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macrumors bot
Original poster
Apr 12, 2001
55,040
17,422


Several people have described a problem with App Store applications after restoring from a backup. When your applications are launched on your new iPhone 3G, they will only show the start screen and then immediate quit.

The issue may lie in the Digital Rights Management embedded in each of the applications. In order to restore functionality, you simply need to delete the applications from the iPhone itself, and then resync the applications from iTunes. Once restored, the applications should launch properly.

To delete applications from your iPhone, you simply press and hold on one of the icons. All the icons will then start jiggling. Simply click the "X" in the top left hand of the application and it will ask you if you want to delete it.

Note that even if you delete an application entirely from both your iPhone and your iTunes install, you can still re-download it for free. This is true no matter what the price of the application was.

Article Link
 

madmaks

macrumors newbie
Jul 27, 2007
18
0
Laguna Nigetto, CA
"Note that even if you delete an application entirely from both your iPhone and your iTunes install, you can still re-download it for free. This is true no matter what the price of the application was."

VERY GOOD :)
 

maybesew

macrumors newbie
Mar 7, 2008
11
0
I ahve found that shutting down the unit (holding sleep wake button, sliding to power off) and the booting it right back up works 100% to fix this problem.

I'm not sure if its DRM related or just a memory issue. rebooting clears up memory, and this seems to happen when i have run a bunch of apps
 

okrelayer

macrumors 6502a
May 25, 2008
982
4
if i dont sync the apps to my computer, and just download them from the phone will the apps not fail at launch?

it seems to be fine for the last 3 hours, but it could go at anytime!
 

err404

macrumors 68030
Mar 4, 2007
2,524
624
There may be a few issues going on. One of them does appear to to be rights related as the OP suggests. I found that just installing or reinstalling a single app corrects all failing apps. You can do this on the road by just getting any small app via EDGE/3G.

The second issue appears to be memory related and can be more serious. I had filled up my iPhone with media and had 0k free resulting in about half of my apps not launching. Freeing the memory did not fix the issue, nor did reinstalling the failing apps. I ended up restoring my iPhone to get it working again.

Lastly many of the apps are just plain buggy right now.
 

justinkim

macrumors member
Jul 11, 2008
67
18
I had a problem with Super Monkey Ball crashing out after the start screen earlier today. Shutting down the iPhone and restarting solved the problem. No delete and reinstall was needed.
 

Doctor Q

Administrator
Staff member
Note that even if you delete an application entirely from both your iPhone and your iTunes install, you can still re-download it for free. This is true no matter what the price of the application was.
Why is this true for iPhone applications but not for purchased music? Is there a technical difference or is this just a policy difference?
 

DaveWonders

macrumors regular
Sep 12, 2006
102
0
I've got an original iphone running 2.0. When I open the free app "Urban Spoon" it launches and then quickly crashes. I've tried rebooting and deleting and reinstalling. Oh well, plenty of other restaurant apps.
 

carltabet

macrumors member
Jun 30, 2007
81
12
Beirut
Why is this true for iPhone applications but not for purchased music? Is there a technical difference or is this just a policy difference?

Excellent question.
DRM are incorporated in both so I would say it's a policy difference.
Apple could very well keep track of music downloads and allow one or several redownloads.
I think other online music stores do that.
 

Sijmen

macrumors 6502a
Sep 7, 2005
709
1
I had a problem with Super Monkey Ball crashing out after the start screen earlier today. Shutting down the iPhone and restarting solved the problem. No delete and reinstall was needed.

I've had the exact same problem.
 

drumpat01

macrumors 6502
Jul 31, 2004
432
35
Denton, TX
i have had this same problem. I'll be in an app and it will crash. Then I'll try another app and that one crashes. The more apps I try the more the crash until eventually it will reboot on its own. After the reboot, things work fine again. Pretty sure its a memory problem for me.
 

MHenigan50

macrumors newbie
Jun 25, 2007
16
0
Atlanta
Same for me

Yeah, I have had repeated problems with AIM...I had it working on Thursday with my old iPhone and then it started crashing. I got it on the new phone and it worked for a short time, then it too was crashing. I have removed it from the phone and will try to reinstall it.
 

SRSound

macrumors 6502
Jun 7, 2005
489
0
Yeah, I have had repeated problems with AIM...I had it working on Thursday with my old iPhone and then it started crashing. I got it on the new phone and it worked for a short time, then it too was crashing. I have removed it from the phone and will try to reinstall it.

same here! I've re-installed it 3 times now and each time it will work maybe 4-5 times and then it just crashes upon launch!
 

iMacManXtreme

macrumors newbie
Mar 24, 2008
2
0
Palm Springs, California
Deleting Apps Not Necessary

I found that my apps crash on my original iPhone running the new firmware 2.0 when I try to arrange the icons. This will cause my apps to crash immediately. My fix is much simpler. Simply turn off you iPhone and then turn it back on. This fixes the issues for me.

TechMichael
MCP, A+ ACMT (Wannabe)
iMac eXtreme, MacBook (Black), Mac mini, iPod and iPhone
 

onabudget

macrumors newbie
Jul 12, 2008
23
0
3G iPhone - All Free Apps Crash

First post :rolleyes:

I've been enjoying my new iPhone for the last 24hrs, however, now all of the free apps (BoA, yellow pages, aol radio, cube runner and jirbo match) that I installed crash/close instantly at launch. Any suggestions? I have no issues with the apps that came with the phone...
 

Next Tuesday

macrumors 6502a
Sep 14, 2006
682
0
Orlando,FL
First post :rolleyes:

I've been enjoying my new iPhone for the last 24hrs, however, now all of the free apps (BoA, yellow pages, aol radio, cube runner and jirbo match) that I installed crash/close instantly at launch. Any suggestions? I have no issues with the apps that came with the phone...

First off, did u restore the phone to the newest firmware when u got home? Just plug it in to intunes and restore it. Be sure to back it up first. Mine was doing the same till i restored it. The 3g phone didnt come with the latest firmware which ended in 347 not 345. I have over 25 free apps and all run perfect.
 
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