apple better jump on making a true dock (like Dell and so many others have:
highspeed docking port and then the doc itself has:
1. 2-3 additional USB's
2. lan, keboard/mouse ports (ok PC's really need to ditch PS2, but the OS only allows USB after boot up - most bios won't boot up if the keyboard is unplugged)
3. Moniter connection
4. an internal harddrive on the doc to hold data you don't travel with would be nice too)....

Acer only has a large number as they still market Gateway and Emachines as well as their Acer brand. I am surprised to see Toshiba so low - they had one of the most stable PC laptops at one time.

But either way this is good news for Apple.
 
I wonder what the marketshare is for personal vs. business use of notebooks? Apple must have a much higher share of the personal computing market for laptops. I would reckon that Dell's stranglehold on the corporate marketplace must be weighing down the overall numbers.... :rolleyes:

Interesting question. My company made an announcement last month that all future computer purchases will be Apples instead of Dells. We're at around 1000 employees worldwide, so not a big change to Apple's bottom line, but still notable that the business world is moving too. Granted we will still be using Windows XP as the operating system on them - at least until AutoCAD or MicroStation release a Mac version again.
 
I think Dell and HP (now that Dell is HP/Compaq)....

:confused: Am I confused by this, or did I miss something. What do you mean "now that Dell is HP/Compaq"???? Did Dell get bought out or buy them out? or were you referring to the interesting article to hep out developing countries and teaming up together to built low cost computers for them....
 
So Apple better jump on making a true dock (like Dell and so many others have:
highspeed docking port and then the doc itself has:
1. 2-3 additional USB's
2. lan, keboard/mouse ports (ok PC's really need to ditch PS2, but the OS only allows USB after boot up - most bios won't boot up if the keyboard is unplugged)
3. Moniter connection
4. an internal harddrive on the doc to hold data you don't travel with would be nice too)....

Hmm, I never thought about that, but the Macbook Air would be perfect with a dock. You could put the superdrive, ethernet, stereo speakers and time machine backup drive in there along with USB, firewire etc, audio in and whatnot.

I'd love to see a 3rd party solution doing just that. Picture a big USB HUB with built-in hard drive and Superdrive. You wouldn't get Gigabit Ethernet or Firewire at full speed though and backing up with Time machine while surfing the net and burning a DVD might get painful.

Short range wireless dock maybe? You can easily get high data rates when both tranceivers are basically touching each other, one in the laptop, one in the dicking station. It would also be kinda Apple-ish to do it this way, do port to get dirty, no force required tu connect and disconnect.
 
Well, foreign sales make up to some 50% if not more of Apple's revenues...and the US economy will surely become more and more irrelevant in the global context with the continuous rise of the advanced emerging economies; Apple is gonna be wise enough to profit from that.

And yeah, this jump proves once more that MS is DEAD. And Acer is the next on the list.

The EU is already the largest economy in the world, and the UK the largest contributor to the World Bank (helped by the exchange rate, which in turn is a result of nobody having any faith in the US Economy. Little demand for USD).

On top of that, there is the promise of emerging economies like India and China.

The US is past its boom. Banks are falling over each other to be taken over or file for bankruptcy. Massive companies like AIG lost their chequebooks on the bus. Everything's falling apart. No international consumer goods producer would focus on selling to the US market. People are going to be hit so hard by the capitalist machinery, they're going to find it hard to eat.
 
Great news, nice to see they are still making solid gains. Hopefully when the market get out of its slump AAPL will rise back up
 
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